It took an hour just for me to buy a weed whip from these people. I get the girl was in training but get someone else then to help walk her thru not just let her go by herself. Not only that but I told her the type of weed head I want and she took a picture of it and took it to the back to find one then come back up with another guy who hands her one saying "it's pretty much the same thing" so I bought it thinking it was the one I wanted not the one I already have like WTF I spent almost $400 my first time in there and this is what I get next time I'll go to weingartz read more

it was terrible, called back numerous times brought back 2 times went to pick up another time did not start .....gave them a chance to get back with me never emailed or called.....i guess if they dont care nethier do i call take it somewhere else next time 200 buckes down the drain read more

Bids is my go-to spot! Everything is always top notch and well-maintained. The staff is awesome and knowledgeable. Prices are reasonable, and the customer service is the best. Highly recommend read more

Lawn mower was busted and I needed it fixed. The guys who work here were helpful and they got it fixed pretty quickly. It was fair pricing and honestly you can ask for much more than that read more

Overall great experience. I brought in an older mower for a more detailed repair and the team at Bid's was able to diagnose and fix the issue quickly and for a great value. Would definitely recommend. read more

Bought a new mower from Bids last year and it was a quick and easy experience. Answered all questions i had and helped me choose the right product for my needs. Brought in my weedwhacker over the winter for repair, wouldn't start, and they got it back to me in a few weeks in great working order! It was quick turnaround and a reasonable price, would recommend for any service needed. read more

I came in the other day looking for a mower and the gentleman at the counter, Ben, was very knowledgeable and polite. Definitely recommend this place if you're looking for quick easy help. read more

Great selection of Stihl products. Staff was very helpful and made purchasing my new trimmer easy. Highly recommend Bids and will return for future purchases read more

I took my Husqvarna weedwacker to Bid's for a tune up, leaving it with them on 4/17/24. I was told it would be ready by 5/1/24. I called them on 5/1 since it was supposed to be ready but was told they were waiting on a part. I called again on 5/2 inquiring about my weedwacker, the person I spoke with on the phone told me the part came in last night and they should start working on it soon. I called the next day 5/3 and was told the same thing, the part just came in but it should be ready today (5/3). No phone call update on 5/3, no update on 5/4 even though they are apparently open on Saturday. I figured I would give them time to square themselves away and stopped in on my way home from work on 5/9 expecting to get my weedwacker and got the same runaround, the part just came in. Apparently they didn't know a carburetor was back ordered which I find hard to believe because whenever I have tried to order ANYTHING it will tell you if something is available or on backorder. If I could give 0 stars I would. This is my first experience with this repair shop and it will be my last. I won't recommend them to friends or family either. read more

Great service, everyone there was super friendly and knowledgeable. Was looking for a new mower and they got me set right up, took time to answer a bunch of questions I had too. read more

Service for lawn mower repair was terrible. Several weeks went by before it was ready and when we brought it home it didn't run. We brought it in two prior times and each time it didn't work properly. Very disappointed. read more

We were having trouble finding a part for our older model Craftsman riding mower. I decided to give this place a call after looking on Amazon. They looked up and found the part quickly. They were happy to hold the part for me. They have a private parking lot and the entrance was wheelchair accessible. Their inventory was huge. I would dare say that if you need it, they've got it. The pricing was good. They were about 10.00 cheaper than Amazon Prime. read more

Bid's Lawn & Garden Center - Exterior - Outdoor Power Equipment Services Near Me - Warren, Michigan

Called several businesses where they said it would take 4 weeks to service my lawnmower. Had one business day they had too many repairs in and would not be able to take anything in, but bids said a week to 10 days. Here we are on day 9 and my lawnmower works great. Bought the lawnmower from Home Depot but Bids provides the service at no cost and no questions. They were a pleasure to work with!! read more

I haven't needed service yet (hopefully I won't) but the buying experience was pleasant. Their consultants are friendly, very knowledgeable about the products they sell, and professional. Price was as good as anywhere, and they courteously assisted me in unloading my trade- in unit and loading my new snow blower. It also appeals to me that they are a small, local, family owned business operating here for over 60 years! So refreshing in this age of "big box" impersonal mega stores! read more

Family owned and operated. Very large selection, super knowledgeable staff, Ryan the owner is always behind the counter to help out with unique situation. Been going there for years! Prices are fair and they go above and beyond every time!!!! Great job Ryan and his staff!!!! Shawn M. read more

