The providers I've seen have been excellent! They have been amazing in treating my disc herniation and sciatic pain. I would definitely recommend Bienville orthopedics. read more

I was lost in a maze of paperwork trying to file for my accident insurance. I was sent to several departments and became frustrated. I was hurting from my boo boo and in a -feel- sorry -for -me mood and felt like crying until I came to the right person on the phone. His name is Jermaine, I do not know his last name. He unraveled my mess of technical insurance verbage and handled it pronto. It was like a weight was removed off my shoulders. That young man actually cared about my delimma and just wanted the owners to be aware of getting a big kudos instead of a nagging unpleasant ending. Thank you. read more

I wouldn't trust anyone else with my family s ortho care. We've used four of the surgeons through the years and all of them were the best I could have asked for. Even my grandson whom I believe would not have survived his ingrown toenails would it not have been for the podiatrist at the clinic that specialized in saving him. The staff is always thorough and if you miss something they always call you back to confirm and make sure that you understand your instructions I'm very thankful for them. read more

Dr Winters is superb! He did my right hip replacement and did a great job. His team is also, amazing, they get the job done no matter how big or little and with great care. I'm very pleased with the work. That being said my healing time is taking longer than expected but I'm hopeful that maybe after the year time frame my cut on my side will heal a little better and sooner. As for this doctor & team my experience is great! read more

Seen Brittany McElhany CFNP. After being urgently referred by ER, she literally did not check on me or listen to anything that was bothering me. Did an X-ray but did not even say she looked at it! She asked why I was referred and I explained I HAD a pulled muscle in neck a month ago BUT WAS here today for EXTREME NECK/BACK pain from severe car accident years ago. Literally did nothing and prescribed me muscle relaxers that I DID NOT NEED BC I DO NOT HAVE ANY PULLED MUSCLES! I had to beg for an MRI and she instructed me to just get physical therapy and if I need a follow up appointment...let them know ...FOR WHAT!? She didn't do anything or check anything or look at anything and I have a preexisting 3rd cervical vertebral injury , 6 thoracic vertebral injury, coccyx Injury, dislocated knee cap and right rotator cuff injury that she completely ignored. She was probably in with me for less than 5 minutes after I waited a month to be seen and drove from Ocean Springs, Ms to Pascagoula, Ms! SHE WAS COMPLETELY UNCONCERNED AND WROTE ME OFF IMMEDIATELY EVEN AFTER I MADE SURE SHE KNEW I WAS NOT SEEKING NARCOTICS, BUT HELP finding out what was wrong. UPDATE!!! She literally had the nerve to send me a message asking me to leave a google review ... I DID! I am sus though that it won't make it onto the site lol! Anyway, after I calmed down I went a looked at my patient portal notes and yall tell me what yall see!? ANY Concerns? At the VERY LEAST--WORST PATIENT NON-CARE/BEDSIDE Manner PERIOD! MY FURST AND LAST VISIT WITH HER PERIOD! read more

Bienville Orthopaedic Specialists - Legal medical records the PA recorded BUT DIS NOT DISCUSS on file from my visit. - Orthopedists Near Me - Gautier, Mississippi

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Couldn't say worse things about this place if I tried. Every time I've had an appointment with Dr. Graham, it's either been rescheduled so he can go on vacation or I've waited over 2 hours to see him which today I waited 2 hours and he never even came to the room, someone else did. I was his first apt at 8:30 am and didn't get seen until 10:30. I leave here frustrated and with no answers EVERY TIME I have to come here. It was my last time. I will not be returning to this poor service of a place. read more

Very unprofessional office. Double bookings...2-3 hour wait time People are treated like sheep One of the most inefficient dr offices I've ever been to read more

The best thank you for everything. Dr Burks is amazing and the entire staff in the office, they are so helpful and supportive. Thanks again.

