I had to get certified and I was looking for an office that would work with my schedule…read more I searched around and this office came up. I called the office and the lady (Kiki) was very pleasant. She was willing to work with my availability which is a big plus because I have a busy schedule. The class was straight forward and we went over first aid, watched videos, went over questions and she took the time to answer all my questions. After, we went over CPR and it was nice to see the mannequin that connects to a smart device and tells you if you are doing it correctly or not. I will be honest, I wanted to cut the face off like Dwight in Office. I restrained myself! ! All in all, she is great and you can tell that she has a lot of experience. I highly encourage anyone to attend this office if you need/want to get certified. You won't be disappointed!

Unfortunately had to get re certified for CPR and first aid for work. These can be really boring…read moreand repetitive classes especially when you have to retake them every two years! The best part of taking the classes at 411 is the trainer, Kiki! She helps make the almost 3 hours (for each class) go by rather quickly and has some hilarious stories about personal experiences that keep it fun! They have all kinds of things you may need for your home/car/etc that can help prevent accidents from happening and then give you the training you need in case they do! Highly recommend checking it out if you're interested in safety classes or information!

The swimming instructors we had were great. It is noted in the registration information that there…read moreare dogs at the business and that they occasionally come outside, but it is not explained that you might be expected to have them growling 6 inches from you, sitting within 3 inches of your feet and being encouraged by one of the instructors not teaching during this session, to jump into the pool with 5 young children taking lessons that were paid for. I was also surprised after being a loyal customer with grandchildren, nieces and nephews for well over 15 years to be treated so poorly by the owner. The immediate treatment we received after asking that the growling dog be put back in the house and the email before we had driven a mile was unprofessional and rude.

From the owner: My primary goal is to teach kids to be safe. All students will be expected to put their heads and…read morefaces in the water the first day. It is impossible to teach them to be safe without getting their heads in the water. No goggles are allowed during lessons, this is for safety. All students must be able to open their eyes and determine which way is up. Each lesson consists of 25 minutes of instruction and five minutes of “free time.” However, if your student is having a difficult day they may work the full entire 30 minutes. Please remember much of what we teach your child will be learning for the first time. Some kids struggle with one or more of the safety elements, but teaching and practicing that skill each day is very important to help them overcome their fear and help keep them safe. Your child may be very uncomfortable putting their face in the water but it is our job to help overcome those fears. It can be very difficult for parents to watch their child be scared, but please remember we are here to help your child become safe and have FUN! Swimming is a great activity for all kids to enjoy, and I want all of my students to enjoy it by being safe. All teachers have CPR training.

Amazing college. Dr. Stolte is my academic advisor, and she has made a positive difference. If any…read moreproblems occurred, she moved to resolve them. The new Dean has made good changes to the school as well. Overall, the college is good for any health science profession you may be interested in. Study hard, stay disciplined, and you will be fine.

Tyler is a great teacher! He takes his time to explain and answer all questions accurately and…read moreclearly. Thanks for making recertification easy!

From the owner: CPR/AED Training in-office and classroom settings in the Des Moines area. We have provided…read moreservices to health/child care professionals, aquatic employees, community members, schools and families in the Des Moines area. Based on the American Heart certification system, training is available for various levels of CPR including skills for Infant, Child and Adult, AED, First Aid, and Bloodborne Pathogens. Gain the confidence you need to assist your patients, clients, family or friends in potentially life threatening emergencies!