Ashley has been my hairstylist for awhile now, and every hair cut has been a pleasant enjoyable…read moreexperience. The atmosphere is relaxed, fun, and non-judgmental. I'm pleased to have a competent hairstylist in Ashley who gives me a haircut that's well-thought-out and flattering.

Highly recommend this place!! The ladies there are so awesome and fun!…read more #drivingsolutions4u #wefinanceyourfuture www,drivingsolutions.finance www.linkedin.com/company-beta/18155468/ #Penticton #okanagan

HORRIBLE customer service! My 15 year old got a haircut today. She has very long hair and needed a…read moregood trim. The stylist wasn't friendly at all, didn't talk to her the entire cut and didn't consult with her if the length was good and if she was happy. After paying 75 dollars for the tiniest trim imaginable (trim and tip) we left and my daughter cried to me about how unfriendly and cold her stylist was, how she wanted her hair much shorter but felt uncomfortable asking . When I went back to ask for more length cut off they RUDELY argued with me about how much she get got cut off and said no more appointments left for the day. Absurd customer service!!! Been going there for years putting up with rude stylists..never again!

My HORRIBLE experience with Chatters…read more I went in to Chatters and asked for a Balayage. I walked out with $250.00 dollar bill and having to go to a different salon to get it fixed. I got bleach put on the ends of my hair and was quoted approximately $169.00. They charged me for a dual color technique, which means "A double process color refers to a two-step service. This is generally done by either lightening the hair first, then going in after and applying a color or glaze, OR this is done by applying a color then following up again with a color (permanent, demi, or semi)". All I got done on my hair was bleach on the ends. I asked the stylist to tone it as I didn't want it to be orange, and she said no. I reached out to the salon manager who said I got a dual color technique, and it is what it is. I reached out to head office and they refused to give me a refund, they also can't explain to me why I paid for a dual color technique when I just got my ends bleached. I didn't get a style, cut, tone or even my roots done, just the ends bleached and I paid a lot of money, I also had my hair ruined. I went to a different salon to get it fixed and the stylists there were in complete shock that I was even allowed to leave the salon with my hair looking the way it did. They were also floored with how much I was charged for such a bottched hair job. I have given Chatter's numerous opportunities to make this right and have now been getting ignored by them, so I am going to continue to leave reviews everywhere I can to save the next person money and disappointment. Please do not support this company, they do not have the experience and customer service that other salons have. It was so embarrassing having orange hair and telling people that it was done at an actual salon. I understand it was the stylist who messed up my hair, but Chatters is not taking responsibility and not making it right that I was over charged for a service I didn't get, and my hair was badly done. Attached is the picture of my hair when I left Chatters and the other is when it was toned and what I was asking for in the first place.

Trully dedicated to clients ,very professional, strait to the point of making you look way better…read morethen you walked in. Highlights and style turned impeccable

The stylists here are amazing people! Friendly, professional, and worked hard to fit my daughter…read moreand I in for a trim and style last minute, but not once did we feel like they were rushing to get us done and out the door. Very relaxing and comfortable shop to come to while still getting the job done in a timely manner. I LOVED my updo. I felt beautiful and it lasted all day AND night. My daughter had her curls straightened and looked beautiful . Adored the people, the work they did and their shop. I recommend coming here and if I am in the area again will definitely go back.

I would not recommend this place to anybody This small town…read moredon't know how to cut I went back to get my hair cut and fixed but they want me to stay with the same girl that likes to destroy your hair she doesn't know what she's doing I will never walk in that place again

Went to this salon for the first time yesterday. Alison gave me a hair cut......the best I have…read morehad in a long time. Friendly, clean and very accommodating salon. I would highly recommend this place.

Best Hair EVER!! Great atmosphere, easy bookings and the affordable. Love this place and Angie does…read moresuch a great job.

These two sisters are AaaMazing! If your looking for a salon with talented skilled professionals…read morewho are up to date on styles and procedures... well no need to look anywhere else. These two girls are can do it all from manicures to pedicures as well as waxing, cut & color or a foil or a balayage. All these services and more with incredibly reasonable prices.

Never have been so satisfied with my hair in my life, such a great place! Highly recommend!read more

100 percent recommend. Susanna is absolutely amazing i love and and adore her so much ! Such an…read moreamazing woman . Always cares about ur needs and hits it spot on every time !!

wow, what cant susanna do?' So many services offered in one place!I had my hair lightened, and cut…read more Along with a full set of eyelashes! I look amazing, she did a wonderful job! where can you go and get your hair, nails, eyelashe, brows, perm makeup, cryotherapy and SO SO MUCH MORE! you will not be disappointed.

Moved to the area recently and got my haircut today with Alisha. She is a very good hair stylist…read moreand I had a great experience. The salon is very careful with COVID protocols (masks are mandatory, social distancing enforced, lots of cleaning, barriers between chairs, etc.). I was very impressed with my experience here and will definitely go again and recommend this hair studio. They are busy - book well in advance! Thank you Alisha!

Ginger has been doing my parents and my hair for years, she's the absolute best! She is so…read morethoughtful and always makes sure my experience is special. Can't say enough good things about her!

Tara is an accommodating professional who is very pleasant and good at what she does. I highly…read morerecommend her, she did an amazing job on my hair and she is hard to get in for because she is so good, but the wait was worth it.