Dr. K did a surgery on me at the beginning of 2025 and usually the doctor preforming the surgery will say "hello, everything is going to be fine" prior to the surgery but she did not. At least, prior surgeries the doctors did. I was so scared when I laid down on the surgery table. I truly believe if she would have talked to me, I wouldn't have been so scared. All I needed was assurance. She blatantly ignored me, and I never once did I feel like she really cared. When my mom came to the appointment with me it was like a whole other doctor was in the room. Her bed side manner is not good. The surgery center called to check up on me after my surgery while Dr. K could have cared less. I got texts from the robot asking how I was. My foot is still not working as it should. Oh, but if you have a bill that needs to be paid, they will blow your phone up. I just feel as if I did not matter and I still feel that way. read more

I called for a week straight only to be told by EVERY person I talked to that they'd leave Brittney B a msg.until I spoke to "Mckayla"in the call center.my knee is bone on bone and it's like she was the ONLY person who actually took me serious! read more

Over the past 3 years I have had 3 procedures from Dr Lewis, ACL tear from basketball injury age 56, rotator cuff left shoulder basketball and golf and right shoulder more of a bone spur arthritis debridement .. all appt , mri and medical interactions have been friendly and professional, top notch facilities , result on all procedures amazing . My Physical Therapy Dr also agrees on how well the surgeries have been. I drive from New Orleans to see this professional and expert medical care. read more

**** This Review Is For The East Lake (Vancleave/Gautier) Urgent Care **** Took my wife here for an emergency as she was in pain after a recent procedure. the girl at the front desk was completely rude and had no compassion at all, NOT someone I would want working for me in the compassion & care industry! They turned us away because my wife was already a patient there to a different Dr than the ER Dr. (WTF) Then it would make more sense to see her as she is already a patient in this group. All she wanted to do was make a follow up appointment for 3 days away, when we were told by the DR. they had an urgent care in case we needed anything after the procedure. Well now we know not to ever come here again! We called my wife's Dr and was transferred to his nurse who was able to get us in right away at the Gulfport Urgent care, The Dr. there Amanda Hansen was awesome, attentive caring and helpful. (funny thing, when we got there, the whole office was aware of what happened in the Gautier Urgent care. And for the record, No, we were not looking for pain meds, just an X-ray to make sure everything was OK. There is a reason I drive an hour away to Hattiesburg, to Southern Bone & Joint, wait time has always been good to me, and the staff, the NP, the Doctors have always been friendly and take the time to listen, most my family has switched over to Southern Bone. read more

If you want to feel like an unvalued number, this is the place. A model for assembly line medical care. I was messaged numerous times to confirm my appt. and to stress that failure to keep the appt. would result in a $50 fee. No problem. I arrived at 1:53 for my 2:15 appt. Checked in and ready at 2:11. Taken back at 2:47. Saw Dr. Washington at 3:07. Can I charge a $50 fee for a wait time of 56 minutes? It gets better.... I was written a prescription which was sent (I found out after 5 days) to the wrong pharmacy. When I didn't receive notification from my pharmacy the next day, I called the Dr.'s office only to find out that the automated system doesn't allow you to talk to a human, only to leave a message. I left a detailed message with all required information at 11:15 AM on Friday. After no return call by 3:30 and knowing the office was closed on the weekend, I left another message. Again, no return call. My pharmacy still hadn't received the script order. I finally got my call returned Monday afternoon and discovered that they sent my order to the wrong pharmacy. I got my prescription filled after 4 days. My biggest complaint is the lack of response to two voice mails. Nobody should, for any reason, have to wait 4 days to get a prescription filled. I cancelled my follow up appointment and will not recommend this practice to anyone. read more

Praying on Elderly: My 87 yo mother was referred to them by her PC. She showed up for the appointment at the office she was told to go to and was told that the doctor she was to see had moved. She went back to her referring doctor and had them call Bienville Orthopedic to let them know. Since then my elderly mother has received threatening texts from them saying that she owes them money. 3 days later she received a hard copy of their bill. This was her first appointment with these people. Shame on you Bienville Orthepidic for trying to scam an 87 year old women out of her social security money. Hope you guys sleep well at night. read more

Dr. Yekaterina Karpitskaya messed up my knees worse than they were after showing up hours late for my surgery. I've been getting treatment for them since the surgery. The patient advocate Faye will cover for the providers so don't waste your time seeking resolution. Stay away if you care for yourself and your family member! read more

Update: So I paid 1800 to Bienville to replace my left knee. Surprise, I start getting calls from creditors because they haven't paid my anesthesiologist. Finally tracked down company and paid the bill. Contacted Bienville and they owe me $550 for over payment. Still waiting for that check, six months later. I think we need a class action law suit... read more