This place is really hit or miss, their prices are on the higher side and they do good work some of the time, they change their mind on stuff they'll work on and won't work on which can be super inconvenient so always call about a piece of gear before you take it in, and if it's your first time there that is a real cat that runs around their store all day read more

They are complete thiefs. They sold me the wrong part and when they gave me the correct part which was less expensive they would not refund my money. read more

I have been coming here for about 10 plus years and never had a problem. Normally I get my chainsaw blades sharpened. Only 10$ for that service. I also brought in a chainsaw from a competitor and they even helped me solve the problem I had with the blade. No charge. Their prices are competitive don't really see many sales, with the exception of the used lawn mower they sell. One thing that you must know is that if you have a older yard machine that needs a fix, they do sell used parts for half off of original new price. Overall I recommend, plus doing my part helping the little guy stay in business. read more

I brought in some old gas operated equipment for repairs and after the service tech explained the cost of repairs of the old equipment versus upgrading to the battery-operated equipment I chose the battery-operated equipment. No more gas mixes or gas to purchase just plug and play thank you very much you guys. read more

i will never give this business another dime for anything, i bought a brand new toro mower from them, they gased it up for me. i got it home to cut the grass, and it didn't run more than 20 minutes, before sputtering out, took it back, and was told there was forien material in the fuel system, they would never live up to the fact that they were the only ones that put any fuel in it. they are not at all customer service inclined. go to hellebycks instead, and save yourself the agrevation. read more

Best service I am ever had from maintenance standpoint quick honest helpful this is what it's all about thanks. I will only buy from this company for my lawn service. read more

This place is a rip off! I do not recommend them to anyone. Lied through their teeth from the minute I dropped my machine off & couldn't even speak to the owner I will shop at Howard's on 9 mile & Ryan & home depot from now on. read more

I called Bids from Florida trying to find someone up in the Warren area to help my dad to service his riding mower. My dad does not know much about searching on the computer. So I offered to help. I called, and spoke to Ryan. He was AWESOME! He actually sent someone out to pickup my dads mower, took it in, and gave it a great tuneup, and them bought it back to my dad. The price he gave for all the service was incredible. What great service!! Thanks Ryan and the guys at Bids Service Center! read more

Went to bids in December to buy a snowblower gave them a credit card to hold the machine, when I got there they sold it out from me. Sorry we can order you another one.. then I brought my old toro to be fixed after one hour wait .. they said sorry we can't even look at it with the cover off.. forget them horrible customer service .. went online got a toro deliver in one day... read more

When I brought my mower in, they looked at it and without even asking what was wrong with it, said it was going to be at least $140 to repair my mower and it would be a better investment to purchase one of their mowers. They never tried to start it, didn't ask me for any information. Basically, they told me that because I bought it at Home Depot and spent less than $200 on my mower, that I was lucky to get two years out of it and I should plan on spending that much every year if I didn't buy one of their lawn mowers. At this point, I may get a new lawn mower, and I may have to spend $400 on it, but with their dismissive attitude toward repair and their commission-based approach to customer service makes me want to purchase a new mower anywhere but at Bid's. Edit: I have since purchased a can of carb cleaner for $3.70, took the carb apart, cleaned it and the fuel lines, and I've just finished mowing my lawn. I was willing to pay a bit more for someone else to do that since I've never repaired a lawn mower before, but I am happy they saved me a bunch of money. read more

I took my riding lawn mower in for service and I experienced the worst service ever. I asked them to change three belts, sharpen the blades and replace the springs on the deck. I got a call after two weeks, which was suppose to be done in one week, telling me it was ready. They gave me an estimate of $295.00 and they said they would call if it was going to be anything more than that. They left a message on my voicemail stating the total was going to be $354.00 I was surprised because they quoted me $295.00. I was ok with that as long as everything I asked for was properly fixed. They let me load up the riding lawn mower in my trailer and I looked in the old parts bag and noticed there was only one belt. I went back into the shop and asked where the other two belts were? I talked to Pat and questioned him on where the other parts were. He returned ten minutes later and said the manager will be right with you. The manager, Ryan, returned and said there was a misunderstanding, that he told his tech to change all three belts but he didn't. The tech stated that the other two belts were fine and did not need to be replaced. I was surprised that they charged me for services and labor that I did not receive. The manager did refund me $121.00 after I questioned them. Do not go here if you expect good service and honest people. read more

I took my snowblower in to be serviced because the choke lever was loose. They stareted the snowblower up and it ran fine. I week or so later they call and said a screw must have fallen into the motor. Another week went by and we called and they said the engine wasn't running right that a screw must have fallen into the motor and the offered to give us $40.00 towards a new snowblower. So now I have a broken snowblower that ran fine when I brought it in to BID's and will have to spend at least $500.00 for a new one. DO NOT TAKE ANYTHING TO BID'S TO GET FIXED!!! I THINK THE BREAK STUFF ON PURPOSE JUST TO GET YOU TO BUY A NEW ONE FROM THEM. read more

I purchased a STIHL weed whipper and edger and blower. All for staff super nice and friendly, made my purchase easy.

