I loved the place. She always did a great job. But she is no longer here in Mississippi. Shop is…read moreclosed now, as of 2025.

Hands down the best grooming my Pomeranian has ever had and she is 10 years old. They are…read morephenomenal! I like her bottom quadrant, legs and back side shaved down completely and her top mane brushed out. They removed and brushed so much of the under coat out that her coat is so much lighter and more comfortable for her which is perfect for summer and the products they use made her coat so soft and she smells amazing. They also did my very difficult chihuahuas nails and were so nice about it! Their address on Yelp isn't exactly correct, (they are on highway 90 in waveland/bay St. Louis) but the phone number is correct. Highly recommend them!!!!

De Randolph and his staff are friendly and very professional. Was seen and got it all done in one…read morevisit. Great place. Beat in the area.

We recently adopted two kittens and after a good deal of research, we decided on Dr. Randolph to…read morecare for our new fur babies. We were not disappointed. They are extremely professional, efficient and take all necessary precautions to keep our babies, their staff and the doctor safe in these uncertain times. Each visit with the doctor has been educational and informative. We would recommend Dr. Randolph to anyone seeking quality care for their family.

I brought my dog in for hot spots from allergies. They squeezed something into her mouth, drew…read moreblood, and gave her two injections without explaining anything or telling me what anything was. That was extremely frustrating. I will say, the doctor was nice, but there was no communication and it was overwhelming. They walked in with a metal tray of syringes without even seeing my dog yet, then just went at it and I had no idea what anything was. Then, they have a cat named Jake that apparently lives in the waiting room. My 3 yr old tried to pet him and the cat bit him. The older woman at the desk just said "well he's declawed". I said "the cat bit him". Her response was "yeah, he can be a little bipolar". She couldn't have cared less. A young nurse heard my son crying, came from the back, heard what happened, said "uh oh" and went to grab an antibacterial spray. She told me if it got red or swollen, to take him to urgent care. Said she was sorry about that, and that was it. First, if you know that a cat you keep out in the open & around the public is bipolar, maybe don't have him out there or at least have a sign posted asking people not to pet it. Second, I'm not sure why it's a good idea at all to have a free roaming cat in a waiting room at a vet office where dogs constantly come in. That seems to be asking for trouble & it's not a very thought-through action. This was my first visit here, coat $245, and I won't be returning. Come to find out, they didn't even treat her for what I came in for. I called about allergies, they did nothing for her allergies. Look at the pic of her from chewing herself up and tell me why no shot was given to help her allergies. No wonder they didn't actually tell me what they were giving her. Reply from Animal Care Hospital to my google review: Hi Heather, we're sorry you were dissatisfied with your visit and appreciate the opportunity to clarify several points from your review. Your appointment was scheduled for an annual exam, routine vaccinations, and evaluation of skin concerns. During the visit, the doctor and veterinary technician performed a full exam and explained the procedures being administered. These included rabies , DAPP+L (the two shots) and a Bordetella vaccination (oral) as well as a blood draw for a heartworm test, which is a standard and recommended screening. All medical supplies were brought into the room in a standard plastic container, not a metal tray. We strive to communicate clearly and encourage clients to ask questions at any time during their visit. Had there been any confusion or concerns regarding the care being provided, our team would have been happy to pause and address them in the moment. Regarding the incident in the lobby, our clinic cat was resting in his tower and was not roaming the waiting area. Staff did advise that he can be unpredictable, and when he growled, a verbal warning was given. Unfortunately, your child continued to attempt to pet him and was bitten. One of our veterinary technicians immediately cleaned the area with chlorhexidine scrub and advised putting triple antibiotic ointment on the area. The technician also advised you to keep an eye on the area and if it looked like it was getting more red to please visit urgent care. After the incident was over the technician apologized for what happened. Our clinic cat has lived at the hospital for nine years and is routinely secured upon request. Unfortunately he did and does give warning signals when he doesn't want to be bothered. We take safety seriously and addressed the situation promptly and appropriately. While we regret that your experience did not meet expectations, we stand by the care provided and wish you and your family the best moving forward. ***Here's what I added to my review after their infuriating response: I would like to clarify a few things since the Vet decided to respond with a slew of lies. 1.) The appointment was made because my dog was having allergies, had been treated for allergies in the past, and we needed to establish care at a Vet here to do the same. This was expressed when I called and when I arrived. She wasn't even treated for the allergies like I requested, and was given vaccines that were 100% brought in on a tray. Stop lying. 2.) There was NO prior warning given to us about the cat. There was NOBODY in the waiting room other than the lady at the counter who did not say a single word about his temperament, that he should be avoided, that he can be mean, or that he has bitten/been aggressive before until AFTER he bit my son. We will now be contacting animal control over an aggressive animal bite. If normal citizens get their animals taken away or put down over aggression, you will too. Stop lying to make yourselves look better. Take some ownership of the poor service you provided, the rudeness of your front desk staff.