DR karpitsjaya is good FRONT staff is crap. State one thing do another loudly state on Medicade when on MEDICARE

Received a statement on 12/29/23 for $35.00. Sent a check for $35.00 on Jan. 12, 2024. Today (Feb.2, 2024) I get a letter from Bienville Orthopaedic with the statement and my undeposited check, stating that my account "Is seriously delinquent and will be turned over to our collection department". I sent a check because they do not have a method of online payment. Really???? I will not be going back and will not be recommending Bienville Orthopaedic to anyone! read more

This is my second attempt to see Dr. Brown. The last appointment was over an hour past my initial appointment time. I left due to other obligations. I'm here now for second try. My appointment is for 2:30. Waited 30 mins in waiting room and now still waiting in the second room. 70 mins past my appt and still no Dr. or anyone for that matter. So your time does not matter to them at all. I'm close to leaving again. Please please don't let these Drs take your time for granted. They are all overbooking and making YOU wait!! Ridiculous. read more

If i could give zero stars that would be possible! This place is like a factory the doctors are great and feel bad for them but the working staff of bienville are absolutely disrespectful and dont care. I've been waiting for my medical records for weeks ,after putting in a "request" to get your own records and they keep telling me it's never been filed and they send me to person after person absolutely horrible place. Don't be fooled into being referred here there is other options!! read more

Awaited an hour before I had to pull a polite "Shirley McClain" at the front desk so my mother could get seen. Rediculous. Will report on the Procedure later read more

I just spent $120 toward my deductible and over 2 hours in the Orange Grove office. I waited 20 minutes in the waiting room, and an HOUR in the exam room waiting to see Dr. Leis for less than 5 minutes for him to tell me I need to be scheduled for surgery. When I explained that I was already put on the calendar due to his busy schedule, but he told me I need to go back in the morning to get pre-op instructions for a surgery that is not even happening for a month. The staff don't seem to care if they act professionally, either. The whole time I was sitting in the exam room I could hear them asking each other what they wanted for lunch, etc. Do they think patients cannot hear through the closed doors? A few years ago, I had such a long wait, over an hour, in the waiting room, I went to the desk and asked to have the appointment rescheduled. Is my time worth nothing to this practice? read more

Dr.kelly colman sucks staff to lazy to fill out pr,s was told don't take long term patients run you through so fast don't explain nothing don't care if you under stand read more

My son broke his arm and they did not set it. It looked bent in the cast and they were adamant it was fine. Six weeks later, sure enough it was bent. The NP proceeded to tell me it was in God's hands now. I refused to pay the bill and now they sent collections after me. DO NOT go to Bienville if you can help it. I have heard horror story after horror story about them since this issue with my son's arm! read more

I had a big cyst on my foot and a old shoulder injury. I've had no problem with getting treatment, lots of options for physical therapy. Very reasonable scheduling. Three main offices on the Mississippi coast so make sure which you're scheduled for. I really appreciate the text reminders too. read more

This morning I woke up 2 hours early and went 25 miles out of my way to make a 10:20AM appointment at this Orange Grove facility. As usual I made sure I was on time. However the doctors have absolutely NO respect for a patients' time. They must forget that without patients they most certainly would not have the lifestyle they do. As I said my appointment was at 10:20AM. At 11AM I inquired at the front desk as to when I would be seen. Supposedly I was the next patient. At 11:45AM I once again asked when was I going to be seen. I was told this surgeon spends the same about of time with everyone and was running behind. That is just a flat out lie. At that point one of the ladies at reception went back to Dr. Cox's office to see what was going on. (I had another doc appt in Ocean Springs.) I told the the person helping me I needed to be seen by Noon so I could make the next appointment. This is what I was told: It would be 20 more minutes before I could see a PA. So that would mean I had waited 2 hours. Who knows how much longer to see the doctor. Obviously there is a God-complex. I walked out and will not go back. Doctors squeeze every penny they can out of a patient. How many of those patients may have to take UNPAID time off of work? The doctor does not care one whit about anyone. It's all about their bank account. Doctors extend professional courtesy to other doctors. HOW ABOUT THEY SHOW PATIENT COURTESY FOR ONCE IN THEIR LIVES. A 'no-star' rating is what they deserve. BTW if a patient is 30 minutes late the doctor will not see them. In what universe do these doctors live in? Michelle S. read more