I've been going to Bid's for 20 years and love the place. They are darn close to the perfect shop (they are 15 miles from my house, but I still go there). Fast, friendly, very reasonably priced, honest. Anyone running a small business should emulate them. read more

Overall bad. In the spring, I brought our Bolens rider in for complete go through for the season to include dead battery, they replaced battery. Total: $370+. Had to take it back for no start within 2 weeks. They said it was carb problem and fixed it , but they had my machine for nearly 2 weeks. Brought it back twice more for no start, the second time they claimed to have replaced the battery, but I have my doubts. After 1 cut- dead again. Oh and each additional time they had the machine for nearly 2 weeks, and were non-responsive to my request for a rush- I figured they would want to try and get it back fast. As it is they had it longer this cutting season than we did! Good thing we have a push mower for back up, my guys got a hell of a workout on 2 acres. I will never go back to Bids, and I now strongly recommend any one wanting their equipment serviced properly take it elswhere! read more

the prices of their service is easily matchable and can find a better deal with just as good service from other companies. your in the neighborhood to service the community not rip people off because you can provide the service. example: i ask the young guy how much to put my scrapper on for me and he stated $65.00 total cost. the part was $20.00. true story......wow read more

If I could have chose 0 stars I would have. What a rude way to do business Ryan was supposed to call me back about a part and never did. Then when I called back the next day whatever ( I cringe to call her a lady) was very rude said she would let him know I called but he had 10 people ahead of me that were in the store. Excuse me for pointing this out but hadn't I been in line way before them? Unless of course they had been there since yesterday morning. Never will give them any business. read more

Received a call from Bid's on April 25th that carburetor which was special ordered, was in. Went to pick up part that evening. After standing in line for 30 minutes, was told it wasn't there, had not been ordered. Called on the 26th, was told it was there. Again they said it wasn't. On the 27th talked to Stephanie who said it was definitely there and didn't understand why the service guys kept saying that it wasn't there. Went that evening to pick it up and sure enough it was right where she said it was. Thank goodness someone there knows what is going on. Will never deal with Bid's again. read more

I was impressed with their knowledge and service of a snowblower we had. After Fraser Lawn Care closed I needed a new place to go to for parts and service. This is it! I do not like big box chain stores for anything if I do not have to. read more

I brought my Lawnmower in for service on May 9th. The reason for service was to replace the battery and recoil. I was told it should take 4-5 days. On May 22nd after almost two weeks of hearing nothing I called. The person I talked to on the phone when i stated it had been waitinng since May 9th only said oh 5#!t. I picked up the lawnmower on the 23rd, when I arrived home I started the lawnmower and tried to engage the self propel, it was BROKE, I also attempted to adjust the speed , the lever would not move and the tension bar was flexing to the right. I immediately took it back, because it was Saturday of a Holiday weekend and I was hoping it would be a quick fix for free. The gentleman at the counter wrote up the order but gave me no paper work and didn't state if there would be a charge or not . After not hearing anything again for over a week I called on June 1st and was told it was ready to be picked up, Again no follow up call and no statement of what was owed, if anything. I arrived on the afternoon of the 2nd and was told that the charge would be $51.95. I asked for what, the lawnmower did not have the issue when I brought it in on the 9th. The counter person went in the back and brought out the manager /owner. This gentleman( I used the term loosely) had 0 customer service skills. he basically demanded that I pay him for the service that was provided. Even though the lawnmower did not have this issue when I brought it in for service. I felt I should not have to pay. He took me outside to prove it was working correctly. i told him I would pay him, but I would never bring the lawnmower here for service again or buy another lawnmower from this store again. The lawnmower was originally purchased at Bid's in 2005 for $769. He asked me if he didn't charge me would I purchase another mower from him or get service here again and i said no. His reply was "then let's go back inside and cash you out. If I could qive less than one star I would. I believe this is the result of second generation families owning small business and not understanding what there parents and grandparents have built. read more