No one is ever here!!! It's absolutely ridiculous. If you're not gonna be here just change your…read morehours. I like right around the corner so I check by often just to see if it's open and it almost never is. Even when the signs say otherwise.

Don't even waste your time here. Every time I come during normal business hours they're closed. No…read morenote or anything. This is my 4th time coming here and it's closed with all the signs saying it's open. Worst smoke shop I've been too.

Amazing customer services I will definitely come back. The young man took his time and helped me…read morefind what I need.

From the owner: Doing special order for loyalty customer, especially big orders but we have to take a deposit for…read morebig order

I went to this smoke shop earlier today and the product I was looking for was pulled out of the…read moremarket. However, the gentleman behind the counter was a true professional and provided me with exceptional customer service; gave me similar options and as a matter of fact, I got something better. They have a wide variety of products to choose from. Plus you are welcomed warmly here. I highly recommend this establishment. 10/10.

Love this place best service I will drive 40 minutes out of my way to go to the store. See Steve.read more

Fucking AMAZING!!!! I have a smok vape and have been everywhere looking for a replacement glass…read moreeven was in Wilmington,NC and NOBODY had it. The girl there has black hair and glasses has dope customer service and got me a piece and a guard. Mind you she tried like 34 different pieces and as I was leaving she says hey let me try one more and it was a perfect fit. 5 stars all around for being awesome. Sorry I forgot your name but you're AMAZING!!!

To be honest, as a heavy modder and "cloud chaser", I was a little disappointed at first with the…read moresales person having little or no knowledge of some component brands which are very common in vape communities in several cities I have been in, but that was only an initial impression. Later, after reading about your policy to not have employees discuss any builds they are not confidently knowledgeable about, it all made sense and I completely understand the need for such policy when it comes to customer safety. Perhaps someday you may consider some sort of membership for more advanced customers who become regulars, where members and staff can speak more openly about personal preferences and builds. Overall, the service was exceptional, pleasant and friendly, and despite being on the far side of town, I'd rather shop at this location when opportunity avails. The price was fair and I love my new subohm SMOK tank which came with three different coil/core options. I could have had it for less than the original list price, but the sales person was very nice and informed me of a few discount options and the rest of the price difference was still much more appealing than having to wait on shipping. Not to mention, the store is a much better atmosphere than online shopping and it's always better to see things with my own eyes, instead of relying on online photos and unclear descriptions, as well as having it the same day. Five stars as-is, but my advice for improving, would be to work on expanding some of the staff's experience and knowledge a bit if possible, since many, both new and custom build users, often look to the vape lounges and shops for advice and suggestions. Many of the shops I've been to in other states offer such advice, while still able to warn against risky practices for the less experienced.

I came by yesterday unfortunately sleep deprived & back from a long vacation & lack of my much…read moreneeded coffee. It was a bit all over the place but I encountered an amazing employee named V. She was able to get me setup and helped me find the coil I needed for my vape. In addition, despite me being out of it due to the lack of caffeine she helped and made me feel welcomed & had an amazing disposition and wonderful customer service. It's nice to be greeted by a smile and also helped especially when you're morning isn't starting off too well. I would definitely recommend V cuz she's awesome and I would come again. I'm glad Avail Vapor has hired employees with stellar customer service and I got a good first impression.

Coming from out of town I was a little apprehensive to try a new place. This is now my second time…read morein and I love it. The gentleman that helped me was wonderful and full of great information. I certainty recommend.

I looked up this store and saw that they opened at 8am. I got to the store right at 8am but the…read morelights weren't on yet so I figured I'd wait a little in the parking lot until they open. It's currently 8:30am and it is still not open. I've been here before and they do have a good selection of products but waiting 30 mins and still having to drive off with nothing is just ridiculous. I just want to buy a freaking vape!

From the owner: We have best products and best prices !read more