I have always loved dr. Stubbs but I've moved out of state and needed my vet records. My dogs…read morerecords I've got just fine. I've called and requested my cats records 5 different time (they were part of Dr Randolph's records - as were my dogs - who apparently turned them over to Dr. Stubbs office when he retired). I have repeatedly been given the round at round and while the staff is usually cordial, today I spoke to a guy that was beyond rude. He had every exercise under the sun why he couldn't look for my records (I realize now it was 2 mins before closing so I'm sure THAT is why). I shouldn't have to make repeated calls over 2 months to get a copy of my vet records now I have a sick cat and going in blind to a vets office. Dr. Stubbs really needs to think about having the guy answering the phone doing do in the future.

I am so impressed with this place. I moved from out of state and needed to take my cat to a doctor…read morefor vaccinations and coughing. Finally an animal hospital that is completely transparent about pricing! The vet and vet techs are so knowledgable and helpful. Dr. Sheffield took his time to explain everything going on and what to do, causes, possible diagnosis, and relatable experiences. I have had animals all my life and have to say this was one of the best vet experiences I've ever had.

We had a wonderful experience here last Saturday morning. Our dog had some type of allergic…read morereaction and we called last minute to be seen. We essentially got in the car immediately and headed over as they were able to see us very quickly. The vet tech and the vet who saw us were absolutely wonderful. The issue was quickly identified and the vet took the time to answer all of our questions. As we had never been to him before he did an examination of our dog to check him out. We left with steroids for our dog and only paid around $51. Pretty decent for a last minute visit on a Saturday. The office and waiting area is nice and clean as was the examination room we were seen in. Very nice people, attentive service, and decent prices. A great experience all around!

I've been shopping for a better kennel since I moved away from the Coast. Haven't found one yet, so…read moreI still drive (hours) to Oakmere. Clean, spacious, climate controlled facilities. Animal-loving staff. And dare I say, very reasonably priced at $25/ night. They could be greedy and charge more, because they're worth it, but I'm grateful for the value. They require vet records and don't mix dogs from different households. That seems basic practice, but it's not so with other kennels I've visited/ interviewed. Just nice people running a good business!

We went on a trip for one week and trusted our 4 dogs would be well taken care of since we had used…read morethem previously. We were WRONG. Our dogs were neglected. Our two Pomeranians had days worth of poop dried to their backside. It was so bad one lost hair in the area and his skin was weeping, he is still healing almost a week later. The dogs were never given their beds (they still smelled like detergent from home with zero fur on the beds) and one of the other dogs was never given his medicine. We also had an unopened bag of treats they were never given. Their paws smelled like poop and they were severely dehydrated. White tongues and they drank an entire bowl of water the second they got home. When we voiced our concerns to the owner, we were screamed at and hung up on. A week later and one of our dogs developed pancreatitis which the vet believes may have been caused by severe stress and less than poor living conditions while borded. I would never recommend this place. My heart hurts for the absolute fear and neglect they caused my dogs. Shaking and severe shedding. A truly despicable place. Mind you, the photos are after one of the caretakers used about 10 baby wipes to clean his backside.

Ashley is an excellent groomer. My golden doodle Millie loves her and always looks so pretty after!read more

I have been taking or 1/2 Shepard 1/2 Irish Wolfhound here for a couple years…read more The employees and owner Heather are wonderful. They take holiday photos no change and the prices are affordable. I also want to say awesome as they brought her to our vehicle as my husband has some mobility issues. Thank you all for all you do. Kalii loves you too

Erica and the staff at Bark Avenue are excellent Groomers and truly love animals. I have been…read morebringing my two Fur Babies there for over a year and I have nothing but great things to say about them.

This place is fabulous!!! The customer service is unheard of in this day and age. They text you…read moreto confirm, are on time when you bring in your pet and text within a short amount of time that your fur baby is ready! Your fur baby has a fabulous groom and is happy when they leave. No stress! Highly recommend!

I have travelled as far as Gulfport to get my dogs groomed in the past and to discover that my new…read morego to grooming salon is a few streets over from where I live in Bay Saint Louis is awesome! Other groomers I've called in the past had all sorts of scheduling conflicts, treated my dogs poorly, or grossly overcharged me for a subpar job. I can confidently say that Sterling's Pet Salon will be our groomer going forward because of their friendly staff, quick turnaround time for scheduling, and fair pricing. Thank you and my pups will be back!