1. Bhard-Waj Gauri K

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    Johnson City, NY

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    Bhard-Waj Gauri K

    1.0 (1 review)

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    2 years ago

    Volatile and vulgar language towards patient. Patient being special victim. Too many errors when prescribing medication.

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    UHS Wilson Medical Center

    UHS Wilson Medical Center

    1.8
    (29 reviews)
    0.9 mi

    It should be zero stars... On Thursday, May 28, 2026, my mom was sent to the Wilson ER from…read moreSusquehanna Nursing home, where she is a resident with advancing dementia. She had fallen and they thought she had fractured her right elbow. After she was sent to the ER, her provider called the ER twice (first speaking to triage nurse, Sarah, and then to her nurse, Mina) to tell them that my mom has advancing dementia, so she does not have the capacity to give consent. She also told them to contact me before they did anything because I am her POA and health care proxy. During that afternoon I received numerous MyChart notifications for tests being done. For the first few hours they were x-rays, but then it changed to blood tests, ekg, and a chest x-ray. After I got out of work my husband and I went to the ER and it is a good thing that we did. When we walked into my mom's room Dr. Guizano was telling my mom that she was being admitted for surgery. I said no she is not. The ER was explicitly told to get her elbow stabilized and send her back. He said ok and walked out of the room. In his notes he wrote family is "aware of risk-benefit". At no time did he have a conversation with us regarding this. Dr. Howell in his notes stated that "patient verbalizes understanding" in consenting to x-rays and an ecg. She does not have the capacity to understand or consent to anything. At no time during this day was I called or consulted regarding her treatment. My mom is extremely frail and has bad reactions to anesthesia. The risk of surgery is too great. Had I not got there when I did, there is a good chance she would not have made it through the surgery. It is appalling that this took place. Protocol was not followed. The elderly rely on others to look out for their needs. This was not done in this case. I will be looking into what options we have.

    Do not go to the 6th floor. There is a very rude and mean nurse named Mary. She does not care about…read morethe patient or the concerned relatives calling to ask. She told me I can't call again. And I am on the list, only concerned about my relative, very cold person.I'm sorry. Never had such a rude nurse.

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    Bhard-Waj Gauri K - internalmed - Updated July 2026

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