Simply the BEST place to have your nails done! The owner gave me beautiful Ombré nails and was…read moremeticulous! This is hands down my best manicure ....and I get my done a lot!! Thank you, I will definitely be a returning customer

I relocated to the Okanagan about 2.5 years ago and started going to Osyoos Nails. At first, I had…read moregood experiences and really enjoyed going Over time, though, things became inconsistent. I like to book with different technicians and always scheduled appointments in advance, but I was often treated more like an impediment than a valued, repeat customer When booking with Stella, she would often step in for only the first or last part of my service, passing me off or passing me up while juggling other - I'm assuming - preferred clients. I was not getting the appointment I had actually booked and was having to repeat my wants and needs to multiple people throughout the service, which was not a great experience With Julie, the appointment was often stressful. There was pushback on things like nail length, and I was rushed choosing colors. When I booked time for nail art, it was often declined as "too difficult," and eventually I just stopped asking for nail art altogether. Additionally, I would come in with a color reference and ask her which colour was closest, and in a hurried haphazard way, I would be shown something that wasn't even close. I would then end up taking the time to find a better match myself. This would shorten the appt time and rush the service even more which raised anxiety ‍ and made the experience very unpleasant and uncomfortable. I also eventually stopped pre-picking colors and just chose from the wall instead. Another thing that became increasingly uncomfortable for me was the communication in the salon. Staff would often speak to each other in their language while working on clients. I completely respect this, but as a client, it can feel awkward and isolating when conversations are happening around you, not with you, and that you can't understand. It was also sometimes quite difficult trying to communicate specifics about your needs. The overall vibe started to seem like there were "preferred" clients, and I was made aware I wasn't one of them. As someone a bit more introverted, being treated inconsequential made the experience quite stressful, to the point where I found myself feeling anxious before appointments and leaving feeling worse despite making an hour or so appointment for "pampering". I did quietly and respectfully share this feedback during my last visit with both Stella and Julie. It was received politely in the moment However, afterward I noticed I could no longer book online, which is honestly very hurtful. I also noticed I couldn't leave a review for the salon or either Julie or Stella, which would explain the higher but controlled reviews in Fresha. If you're someone who is okay being more fluid with the overall experience, including communication, your needs and preferences, obvious preferential treatment, and timing, you may still enjoy it here. But for me, consistency, clear communication, integrity and being treated respectfully as a client really matter, and that's why I won't be returning.

Got my daughter gel polish and it peeled off 1.5 weeks later. I got acrylic fill. Half lifted from…read morethe cuticle right away one broke the next day and two weeks of having them one completely ripped half my real fingernail off. Would never go back.

The people are so friendly, did a great job on my feet and the price was good, highly recommendedread more

These two sisters are AaaMazing! If your looking for a salon with talented skilled professionals…read morewho are up to date on styles and procedures... well no need to look anywhere else. These two girls are can do it all from manicures to pedicures as well as waxing, cut & color or a foil or a balayage. All these services and more with incredibly reasonable prices.

Never have been so satisfied with my hair in my life, such a great place! Highly recommend!read more

Very nice spa within the Nk"Mip Resort…read more They have an indoor and outdoor lounge area. Prices are typical for a resort spa. Yanti was very good, she did quite a bit of bodywork in a gentle way ;)

I visited the Spa with few of my friends to celebrate a birthday with a little pampering…read more My friend and I had facials by Carol and it was the bomb. The best I ever had. Don't have a pedicure - it's terrible (talk to other 4 people with pedicures, none happy). It lasts half the time they advertise and when you complain about the length and the fact that you are leaving with cracked heels and bad nail polish the owner Melissa has no compassion or people skills. Very rude and unprofessional.

Got a good pedicure here. The place was clean and they took their time which was nice and the…read morepolish turned out great. My only complaint was it smelled quite strongly like second hand smoke covered up with some sort of air freshener. Also they were not very environmentally friendly - everything was single use. But they did a good job, reasonably priced, and the staff was really nice.

The tranquil and pristine look of this nail spa drew me in. It was my first visit, and I will…read moredefinitely return. Nina gave me a delightfully relaxing pedicure with picture perfect toes. 'Cam on ban' for your wonderful service. Sharon

****Not a chance**** would I recommend getting a massage here. Was told they had a registered…read moremassage therapist and that is why it was so pricy, and that it would be covered under my benefits. Well I guess the therapist was not registered in British Columbia and it was not covered! When bringing this to a manager they did really nothing for me even though the false advertising I had received. To be tell people this they should be shut down! If your going to run a business know the rules and regulations.

Don't waste your money here. I was here recently for a pedicure. I've had many pedicures in many…read morecities and for the price ($70) I would have expected a full-service pedicure including lower leg and foot massage and perhaps paraffin. Instead all I got was a basic service: nail shaping, callous removal, scrub, lotion, and polish (scrub and lotion on my feet only, not legs). They were friendly enough, just way overpriced for what was offered.

Nicole has such talent ! I get people asking me all the time ..." Who does your nails?" I tell them…read moreEsthetics by Nicole in the beauty box ! Nicole does my nails and Kirsten does my hair ! I wouldn't go anywhere else

From the owner: Artificial Gel Nail Enhancements Hand Painted Nail Art…read moreNail Bling And Piercing Gel Polish For Fingers and Toes Eyelash Extensions Russian Volume Lashes Semi-Permanent Mascara Manicures Pedicures Special Occasion Makeup Halloween Makeup Full Body Waxing Eyelash and Eyebrow Tinting Tooth Fairy Gems Pregnant Belly Casting Pregnant Belly Art Henna Tattooing

I haven't had spa services there, but have bought cosmetics and find the staff to be incredibly…read morefriendly and helpful. I will be making an appointment for some services this week and will update this review later, but I am positive based on my excellent interactions so far, that I will not be disappointed. Updated: Okay have had now had pedicure, facial and various sugaring treatments. Love this place. Probably won't go anywhere else. Made to feel welcome and the services were first rate.

Amazing, I wish I could give it more stars! Best spa I have ever been to! They do a magnificent…read morejob. The girls who work there are wonderful. They take their time and make sure everything is perfect. Wine and cheese? Yes!!! I will definitely being going back! Highly recommend!