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    Recommended Reviews - Better Horizons

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    3 years ago

    Awful place. They don't keep residents safe nor do they have adequate therapeutic services.

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    People searched for Counseling & Mental Health 987 times last month within 15 miles of this business.

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    Sowing Hope

    Sowing Hope

    5.0(3 reviews)
    9.2 mi

    I've only been working with Samuel for a couple months, but I feel like he's already helped me see…read moresome new concepts that I haven't been able to grasped throughout the past 17+ years I've been in therapy. I've seen several different counselors over the years and none of them have been able to help me have as many pivotal breakthroughs! I feel like Samuel genuinely cares, he takes notes, he also encourages ME TO TAKE NOTES, and he is able to reference stories I've mentioned to him in prior sessions accurately (this is huge). A couple of things that he's pointed out to me have really resonated and helped me with my anxiety recently: 1. "Dwelling on the 'don't knows' triggers anxiety" -what the heck does that mean? The "don't knows" are thoughts that pop into my head like what is next week going to look like, what does xyz think of me, or why doesn't my dog listen to me, etc. All the things I can't possibly know cuz I'm not a fortune-teller, someone else, or my dog! (I hope you get the point) I can ask xyz and/or I can take action to get help with my dog, but dwelling on the "don't knows" right now or during the weekend are only going to trigger anxiety. And once my anxiety starts spinning, then depression will be coming along soon too to join the party, if I don't get a hold of my thoughts. So remembering this little mantra has helped tremendously lately and I'm staying more calm. 2. Our imagination makes up terrible outcomes and stories all the time (due to different reasons and may vary from person to person), but why not try to use our imagination to make up good things instead. I mean either way we're just making it up in our head anyways, why not err on the positive side of things instead of always on the negative, doom-gloom side? I could go on and on, just ask Samuel, I never seem to run out of things to talk about lol. But I don't want to give away all my enlightenments in just one review. I am grateful for my new counselor and love recommending his services to other people looking to put in "the work". Good luck!

    Working with Samuel has been wonderful. He's listened to my concerns, providing tools to help me…read morenavigate challenges I have experienced recently. I worked with several therapists over the years, but Samuel offers a level of care that has helped me on my journey of feeling better. I highly recommend him!

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    Sowing Hope - Notes

    Notes

    Sowing Hope

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    Lighthouse Psychiatry Advanced TMS - Melissa Ramirez, MD, Medical Director, Adult, Child & Adolescent Psychiatrist

    Lighthouse Psychiatry Advanced TMS

    2.2(61 reviews)
    12.4 mi

    I was apprehensive about going to see a mental health professional, however the environment here is…read morefriendly, informative, and respectful! Any time that I have a question and I follow instructions to leave a voicemail,I receive a timely response. If I email the response times are quick ,which I really appreciate when it comes to my prescription refills. I have found that the staff as well as my doctor make it easy and comfortable to get the quality care that I needed. 10/10 would recommend!

    I am very disappointed with my experience at Lighthouse, particularly with how my concerns…read moreregarding a psychiatric medication were handled. For over two weeks, I repeatedly tried to get a clear answer about whether I could receive a short bridge prescription to get me to an upcoming appointment with a new provider. When it became clear a refill might not be possible, I specifically asked for guidance on how to safely stop the medication. That guidance was never provided. Being left without direction regarding mental health treatment is unacceptable. I chose to leave this practice because I did not feel listened to by Dr. Westbrock. Diagnoses were mentioned without explanation, alternative causes were not meaningfully explored, and my concerns were largely dismissed. When I asked about further evaluation, I was told it would require several additional appointments and approximately $800 in fees, after already paying for the visit I was attending. The process felt more focused on billing than patient care. After securing a new provider, I contacted Lighthouse weeks in advance because I knew I would run out of medication before that appointment. I made it clear that I understood if a refill was not possible and that I was simply asking for guidance. Despite multiple attempts, my requested were ignored by Dr. Westbrock. Even after being told by the medical assistants this bridge refill should have been possible. Lighthouse medical assistants have reached out and apologized on behalf of the team. They stated the issue was with Dr. Westbrock and said that if I wanted a bridge now, three weeks later, they could forward me to the director. I appreciate the medical assistants who attempted to help every time I called. However, this situation should have been escalated to leadership much earlier, and at the end of the day Dr. Westbrock is employed by this office and his actions reflect the office. Overall, this experience left me feeling dismissed and unsupported at a critical moment in my care. The only reason I chose 2 stars instead of 1 was the medical assistants consistently trying their best. It is disappointing they are not listened to by their superiors. I am sharing this so others can make an informed decision when choosing providers.

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    Lighthouse Psychiatry Advanced TMS - Frank Genova, MD

    Frank Genova, MD

    Lighthouse Psychiatry Advanced TMS - Rochelle Aguila, LMFT, Marriage & Family Therapist, Clinical Director, Supervisor

    Rochelle Aguila, LMFT, Marriage & Family Therapist, Clinical Director, Supervisor

    Lighthouse Psychiatry Advanced TMS - Carol Melim, LCSW, EMDR/Trauma Therapist, Clinical Director, Supervisor

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    Carol Melim, LCSW, EMDR/Trauma Therapist, Clinical Director, Supervisor

    Chandler Gilbert Counseling - Entrance to 3048 E. Baseline Rd Ste 107, Mesa AZ 85204

    Chandler Gilbert Counseling

    5.0(1 review)
    13.1 mi

    I've been seeing Carol for 10 months now. I decided to seek counseling because my sister noticed…read morehow depleted my "light" was when she looked in my eyes. I was losing myself and my way, just barely able to try and meet everyone else's needs, completely unaware of my own. I didn't want to fade away, but I knew for my heart and mind to engage I would need a good therapist. I read Carol's profile, and immediately knew she was the one. Her approach took into consideration sensitive people. In life I have been misunderstood by many. I was so often referred to as "sensitive". I tried to push this aspect of my personality, the deep feeling and thinking, down until I could just communicate on the surface. Looking back over the last 10 months I realize that Carol has respectfully guided me to a place where I can honor who I am and find a way to live in harmony with others in my life. It's a tricky balance, and I'm still working on it, but I have made progress. She has managed to provide insights that I had not seen on my own, because she listens and I believe truly cares about those she sees. I will forever be grateful for Carol, as she had had a profoundly positive effect on my life.

    From the owner: Individual and relationship counseling for over 23 years. Specialties include Emotionally Focused…read moreCouples Therapy (International Certification), anxiety, depression, addiction, self-esteem, marital and relationship counseling, blended families, teen issues 14 years of age and older, and highly sensitive people (see hsperson.com).

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    Chandler Gilbert Counseling - My office.

    My office.

    Chandler Gilbert Counseling - Waiting area-please take a seat to the right of these chairs to help me know you're here.

    Waiting area-please take a seat to the right of these chairs to help me know you're here.

    Chandler Gilbert Counseling - LCSW

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    LCSW

    Better Horizons - c_and_mh - Updated June 2026

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