1. Miller Alan V MD

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Endicott, NY

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Miller Alan V MD

1.0 (1 review)

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4 years ago

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Guthrie Medical Group PC

Guthrie Medical Group PC

2.2
(13 reviews)
31.6 mi

All in one medical services! The staff are helpful, they do a good job at keeping on schedule and…read moreat finding available times when short nitice is given.

I have been trying to resolve a billing concern with Guthrie for over a month, and the biggest…read morefrustration has been the lack of communication and accountability. Despite requesting to communicate in writing, I kept receiving generic responses directing me to call a phone number. The most surprising response came from Guthrie Support, which stated that they "do not have contact information for the Director of Orthopedics" Ben Robinson and instructed me to call the appointments line and request to be transferred to the Orthopedics Department. In 2026, when appointments, billing, test results, and patient communication are handled electronically, it is difficult to understand why there is no direct written email or contact and why patients are repeatedly told to call a general phone number instead. More than a month later, the only update we received was that the Coding Department had requested a corrected insurance claim. The issue was still not resolved, and we continued receiving generic responses directing us to call instead of providing a direct written communication channel. Below is there copied response : Thank you for your inquiry. We have reviewed your account. Unfortunately, we do not have contact information for the Director of Orthopedics. We recommend contacting your Orthopedics provider through MyChart, as they may be able to assist with obtaining the appropriate contact information. You may call for further assistance1866 4884743 and request to be transferred to Orthopedics.

Miller Alan V MD - internalmed - Updated July 2026

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