Absolutely the worst medical experience I have ever been subjected to. In the first place, my surgery was scheduled for 1 in the afternoon, so right from the jump I was so hungry that I was nauseous. Proceeded to wait until 5pm for my surgery to even take place. The nurse who saw to my "aftercare" if you could even call it that, was incredibly unpleasant, rude, lacked even the smallest iota of compassion and had absolutely no idea what a bedside manner should look like. Not to mention, he was in such a hurry to get me out that he didn't go over 90% of my discharge instructions and at no point was I given an opportunity to ask any post-operative questions. As for the surgery itself, I am nearly certain that I was not administered any pain medication before I woke up, considering I woke up in so much pain I was sobbing and pulling at my hair. What few instructions Nurse Jerk did give, I genuinely didn't understand or remember I was so incoherent with pain. I will never receive treatment from these people again and I would die before I recommend them to my worst enemy. read more

Terrible place. Would never go back. Kept for 2 hours, what a horrible way to treat patients. Lost time and money and just ridiculous.

My father had surgery here we were first told to be here at 7 and it would last about an hour then we were he wouldn't go in till 10. 10:00 rolls around and no phone call, it is now 1:00 and still no phone call. We finally get in around 2:00 he sits on the bed for 30min he gets goes to the desk and they FORGOT about him. Skip to the end and we finally pick him up 7:00 pm keep in mind the surgery was only 1hour. read more

This has got to be THE most ineptly run orthopedics operation that I have have ever had the misfortune to deal with. They will tell you they accept xyz insurance and then later say, ooops we made a mistake, sorry you have to pay for this out of pocket. They schedule appointments at different locations with no notice until you arrive at the wrong location. They do not file required paperwork in a timely fashion. Paperwork submitted on 8/17 questioned the status on 9/8 due to a HR request as to why paperwork is not received and told, oooops we forgot. The doctor we saw was condescending, not interested in listening to the patient AT ALL. Was more interested in getting in and out so they could overcharge the next patient. Avoid at ALL costs unless you want your medical care to be left in the hands of unprofessional, uncaring, just here to collect a paycheck buffoons. read more

on my 70th birthday, I went to Bienville Orthopaedic Specialists in Pascagoula because I am having very painful ambulation. My right foot hurts when I apply pressure to the point that I cannot apply full weight. after being x-rayed, the doctor (can't remember his name) came into the room and essentially said, "there's nothing wrong with your foot." X-rays were normal and so he offered no reason why it is painful. When I showed surprise that he found nothing to explain my pain, he said in a VERY condescending tone, well, we could get an MRI if you'd like. His bedside manners and attitude screamed to me, "You are an old man and you are supposed to hurt. You are wasting my time!" This is the first time in my life I have felt totally dismissed and unimportant. I limped out of the office no better off than when I arrived. This is a terrible clinic, lacking compassion and professionalism. I truly believe that this was a case of agism/discrimination. I certainly will never return and I caution anyone else, especially if over 60 to find another clinic. read more

So I go to a doctor at Bienville, I hurt my neck about a week ago. A friend at work let me have a prescription topical pain reliever and it worked really well. So I call and talk to the nurse and she said they don't write that prescription because it doesn't have anything to do with the spine. Wth?? If it helps me with the pain why not?? She said call your primary Dr.and get it. So I have to make an appointment to see him just to get it. What the hell is wrong with these Drs? My OBGYN doctor wrote me a script for Flonase when I saw him. So this nurse is obviously on some kind of power trip! read more

If I could put zero stars, I most definitely would. I will NOT go back to Bienville Orthopaedics. My daughter was referred to them back in March due to a displaced broken big toe. Because she is still growing (she's 5), the doctor that referred us to them wanted her to get casted so it would heal properly. We do not have insurance, so we paid $1,000 cash the day of ten appointment. We saw the doctor for five minutes, he buddy taped what was already buddy taped, and gave her a boot. We were then handed a bill for the boot and was told the $1,000 we just paid DID NOT cover it. After fighting them for months, we thought we had it resolved to get a refund check, but STILL have not received anything. We were told we would receive a refund check at the end of September and that never happened. I have called multiple times to the billing department to get this resolved and they told me we would receive a check by Black Friday we still have not received anything yet again I cannot get anyone on the phone to help me. We will never go back here again. read more

