1. Big Heart Home Care

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    Brooklyn, NY

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    Big Heart Home Care

    1.0 (1 review)
    Closed 9:00 am - 5:00 pm

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    3 years ago

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    Pendor Haiyede

    Pendor Haiyede

    1.0(1 review)
    2.7 miFlatbush

    My experience with Dr. Pendor was extremely disappointing and unprofessional…read more During our first interaction, I was kept on hold for more than 20 minutes. For our second appointment, Dr. Pendor called at a time I had never agreed to. When I explained that I was still commuting home from work and would not have scheduled an appointment at that time, he insisted that I had agreed to it. The conversation became argumentative, and I decided at that point that I no longer wished to continue receiving services. Despite that, I received another call from him weeks later, or today to be exact. What was most concerning was that he appeared to have no recollection of our previous interaction, our disagreement, or my decision to discontinue services. He even stated, "I'm old, remind me," and asked me to explain what had happened. After I did, his response came across as dismissive and passive-aggressive. Everyone makes mistakes, and I am generally willing to extend grace when appropriate. However, forgetting appointment details, failing to document that a client no longer wants services, and not recalling a significant disagreement raises serious concerns about professionalism and record-keeping. Mental health professionals work with individuals who may be in vulnerable situations. Professionalism, communication, and attention to detail are essential. Unfortunately, my experience fell far short of those expectations.

    From the owner: Through active listening and thoughtful questioning, I will deliver competent care that utilizes…read morethe most recent evidence-based research in medicine. My focus is on Adult and Geriatric health; with over a decade of experience in the healthcare field, I am to provide high-quality care. I graduated from the Canton State University of New York. I went on to earn my graduate degree at New York City College of Technology, after that, I went on to earn a postgraduate degree from Marian University, bef

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    Trust Women's Healthcare

    Trust Women's Healthcare

    3.4(5 reviews)
    5.4 miBedford Stuyvesant

    From the moment I walked through the door I was greeted with love, care & concern. The center is…read moreclean and it smells good! Dr. Roberts greeted me with love as if she was happy to see me and as if she knew me. She was gentle, kind and listened to my concerns with a sincere ear. She also gave me referrals to take care of my needs outside of GYN. Medical facilities like Trust are greatly needed particularly for women of color, who have suffered under the history of abusive & dismissive poor medical care. As odd as this may seem, I had an amazing experience at the center! Thank you Dr. Roberrs for creating an amazing team and safe environment for women!

    I've been a patient at Trust Women's Health for about 4 years, and my recent visit changed how I…read moreview and feel about this facility. On May 4th I arrived 17 minutes late to my appointment after taking two buses to get to their office. When I arrived I was told I would need to reschedule due to a late policy. I had not been made aware of this policy beforehand, and it does not appear to be clearly communicated anywhere. The front desk staff members were dismissive and unhelpful. I felt I was being denied care because I arrived 2 minutes after their grace period, a policy I wasn't aware of. Because I am on daily medication and needed a refill I insisted in asking for an exception so I could still be seen. The staff member in charge avoided interacting with me but I was eventually seen. During intake, I was told I was "too early" for my annual exam, which was confusing because I have never had that issue before. I was then told I was not due until later in the month, which added to the confusion and was not clearly explained. When I saw Dr. Peggy, I was told there may be a billing issue and uncertainty about insurance coverage. Later, I contacted my insurance provider and was informed that they cover preventive care without restrictions, which made the explanation I received feel inconsistent. Looking back I don't think she wanted to see me and used a possible billing issue to get me out of her office. Plus they took my vitals while I was very upset and changed my medication because of it, then blamed my medication for my blood pressure being high. I was told I wouldn't have symptoms of pain related to my condition by with the new medication. But after a week I stated experiencing symptoms related to my condition. I've been maintaining my condition and was on the same medication for 16 years with no problem or side effects before this. When I reached out for guidance, I was brushed off. I eventually spoke with Dr. Peggy but did not feel my concerns were fully heard or understood. Dr. Peggy did not feel my symptoms were gyn related and thought it might be something else. When I explained to her these are the symptoms related to my condition she didn't listen. I was in a lot of pain that was only getting worse and her response was to give me pain medication and go to the emergency to find out why. She asked me "what do you want me to do?" In a frustrated tone and told me my symptoms weren't related. This was very scary for me and traumatizing. I ended up consulting my previous OBGYN doctor who got me back on my medication immediately and scheduled my annual pap exam that Dr. Peggy did not want to perform early May. What Dr. Peggy failed to realize is that I've already undergone extensive medical exams and surgery that lead to a diagnosis and treatment plan to manage the condition. Overall, the experience I had this time around was very much "mean girl" energy. I felt dismissed at multiple points in a way I had never experienced here before or anywhere rather. I've brought up several concerns on two occasions in May and she either made excuses or didn't address it. I originally choose this clinic because of a tiktok review and I loved the care, professionalism, and respect I felt from Dr. Peggy 4 years ago. This recent experience did not reflect that same level of attentiveness I've experienced over the years. Trust Women's Health in 2026 is now a place that lacks of professionalism, staff has limited professional experience, lack of effective communication, lack of professional care and bed side manners. I started coming here when Dr. Peggy was part-time and only available in the evening, now her business has grown and they are fully booked and have no time, no patience, and no tolerance for things that may inconvenience them. I have other doctors who are fully booked and do not move in the same manner and are able to retain staff members. I am greatly disappointed with my experience. I noticed someone else posted a poor review around the same time as my visit, which indicates that my experience wasn't unique.

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    Meisel NP in Psychiatry - JASON MEISEL, PMHNP-BC photo#0

    Meisel NP in Psychiatry

    1.0(3 reviews)
    4.9 miPark Slope, Gowanus

    If your having serious struggles please do not go here. This practice is not for those that…read moreexperience crisis. Meisel and their staff are not receptive to more difficult emotions or experiences. I think only come here if you already know what medications work for you. Meisel went on vacation after my new perscription was denied and did not send through a new one for over a week I pleaded with his staff to help resolve the issue, to contact Meisel to have new medication sent. EVERY appointment I had with this practice was UNDER 15 minutes, our appointment time was scheduled for 20 minutes. They do not care and will leave you high and dry. It is actually dangerous. My family had to complain to the psychiatric board bc of how i was treated, or rather not treated, here. Very disrespectful staff, very disrespectful doctor.

    I am a psychotherapist and referred people to him because we worked in the same building. I had…read moresessions with him and realized he was more interested in talking about himself. He complained about payments from insurance, and it was clear he was not interested in quality care. He would see me virtually for a few minutes and bill for codes that was not accurate. I spoke with his billing department. They said it's okay to have a short (few minutes session) under 5 minutes. I know that is not billable. Moved on and hope he improves. I would not recommend his services.

    Big Heart Home Care - homehealthcare - Updated July 2026

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