In regard to the previous claim the whole story is made up and false. This company was working on…read moremy job at the time of this post and it's completely made up to slander this company. I was there daily and overlooked said job. Nobody ever came on my property that I didn't know about. I have cameras and watch everything. Everything that was done was completely professional and they did an outstanding job. I was questioned as to if any of this ever happened and the answer is simply NO! This is the ONLY company I would recommend to anyone in the area. It's ridiculous that some mentally deranged people will go great lengths to slander a business because of their jealousy and ignorance. These men are a great crew and the owner is hones, dependable and makes sure the work is perfect.

February 2024, I approached a man who was working on a driveway, seeking information about a…read moreconcrete quote for my home. As he turned to face me, I noticed he was drinking a beer, and the scent of alcohol emanated from him and his breath. Initially disregarding it, my sole focus was on obtaining information for a quote, as I had already requested quotes from several companies and wished to explore all available options. After requesting quotes and distance fees, the man suddenly began yelling aggressively, instructing me to back off from behind him. Despite maintaining a considerable distance, I calmly explained, "Sir, I didn't intend to startle you. I'm simply seeking information for a quote. May I have your name, please?" He identified himself as Isaac. Expressing my concern about his reaction possibly being influenced by drinking on the job, I requested to speak with a supervisor who could assist me more effectively. In response, he angrily told me to leave, asserting that he was the supervisor since it was a family business and refusing to deal with what he deemed as a rude customer. Amidst this chaos, Isaac called out to a man named JoJo in a red truck, who emerged from the vehicle adjusting his pants (buttoning and zipping his pants), while a woman inside appeared to be cleaning her mouth and fixing her hair. The implication was clear to what was going on. Feeling deeply disturbed, especially with my wife and daughter witnessing this disturbing and public display, parked on the side of the road, so very well visible. I demanded to speak with a manager or threatened to involve the police due to their obscene behavior. Isaac insisted that he was the manager and demanded that I leave. Both Isaac and JoJo positioned themselves as if they were ready to take action, and the unmistakable odor of alcohol surrounded them. In response, I asserted that I am very well known in Texas stating that I have numerous properties across Texas, including East Texas, and that I would use my connections to ensure that SMS Concrete and Martin Brothers Concrete never receive business. If you're the owner of this company I would highly advise a new team. Your business will be ruined to the ground. DESERVES ZERO STARS, BUT IN ORDER TO SUBMIT THIS REVIEW ONE STAR NEEDED TO BE SELECTED.

Josh was very professional and cordial. He was very knowledgeable and fixed my leak very quickly…read more Good experience!

I would give negative stars if I could. My AC went out in the middle of the night and I called due…read moreto having used this company in the past. They scheduled for a decent time the next morning. Tech came out around 11 am and worked until around 3 pm. Cost me over 2000 dollars. 4 hours after he left, the ac froze up and quit working again. I called and was told dispatch would call me right away with an appointment (mind you, I was hoping that I wouldn't have to spend another hot sleepless night.) After an hour and having received no phone call, I called back. The answering service told me that they were at capacity for the night and someone would call me in the morning to set up a new appointment. I'm sorry, what!? I just paid a months wages to fix my problem and you can't be bothered to send somebody out because its 8:30 pm? So I can just be hot another night and day? Unbelievable. Don't believe their stupid commercial talking about "we're not comfortable until you are." I'm sure they are going to dun me for more money tomorrow to fix what they failed to fix today. I dont trust this company anymore and I urge anyone who cares to avoid these clowns at all cost! There are other options in the Lufkin area.

Very knowledgeable and have a very fair price for the work that was done. He didn't try to upsell…read moreme on things I didn't actually need and was even good with my very curious kids that kept asking him questions. He's definitely someone I feel I could trust inside my home by himself. I'm recommending him to everyone now.

I requested some service work on my electric in the bathroom as well as shower. The three other…read moreother companies on the area and all were extremely expensive. When I called him and talked to him about the work he gave a wonderful quote that he made sure worked with me. He was extremely professional and knew what he was doing. Answered all of my questions as well as gave me more information on some other maintenance request that I had.

Called for leaking faucet and drain repair. After two weeks and two visits the drain was finally…read morereplaced. The leaking faucet was fixed but water shoots from both cold and hot water stems. When pointed out to the plumbers they said they couldn't fix that. While one problem was finally repaired they made a whole other problem and refused to fix. DO NOT call this company.

They responded quickly, did a great job and charged a reasonable price. They are on my call list…read morefor future plumbing needs.

Roy is a professional. He helped us when we were in a bind and needed same day services. He is true…read moreto his word and will give you an honest assessment of the issue and the price point. Hire him.

I called to ask if they serviced our area (1 hour from their business), they said yes, set up a…read moretime to meet the following week. my husband took off work to be here to meet him. They called the morning of the appointment and stated it was too far for him to drive. Very poor business practice. I would not recommend using this company.

I have used Brett 3 times over the last 2 years and have not been at all disappointed . First was…read moreto install landscaping around the pool, then to lay sod around my new house, then install my irrigation, finally to relocate the rose bushes from around the pool to the driveway and replace them with a grass that would not shed into the pool, he added more irrigation as well. They are very reasonable in pricing and the work they do is very professional. I would, without hesitation recommend them for any project for home or business!!

I recently used this company (2025) for roof replacement. I don't have any complaints with the…read moreactual work performed, just issues with documentation and response to the customer concerns and/or assistance. Upon completion of the roof installation. The owner wrote out a receipt which only listed my last name and a description of the work done. The receipt did not list the company name (info), my address, or my full name. I changed insurance and the insurance company wanted a copy of the receipt so that I could get a new roof discount, but they wanted a more detailed and professionally filled out receipt. I contacted the owner who said that he would reaccomplish the receipt and to remind him on the following day. On the next day I texted the owner as requested and I received no response. Several days went by and I texted him several times but no response. Due to this problem with the receipt I am unable to receive a new roof discount. I do not recommend the use of this roofing company. If you choose to contract with them I would be certain that the receipt contains all of the required information before making payment.

Don't waste your money. Paid over $500 for a roof that is STILL leaking. Repeated phone calls have…read moregone unanswered along with several promises to come back and fix the leaking roof/ceiling. Every time it rains, I get so frustrated thinking that we paid quite a bit of money and still have a ceiling that leaks every time it rains- ruining our paint and anything that's below it!