I brought my dog in for hot spots from allergies. They squeezed something into her mouth, drew…read moreblood, and gave her two injections without explaining anything or telling me what anything was. That was extremely frustrating. I will say, the doctor was nice, but there was no communication and it was overwhelming. They walked in with a metal tray of syringes without even seeing my dog yet, then just went at it and I had no idea what anything was. Then, they have a cat named Jake that apparently lives in the waiting room. My 3 yr old tried to pet him and the cat bit him. The older woman at the desk just said "well he's declawed". I said "the cat bit him". Her response was "yeah, he can be a little bipolar". She couldn't have cared less. A young nurse heard my son crying, came from the back, heard what happened, said "uh oh" and went to grab an antibacterial spray. She told me if it got red or swollen, to take him to urgent care. Said she was sorry about that, and that was it. First, if you know that a cat you keep out in the open & around the public is bipolar, maybe don't have him out there or at least have a sign posted asking people not to pet it. Second, I'm not sure why it's a good idea at all to have a free roaming cat in a waiting room at a vet office where dogs constantly come in. That seems to be asking for trouble & it's not a very thought-through action. This was my first visit here, coat $245, and I won't be returning. Come to find out, they didn't even treat her for what I came in for. I called about allergies, they did nothing for her allergies. Look at the pic of her from chewing herself up and tell me why no shot was given to help her allergies. No wonder they didn't actually tell me what they were giving her. Reply from Animal Care Hospital to my google review: Hi Heather, we're sorry you were dissatisfied with your visit and appreciate the opportunity to clarify several points from your review. Your appointment was scheduled for an annual exam, routine vaccinations, and evaluation of skin concerns. During the visit, the doctor and veterinary technician performed a full exam and explained the procedures being administered. These included rabies , DAPP+L (the two shots) and a Bordetella vaccination (oral) as well as a blood draw for a heartworm test, which is a standard and recommended screening. All medical supplies were brought into the room in a standard plastic container, not a metal tray. We strive to communicate clearly and encourage clients to ask questions at any time during their visit. Had there been any confusion or concerns regarding the care being provided, our team would have been happy to pause and address them in the moment. Regarding the incident in the lobby, our clinic cat was resting in his tower and was not roaming the waiting area. Staff did advise that he can be unpredictable, and when he growled, a verbal warning was given. Unfortunately, your child continued to attempt to pet him and was bitten. One of our veterinary technicians immediately cleaned the area with chlorhexidine scrub and advised putting triple antibiotic ointment on the area. The technician also advised you to keep an eye on the area and if it looked like it was getting more red to please visit urgent care. After the incident was over the technician apologized for what happened. Our clinic cat has lived at the hospital for nine years and is routinely secured upon request. Unfortunately he did and does give warning signals when he doesn't want to be bothered. We take safety seriously and addressed the situation promptly and appropriately. While we regret that your experience did not meet expectations, we stand by the care provided and wish you and your family the best moving forward. ***Here's what I added to my review after their infuriating response: I would like to clarify a few things since the Vet decided to respond with a slew of lies. 1.) The appointment was made because my dog was having allergies, had been treated for allergies in the past, and we needed to establish care at a Vet here to do the same. This was expressed when I called and when I arrived. She wasn't even treated for the allergies like I requested, and was given vaccines that were 100% brought in on a tray. Stop lying. 2.) There was NO prior warning given to us about the cat. There was NOBODY in the waiting room other than the lady at the counter who did not say a single word about his temperament, that he should be avoided, that he can be mean, or that he has bitten/been aggressive before until AFTER he bit my son. We will now be contacting animal control over an aggressive animal bite. If normal citizens get their animals taken away or put down over aggression, you will too. Stop lying to make yourselves look better. Take some ownership of the poor service you provided, the rudeness of your front desk staff.

I have always loved dr. Stubbs but I've moved out of state and needed my vet records. My dogs…read morerecords I've got just fine. I've called and requested my cats records 5 different time (they were part of Dr Randolph's records - as were my dogs - who apparently turned them over to Dr. Stubbs office when he retired). I have repeatedly been given the round at round and while the staff is usually cordial, today I spoke to a guy that was beyond rude. He had every exercise under the sun why he couldn't look for my records (I realize now it was 2 mins before closing so I'm sure THAT is why). I shouldn't have to make repeated calls over 2 months to get a copy of my vet records now I have a sick cat and going in blind to a vets office. Dr. Stubbs really needs to think about having the guy answering the phone doing do in the future.

Very caring and wonderful to work with. I highly recommend…read moreDr Hendricks and her excellent staff.

The costs of our pet's care here are CLEARLY more expensive than the same care needed where we have…read morelived before . Moreover, the time that it takes to be seen (with a appointment made already) or to pick up our pet is GROSSLY and INEXCUSABLY ABUSIVE , without the regard of their customer's time , has been the experience the last 3 times. They aren't short staffed, they seem to have this air of " Whatever " and ZERO concern about getting the led out . Very aggravating if you have other things to do . If you're in a hurry, trust me , do as we are now, having to look elsewhere for our pet's care.

