If I could give a negative star I would post that! This company ignores you. I have been calling…read moresince March 4th (several times, several voicemails and various extensions) with regards to a warranty issue of a broken seal of one of the windows we received from them. Did online request (but later was informed the online request was not working and they were having issues with it). Left numerous voice messages asking for a return call. Finally on Mar 26th. I spoke to someone (who surprisingly picked up the phone). We had a positive conversation and I emailed all the documents and information that was requested by her. This contact person name was Lisa M. She said she would get back to me soon. I even received a job number. Days pass by.....No return call on the status of my warranty issue. Called and emailed Lisa Apr 9th for any news on my inquiry. NOTHING!!! Called several times again, left voice mails, tried other extensions. Then it happened a person named Teresa answered the phone. Again, positive conversation. She informed me that none of the information I gave to Lisa was recorded. So I gave her all my info and emailed all my documents/information again at her request. This was April 24th. Teresa said she will call me the very next day. Being alittle apprehensive about that statement, I asked Teresa if she will honestly contact me the next day. Her reply"Yes!" Well...I kept my phone close by at all times not to miss her call. NO CALL!!! So, I decided to wait a few days to call Teresa, thinking to give some time because I understand this world is busy! I called and left voice message for Teresa on Apr 24th. Now it is May 2/25 and I still have not heard from Lisa, Teresa or anyone at Landmark Home Solutions. I have called every extension and left voice messages to make sure that no one at this company cannot say they did not receive a voice message from myself. This is unacceptable for a company not to return a simple phone call. It seems these people don't take their work seriously (I say this because there was no record of my documents I sent to Lisa), they dont put there customers first - no return phone calls, they don't stand behind their products - I would of heard by now about a window replacement if they stand behind their products, and lastly, I would of heard back on how they stand behind their own written product warranties. But all I got was have to check the warranty and speak to the warehouse people. I find this display of customer service is poor and this company cannot be trusted

I purchased 6 windows from this company and for over 3 years now, I have dealt with issues and have…read morehad to have them fixed. Still left with serious issues, I am now fighting to have them replace the defective windows they installed that leak water into my house, freeze shut, have drafts and fog up under normal/low humidity settings (verified by a moisture meter). I hope other consumers do not make the same mistake I did; choose an honest, trustworthy company and steer clear of Landmark Home Solutions.

Fast installation and completed beautifully. It was a very technical install being a basement…read moreegress that required cutting through a 1ft thick rubble foundation, and they did it with ease and efficiency.

From the owner: Life Better Framed…read more Extensive choice. Clear guidance. Prompt installation. Absolute ease. That’s Arcana. We provide a distinctive range of windows and doors, supported by a team of expert product consultants and skilled installers. Our goal is to ensure the success of your project from the initial consultation to the final installation. Come see us when you’re ready to tackle your next window or door project.

2 month wait time from time of deposit to install. install was quick and easy from a third party…read morewell qualified trades person. Thank you Dan at a great competitive price.

Save your money and go elsewhere . I've owned plenty of doors in my life but never had problems…read morelike the ones from Dans discount windows and doors. Within less than one year from having a new front door installed by Dans, it's been nothing but problems . The wood around the striker broke shortly after install, I called them and they talk to you like you've never used a door before , they put all the blame on us for being too aggressive opening and closing the door and the project manager constantly had to leave multiple times for personal problems (which has nothing to do with the customer- we all have problems in life) ) - all this with a lifetime warranty on the door, which they point out when purchasing but they don't honour it. The hardware on the door never stays tight so every month I've have to re tighten all the hardware (which is absurd ) and they said they would try to fix the broken wood by the striker but they never return your call or show up - I'll be replacing this door before it's even 3 years old because I'm sick of the maintenance required to just keep it operational . Worst customer service I've ever had . Save your money and buy elsewhere. Buyer beware I only gave one star because I couldn't give zero stars

I highly recommend WFO. Last year we had 10 windows replaced and this year had 2 front picture…read morewindows replaced and couldn't be happier. From our visit to the factory, then to the installation and cleanup afterward were all very positive experiences The young men installing were polite, friendly and professional. And the pricing of the windows was fantastic. Thank you all at WFO for an outstanding experience!!!! Laurel and Chris K

