I had an appointment on for a pick up on
Saturday April 22, 2017. I received a call around 9:30
while showering that I called the missed call on my cellphone. 1
10 minutes later I called twice and I got no answer, then
I called the toll free number and was informed them that their
driver has NOT in fact called.
I waited from 7am til 7pm for no one to arrive. I called the
toll free number Monday April 24, 2017 only to be told
they called me on Saturday morning April 22, 2017 at 7:06 am
which I have no log of on my cell phone.
This experience was a waste of day considering it was on
Saturday. My landlord does not permit tenants to leave clothing
outside the building. I was then told they will send someone
Tuesday April 25,2017 at around 7:00 am and I stated that I leave for
school at 7;25 am, only to receive a call from their driver at 8:55 am.
I stated to the driver I was on the bus headed to school and that was
son and boyfriend were upstairs asleep, I asked that he ring the
intercom and ring the doorbell he told me he's not allowed to go in
the building.
This has been a very unpleasant experience and I will NEVER donate
to this organization again. I'm notifying the Better Business Bureau
to express my disgust and disappointment I experienced with your
this horrendous organization.
I spoke with Ariana Kingwood the Supervisor who reluctantly gave me
Benny garrett Number only to get a filled voicemail box. read more