Love dr Broome. She will spend as much time as you need to explain things. She is so gentle during…read morethe worst times it is easy to put your faith and trust her and her staff.

Everyone and I mean everyone in this office was the absolute best. Took my pitbull to be spayed…read moreand was just a little nervous myself but they were not and handled her (Moose, my dog) and everything else like the pros they are. Thank you

Amazing Vets and Staff. Such personal communication and compassionate care. Bubbly receptionists…read moretoo. Very clean and hilarious LSU bathroom decor ( even for a Ole Miss grad like me)! Definitely recommend this place! SF

My current vet and I love not only her but the entire staff. They love animals. She explains things…read moreduring your visit with your pet. Great place!!

We searched high and low for a groomer for our cat anywhere on the Gulf Coast with no luck until…read moreBeatline Oaks Veterinary listed they were starting grooming. Well they did a fantastic job, our Buster looks great including a shampoo. Highly recommend using them!

4/9/25 The front office staff today was so rude and…read moredismissive. My husband took our dog for her checkup & shots and he asked before the appointment how much it would be. The receptionist ignored him and when he checked out the total was $280! He recently lost his job and said he could pay $140 and the rest later. He was told if you don't pay the remainder AND her boarding fees for Easter by Friday, we're cancelling her reservation! These people are rude and greedy. We've been going here a while and tried to overlook things but this is it! Never again. I do however HIGHLY RECOMMEND Animal Care Hospital in Long Beach!!!

My boxer got in a fight and got deep puncture wounds and ears tore up bad. Infection was starting…read moreafter a few days I didn't have a lot of money so I took her to Mr Gingles and he was incredible he's fixed her up kept her overnight did surgery on her to fix the wounds with antibiotics pain pills all very inexpensive I was shocked A++++

Don't know what I would do without this place and Dr. Gingles!! No nonsense, straight to business…read moreDr. Without all the upcharges just for walking in the door... has been my vet for many years, was my mom's horse vet in the 70s and 80s...one of a kind

Everything went well!!! Love this place! My. Shih Tzu, Boogie Bear feels so good after his visits…read morehere! He comes home and is so relaxed.

We were greeted warmly by Randy and his assistant. The owner Jamie came out and we went over what I…read morewas looking for in my dogs' wash, cut and style.

My experience was outstanding. The staff I interacted with were very professional and caring. Cindy…read morewas amazing and such a joy to have assist me through this process and finding "Jeb",the perfect addition to my family. The process was as streamlined as possible during this pandemic, I am very pleased and satisfied with my experience. I was able to find my pup to be my new service dog and I could not be any more pleased. Not only do you rescue a great pup but the added items/service you obtain with your adoption is awesome. Thank you Cindy and HSSM for such a great experience. Your sincere dedication and service does not go unnoticed! Cheers!

My wife and I took our Dog to the "Humane?" society for surgery on a lump he had under his…read morestomach.We told them.."Do NOT put a Muzzle on him, it will impair his breathing...We dropped him off at 7:30 AM 26 August.That was the last time we say our baby alive..they killed him,putting a Muzzle on him..the one thing we told them NOT to do.if you love your pet,keep them away from these people..Jack O'neal,Diamondhead,Ms 39525..

The people are amazing. The place is clean and it is clear they love the dogs. They offer boarding,…read moredaycare and experienced groomers that go above expectations to keep the fur babies as happy as possible. It is less than a half hour from Biloxi.

Would let me post no stars The results of my puppy being…read moreboarded at this facility. Her vet said she is sick from being fed a food high in fat and not her normal pro plan puppy food that I provided the facility. Her and her sister were both sick and left in a kennel with diarrhea all over them and their blankets. I have had a sleepless week taking care of my poor fur babies. Owner said she would refund my money and give a free bath. She needed me to bring my debt card for refund instead of just sending it to my address. No free bath will make up for the suffering. So sad.

Faith is such a great dog sitter. She takes care of my chihuahua when I am at work 9 hours. She…read morewalks him, potty, pick up after him and feeds him. He is on a special diet and Faith feeds him just what I have in the frig for him. My chihuahua just loves Faith coming over to see him. He always has had some anxiety so having a regular sitter to come in makes the day much shorter for my baby. I'm never worried that she won't show up. She is always organized on her time and knows exactly when I need her. I did have two other sitters before Faith and specifically told them what I needed. When I arrived home they did not come in at the right times. This made it difficult for my dog to be on his regular schedule. I am so glad I found Faith and her love for animals. Could not do it without her. Bunny

From the owner: Premium Pet Caring Services in your home for maximum comfort and peace. What we provide is a stop…read moreby your home to provide care to your animals. We will spend 30-45 minutes with your animal. We walk dogs during the day and take care of them during vacations and quick getaways, we will come over and play with your cat, rabbit and other small animals, including some reptiles. Don't drag your dog out of the house for a nail trim or an ear cleaning, we handle that as well. Emergency services are available for repeat clients. Experienced with senior animals, administering medications, belly rubs and keeping your animals happy and loved. Please call because your animal has unique needs that we cater to. References available! Insured and Bonded! We will truly love your animals like our own :)