We got a few quotes to power wash our house. They actually came out to the house (some places did…read morenot), they were very friendly, and gave us a reasonable estimate. We made an appointment with them about a week later. They came when they said they would and the house and siding look great! Couldn't be happier! Would definitely recommend!

I got 3 quotes,, and these guys were the lowest. So I knew I might be disappointed. But they showed…read moreup on time, they were respectful of COVID precautions and they did an amazing job.

Used this service for the first time. Lots of positive things to say - reasonably priced (had…read moreseveral other quotes) , efficient, knowledgeable, and do a great job!! Will use them again and tell friends about them!!

Professional work with a personable touch! I appreciate the ability to come on a weekend to take…read morecare of my issue. They arrived early and were very easy to deal with. I had a simple plumbing job done on my shower that was dripping water. Whereas another plumber had apparently "fixed" this and I paid a high price for it, this company took the time to diagnose the issue and do quality work. I will certainly call them again and I encourage those reading this to use their services.

Never showed up at my house. Husband and wife team. Requested an estimate for painting, made…read moreappointment for last Monday, 3/11/24. between 8am--11am. No show. Very inconvenient and will not choose this company again.

Wonderful experience. Highly recommend. My door was special order, as soon as it came in, I was…read morecontacted and appointment to install. Great crew, took away all debris. Martha Kowalski

Hired for A large addition Several things have been done…read morewrong (structural frame being one) now I'm forced to litigate due to paying up front. Buyer please beware- Do not end up like me.....

I have been looking for this kind of service since decades, especially in the Rochester region…read more Having a large and long heighted house, I was in awestruck when I saw this guys clean with super affordable prices. I got my entire house vinyl and panels pressure washed and the results were amazing. Beyond satisfied and highly recommend!

We have an old house in Spencerport with very high gutters. I would have cleaned them myself but as…read morestated, very high, even for my ladder. I searched several local companies including New Wave Gutters. I contacted approximately ten, some via phone, some via email, some via Facebook messenger and some via their contact form on their website. I contacted New Wave August 2nd 2021 by that last method. I never heard anything. I was answered by I.P. Home Improvements the same day I sent the note. I was contacted by a few others but I.P. Home Improvements had a decent price and availability. They were able to come out four days after initial contact. Again, never heard from New Wave. Then August 23rd at 8:46 PM mind you, after business hours and definitely after any time I am taking calls from numbers I don't recognize, I missed a call and received a voice message. That message went" "Hello, this is Scott from New Wave Gutters letting you know we're coming over tomorrow to do the gutter cleaning at (our address)..." After receiving this message I immediately called the number and was sent to voice mail. I left a message saying thanks but no thanks we already had the gutters done. I then figured we were done with it. Next morning I had a Dental appointment and while I was sitting in the waiting room my wife texted and said people were there setting up to clean the gutters. Oh this gets better too. The gutters were clean, immaculate! Yet, they set up, cleaned the already clean gutters, left a bill on my door and departed. My wife said they did ring the doorbell but like many of us these days she's working from home and was in a meeting she could not leave from. I called the number again and got voice mail, this, despite it being 11:00 AM and the message said their hours were earlier than that. I left another message questioning their ethics and scheduling procedures. I also sent a note via their website contact information saying someone was at our house right then, and that we were not paying for redundant services. Now, granted, Amy who ended up replying said she would take care of this...but it goes on. I replied later saying if I indeed scheduled this, which I had no record of, I would pay for the service. She then sent me the record of the web request dated August 2nd. To which I replied "Ahh... yes, I sent many such requests and your company never replied until the day before at a time a could not cancel" because apparently Amy doesn't get in until Noon. I then said I felt better about it being voided but would definitely keep them in mind for services later when needed. She then sent me a note this morning that simply reads: "I am glad that I figured out the miscommunication, but I think you won't be happy with our company, so you should stay with the company that provides the service that fits you. Amy" ... "but I think you won't be happy with our company, so you should stay with the company that provides the service that fits you". Is that a company that doesn't provide quotes prior to service? Is that a company that schedules service without authorization from the client? Yes Amy, you're right... I won't be using New Wave Gutters any time soon or ever.

I needed approx 80 feet of gutters replaced on my 2 story colonial and after getting estimates from…read moreseveral local companies, chose Scott Gates and new Wave Gutter for the price. I was/am not disappointed with his work!! Very professional and the gutters look great. We finally had significant rain and they work perfectly. He even advised me on not having some work done on the facia that was in the original estimate. He saved me several hundred dollars. Highly recommend this company for gutter / facia work.

Great service and excellent customer service! They do a wonderful job and very reasonably priced!!!…read more Laurie Brooks

We hired Steve to do the roof and gutters on our property, as well as power wash the siding. The…read moreroof was very old with many layers, and some soffit wood also needed to be replaced. It was a lot of work, and Steve did an amazing job on the roof, gutters, and the final power washing. He is an upstanding guy to work with, and we would definitely hire him again. Thank you!

I would not recommend A Deeper Clean. I hired them to do a standard cleaning as well as several…read moreadd-on services. The two ladies that were sent were friendly and nice and I liked them. They did a great job cleaning the fridge and the bathroom. Unfortunately, we were told Chris did not allot enough time for everything to be done and they just left after 1.5 hours. A lot of standard cleaning like floor mopping weren't done. I contacted the company multiple times to ask when they would be back to complete the cleaning, but they've been completely unresponsive. I ended up hiring a different cleaning company to finish the job that they never completed. I feel really ripped off. I paid in advance trusting that they would keep their end of the bargain but they screwed me over.

Chris is great. I got appointment the same week when I called him. He was right on time and did a…read moregood job cleaning before guests come this week. He was also patient with my dog who ran away with his duster. He is very polite and professional and very reasonable price quotes. I would recommend him for sure.