We signed a contract with this company on March 1st, 2026 and were told our windows would be ready…read moreand installed by the middle of May well that never happened so after several ignored calls we finally received a call they would be installed July 3rd yes 17 weeks later but that never happened no phone call no explanation why just never showed up so I called the company on Monday and was told they ran into issues on Friday and they put us back on the schedule for the 30th when I told them absolutely not that was totally unacceptable and I wanted a refund she said ok what about Thursday I told her that was there last chance to show up and I would do I needed to do they did show up installed windows and I will say the installer Jessie Jr and his helper went above and beyond and did an amazing job and this company should never get rid of him because there are not many workers like him him so for that I thank him and he deserves 5 stars

We recently had them replace our storm door and entry door. Our threshold was a very old and in…read moredesperate need of replacement. Dan was very knowledgeable and explained everything well. He also took the time to help me find the entry door that would work perfectly for our house. Dan is very conscientious, fair priced and did a beautiful job. If you need door or windows replacements, I would highly recommend Dan at Alt Builders.

I'm writing this review on behalf of my friend Jeff who recently had a patio door replaced in his…read morecondo. Based on the reviews he read here on Yelp he decided to go with Alt Builders and their owner Dan. He contacted Dan and was who responded very promptly on a Sunday afternoon. Dan came out the next day to size up the job. He was prompt and very knowledgeable about what Jeff was looking to have done. The patio door was ordered and came in approximately 3 weeks later. Dan and his crew were able to come out to do the job within a couple of days and completed the job in a day and a half just like he promised. They cleaned up and the installation went smoothly. The price was very reasonable and Jeff is definitely going to hire Alt Builders in the future to get some doors installed. He highly recommends Dan for any work or repairs you might need.

We wanted to replace the back doors on our 1950s-era house, but everyone who came to quote told us…read morethe brick-to-brick opening was non-standard so anything we ordered would have to be custom. CDW came and told us the same, but they sent in their installer to have a look. He came up with a way to install a 2-panel standard sized sliding door in that "non-standard" opening. Added bonus, we were able to order the doors with mini-blinds integrated into the glass panels, which was high on our wish list. The installation was a bit more expensive, but less than the cost of ordering a custom door and the installers completed the job (along with 2 windows) in an afternoon. We were very impresses with the creativity, the quality and the service we received. Real pros!!!

From the owner: Custom Direct Windows specializes in windows and doors for residential, commercial and custom built…read morehomes. As manufacturer and installer of our own windows and doors, we offer our customers first-rate design in the most energy efficient products on the market. All Custom Direct Windows and Doors qualify with the Energy Star® federal government efficiency rating. We locally manufacture with over 10 years of industry knowledge and experience to offer quality and expertise at a lower price. Proud of our product and reputation, we stand behind all of our products with a lifetime performance warranty. Beauty, lasting quality and value for your investment.

This company is great.We had great experience with sales rep.Ryan.He advised us on color,quality…read more and told us they can do right away.We had our gutters replaced.The guys Harsh,Yuvi,Mithul came couple of days later,did everything in one day.Cleaned everything after themselves, it was like they were not there.Beautiful job they did.We are so pleased how nice our gutters look now,not even one nail visible. Good job,guys! We recommend this company!

From the owner: Serving Hamilton and surrounding areas, Home Service Solutions offers comprehensive home exterior…read moreservices including gutter cleaning, eavestrough installations, insulation upgrades, and new window and door installations. We take pride in delivering high-quality work with a focus on safety, reliability, and long-term results. Whether you're in Galt, Hespeler, or central Hamilton, our team is ready to help.

Highly recommended! Excellent experience from estimate to final install. Seamless from beginning to…read moreend. We will use them again and are so happy with our new windows.

We had this company replace a few windows and one sliding glass door. The person who came to do the…read moreestimate was polite and made it easy. Didn't seem to try to oversell us. The lady at the showroom was helpful and to the point. Workers were good. They didn't have enough people on the job to get the sliding glass door upstairs, but they called in extra help and got there right away and got the job done. Everything went well. They did leave some metal outside which was annoying since we have a dog.

Scott fixed a quirky screen door problem. He found an effective solution with expertise and…read moreefficiency. Very professional and committed to doing the best job possible! Very fair pricing.

From the owner: Niagara's Premier WIndow and Door Company Quality Products,…read moreExceptional Installations, Friendly Service

The doors I ordered were installed beautifully. When I redo the rest of my house I will be going…read moreback to Pollard. Thank you !

From the owner: Get a quote from the professionals! Pollard Windows and Doors is a fully owned and operated family…read morebusiness located in Burlington, Ontario.