My regular PCP is on leave and I called the clinic where I've been a patient for around 2 years to plead for anyone to prescribe something for the excruciating menstrual cramps I'm having, which I believe are due to endometriosis. It's far beyond the normal level of pain for even painful periods. I wasn't even asking for anything with any abuse potential, just a stronger version of something similar to what's sold over the counter. At first she said I could come in for an appt, I said I was in too much pain to get out of bed, have no car, and I'm broke from 5 years of having my rare cancer misdiagnosed. So I asked the MA to ask if I could do a virtual appt. She said yes BUT SHE WASN'T GOING TO PRESCRIBE ANYTHING. WHY would I do that!? I said she was refusing to help and the MA kept trying to sugarcoat it and say the doctor didn't think it was in my best interest and knew best but wasn't refusing to help, but I've been misdiagnosed by about 30 doctors so I don't give any of them the benefit of the doubt on being competent. I assume from the start that they aren't. Just look at the poor woman whose breast cancer was disregarded in another 1 star review of her on another popular review site. Killing myself due to chronic untreated severe pain is also not in my best interest as this is far from being my only problem. I'm not going to suffer unnecessarily bc a doctor is useless. If I need to take twice as much of the other drug for sufficient pain relief that's what I'm going to do so I'm really not sure what she thinks she accomplished here. I have prior documentation of severe menstrual cramps with 2 other doctors there but she claimed I needed an official endometriosis diagnosis for an NSAID?! And that I had only had this specific one once in a hospital (in this state!!!). What difference does that make? It's not an endometriosis specific drug and I assured them I wouldn't take it until I was told it was safe to do so after the first NSAID I took didn't help. The only way to get endometriosis officially diagnosed is with a laparascopic biopsy and I'm not supposed to have any elective surgical procedures until I get my cancerous adrenal gland removed lest I have a stroke during it, otherwise I'd be scheduling a hysterectomy. No official diagnosis is needed to prescribe that anyway and it's not like I was requesting fentanyl. This woman should know that but just insisted I needed to see a GYN first. Just totally illogical and utterly useless. It's downright insulting to be told, sure, come on in but I'm not doing anything for you and don't have any good advice. The only "help" she offered was to tell me to go to the ED if the pain is that severe. The entire reason I called the clinic is bc I get treated terribly there bc I have rare problems that offend their egos. The last time I was literally crying in the fetal position from the pain and all they'd do was offer me a totally useless OTC drug. I have such a high pain tolerance I once sat through an entire Broadway play having an appendicitis and I've almost never asked for anything for pain aside from when I've been admitted. So not only did she not help me, she suggested I go sit somewhere for hours in severe pain where no one else is going to help either. After her missed cancer diagnosis leading to a double mastectomy I imagine her malpractice rate may be quite high and she's overly afraid of losing her license. Other sites' reviews hint about not knowing what happened to her but I'm guessing she may have been unemployed while dealing with a malpractice suit or just bad optics. I also want to point out I've already had my spleen, appendix, and gallbladder removed so she couldn't have been concerned about those and menstrual pain is very distinct from the many other types of pain I've had for the last 40 years. I wish I could give negative stars. read more

Yelp 100 Challenge #70/100 Looking for a physician can be daunting and finding one that is compassionate, sincere, and takes care of you like family is very important to me. I made an appointment with Tiffany and she let me know that there is an option to fill out the forms online. I was so happy as filling out forms at the doctors office is tedious at times. Tiffany was great in taking the time to explain how to get to the site and where to fill out the forms. Thanks Tiffany! : ) I arrived for my appointment and was greeted by Jovi. Jovi was so nice and wonderful. They had a cool little electronic device that looked like a credit card reader where you can check in. Since I did the forms online I was done and only needed to show my ID and insurance card. Yay! Jovi called me in and I was taken to see the doc. When Dr. Bryant-Greenwood came in she had a big smile on her face and was happy to see me. I had a bunch of questions ready to go and she answered all of them and even asked more questions as I could tell she cared and wanted to know more to make sure she understood everything. During this whole time I felt at ease and not uncomfortable like those times you feel when seeing a new physician. Overall Dr. Bryant-Greenwood is just wonderful and I feel very blessed to have her as my doc. Thanks again to Dr. Bryant-Greenwood, Tiffany, and Jovi! You guys are the best! read more

After now having several visits with Dr. Bryant-Greenwood, I can now tell you honestly, that her personality is genuine. Every time I go in, she has a smile on her face. She talks to me like I'm a person, not just a patient or a paycheck. I love how comfortable she makes me feel, and that when we talk about gross medical stuff, she can make me laugh through the whole ordeal. I am actually planning to move in the summer, and I'm very bummed about losing her, because she is 100% the absolute best doctor that I have ever had. There's never a long wait or a crowded waiting room. If you can get in as a patient of hers, do it! You will not regret it! read more

Dr. Bryant-Greenwood was honestly the best physician I've ever had! I wish I could still go to her, but have relocated to the mainland, and my PCPs here have been a joke! My friend back home was looking for a new PCP and I recommended Dr. Bryant-Greenwood, so I was stunned to find such negative reviews for her. She is respectful, knowledgeable, and validated every concern I ever had. She always got down to the root of the problem and wasn't just giving temporary fixes with medications. I have always been one who couldn't stand going to the doctor, so if I'm there... I'm there for a good reason. The fact that she validated that and trusted my input meant the world! I have so much aloha for her and her staff! read more

The receptionist is unprofessional in person and over the phone. She is the first and last person I see. Make a favorable impression. I don't know why the heck she is still employed when she is unprofessional. After a year with being with this doctor I am finally switching to another doctor. read more

Very disappointed. I went in for a physical which consisted of taking my pulse, blood pressure and height/weight (all things I can do myself). After feeling a bit undervalued as a patient, I asked her to look at my varicose veins which had been bothering me. She told me that this was cosmetic and I could pay to have them taken out. After doing research I found that varicose vein survey is actually covered by HMSA and not cosmetic it is preventative care for future leg ulcers. Which I had done by the amazing Skin and Vein Center of Hawaii. Most recently, I had my birth control on auto-refill when I got a voicemail they could not refill my prescription. Upon learning this on the day I am supposed to take my first active pill, I called Dr. Bryant-Greenwood's office to hopefully get a one-time refill while I make my appointment to see her that month so I would not have to go through the pain of getting off birth control and then reintroducing my body to the hormones a month later (mood swings, side effects etc...). The reception girl was short and rude acting as if this was my punishment. I asked for Dr. Bryant-Greenwood to call me back which never happened. Needless to say, I have found a different doctor who has been much more understanding, detailed and personable. I would not recommend Dr. Bryant-Greenwood. read more