I found Heirloom online and bought three Christmas presents before Thanksgiving. I thought I'd…read moresupport a small business and I paid extra to be able to return them for free. Unfortunately my wife didn't like one item that i bought and when i went to start the return on 12/27, it said that i am outside of the return window. I understand the need for policies, but not being able to return an item, after paying more to be able to, then finding out that i cannot make the return is very disappointing. I won't be making any more purchases here.

This is a beautiful place to visit. There are lots of amazing pieces of art from local artists…read more Workers are friendly and kind. It does take a while to hear back from them, but the wait brings amazing products.

Great place. The kind of place I visit when I'm in the area. Small but I can find what I need here…read more What more do you need?

A good assortment of art supplies sold at reasonable prices. Framing is also economically priced…read more Just be aware that seldom are their pickup dates correct...buffer by days and call before you come to confirm it's really ready. 9 times out ten there has been som issue with framing.

I'm going to review this place on behalf of my daughter. I think if she was with me, I would've…read morespent $1000. There are so many classics with really nice quality artful bindings. They are also presented in such a nice way on bookshelves. Again, I could see literally buying an entire bookshelf with all of the nice books laid out. A real collector of classics would also love this place. They are outside my price range, but real collectors would love the selection.

I've been here twice now. I'm from Los Angeles and both times have been amazing! There is such a…read morevast collection of books and literature, you could spend hours in there just browsing. The workers there are the best I've seen in a book store. They are all very knowledgeable about the store, its literature, and history of the items they have in store. The first time I visited I chose a passage from one of their Bibles that you can have framed on the spot; I also met Mr. Moon! I cherish this Bible page, and have it mounted in my office. If you're looking to buy reprints of your favorite books or looking to read something new, they have them available at reasonable prices. If you're looking for something older, maybe even a first edition, they most likely have it too. I couldn't recommend this bookstore more, and I hope to return again in the future!

I just finished searching fruitlessly for 45 minutes for a wreath hanger. There was not one staff…read moreperson to ask anywhere. I searched the whole store, which is beautiful BUT... there were no sales people anywhere... not even a clerk at the framing counter. So, instead of waiting in a line of 8 people to ask the checker, I went to the front of the line and quickly asked her the question. It was answered, but my line crashing irritated all the people waiting in line while I got the answer to the question. Save yourself some time and upset. Go to Hobby Lobby.

I'm sad to leave a bad review, but curbside pickup at this Orem Michaels is soooo slow. The first…read moretime I came to pick up a small order, 5 of the same item, and it literally took them 25 minutes to bring it out to me. I would go in, but I have kids in the car, so curbside pickup is preferred. I did see lots of customers come in & out of the store, so I gave them the benefit of the doubt that employees were swamped. But the next time I tried curbside pickup, there were hardly any cars in the parking lot, and it still took 10 minutes for them to bring out my 1-item order. I've had other experiences with JoAnns (right next door), where they have my order out in 5 minutes or less. So if shopping for crafting materials and you're wanting curbside pickup, Michaels is second to JoAnns.

Ian did a great job in organizing the works for our kitchen addition. He kept me informed and…read moreupdate on everything going on. He went above and beyond in providing such great customer service and a great experience with this whole project. They do great work and everything looks wonderful. We are so happy with the experience we had overall. I would highly recommend Ian and DGI construction for all your home project needs.

From the owner: Commercial residentialread more