My Daughter is early on in her rehab and we couldn't be happier with the staff and facilities read more

Bienville Orthopaedic Specialists - Great new Rehap facility just a block or two from the Shed. Great Staff - Orthopedists Near Me - Gautier, Mississippi

I had to have surgery and choose Dr. Lewis based on his qualifications of doing the gluetal tendon repair. His nurse Brenda is amazing, and caring. read more

The first time I went to see dr Henry Leis I waited 5 hours for 5 minutes of his time. I now wonder if that's how much time he took to do my surgery. He put in too.small of a ball and socket joint on top of my infected shoulder. Now that I have moved a new doctor tried to fix this mistake only to find it was so infected with staph I have to be on IV antibiotics for the next 6 weeks. Thanks a lot Dr. Leis. read more

I was having severe pain, swelling, and couldn't put weight on my foot. Dr. Mullens misdiagnosed me with tendonitis and put me in an air cast to WALK on it. I complained about the excruciating pain and was told by his nurse that the bone scan he had ordered was fine. I kept telling them that the boot was making the pain worse. I called my PCP and asked to have an MRI. The MRI showed a fractured fibula with syndesmotic injury! I went to another ortho dr and she said that I didn't even need the MRI, the bone scan clearly showed the problem! So now, I have to start treatment at week 5! No weight bearing on my foot for 3 weeks, then follow up for the next steps in my recovery. Dr. Mullens is supposed to be a foot and ankle specialist. He couldn't even read the bone scan! Happy I'm with another group of physicians. I was an employee when I saw him. They claim to take care of their "family " what a joke! read more

One star is far too much. Five years ago, I went to Dr. Drake with what I was sure was a torn ACL post-accident (heard audible pop, was not ambulatory for hours post-accident). My mother is a personal friend of his, and went with me to my first appt. I had just lost my health insurance in a divorce, and she asked him if we could pay cash. He agreed, and indeed, his manner was friendly & supportive. Well, that all changed when I went back for the second visit alone. Though he surely knew from physical examination exactly what my issues were, he refused to do an MRI, and told me that I really just needed to see a psychiatrist- it was "all in my head." Meanwhile, he'd extracted a huge amount of bursa fluid from my knee... I would go on to acquire needles, and learn to do that procedure to myself many times over the next year, from online videos... DIY medicine. After ACA insurance became available and the MRI, we learned that not only was my ACL torn, but also my meniscus. Years later, I went on to have a decent experience with another Bienville surgeon, but not before my life was greatly affected (the loss of my active life in sports, years in pain management, and a body that will forever be misaligned and in some degree of pain). Realize, this man knew he was turning away a patient with a significant injury. The Hippocratic oath is very simple: "First, do no harm." read more

I've had appointments with four different doctors at Bienville Ortho. The quality of medical care is great. The scheduling and care for patients' time is by far the most inefficient, unprofessional and worst I have ever experienced! Regardless of location (and they have several), there is complete disregard for their customers' time. I waited more than three months for an initial appointment with Dr. Graham, then five months for an appointment for my MRI results. My primary care physician requested the results and is still waiting too. There is a minimum 90 minute wait to see a doctor when you arrive. Sometimes two hours or more. I recently arrived a few minutes early for my appointment, waited more than 90 minutes and never saw my doctor. I had to leave for another commitment. Bienville Ortho's only concern was whether I had seen anyone (Physician's Asst), so that they could bill insurance. They couldn't care less that the doctor didn't see me in nearly two hours. If your time is valuable to you, or you expect results of images or tests to be shared with your primary doctor, please look at other options. As a practice, Bienville Ortho just doesn't care. read more

My visit with Dr.Tucker was the worst care I have ever recieved.I spent 3 hrs. there &when I saw him,he was too BUSY to give me a full visit & very unprofessional&uncaring for a doctor.Expected me to redress my fractured finger.I have since found an excellent doctor who spends time & cares. read more