1. Big Hearts Homecare

1. Big Hearts Homecare

0

,

Cancel

Open app

Search

Big Hearts Homecare

1.5 (2 reviews)
Open Open 24 hours

Big Hearts Homecare Photos

You might also consider

Recommended Reviews - Big Hearts Homecare

Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
Yelp app icon
Browse more easily on the app
Review Feed Illustration

10 months ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

5 years ago

Helpful 0
Thanks 1
Love this 0
Oh no 0

Verify this business for free

People searched for Home Health Care 108 times last month within 15 miles of this business.

Verify this business

Nurse Next Door Home Care Services

Nurse Next Door Home Care Services

1.6(21 reviews)
2.5 kmFairview Slopes

I never got to say goodbye to my mother dying of stage 4 cancer because the malpractice that was…read moreperformed by Nurse Next Door. caused me to get emergency surgeries that could've been avoided had they listened to me telling them that my leg has necrosis for a week straight while they reassured me it wasn't. Which of course it was.... costing me the final months my mom had alive. she died of cancer shortly after my 2 months in the hospital due to their MALPRACTICE. She didn't know who i was when i got out. I'm permanently disfigured, disabled and mentally ruined because of Nurse Next Door. Thanks a lot

Fired me for asking too many legit Qs. Took offense to it. Took offense to me asking about what…read moreother staff were doing, staff was leaving a client's home early and telling client not to inform the office. I told them and they stated "not to talk about other care aides because we don't know the story and maybe the client was just "confused" .... No, this client was not always confused. She stated it happened numerous times. . The staff member leaving early many times was a family member of one of the "higher ups." In office. I was just Wanting CLARITY, I did not like my client being taken advantage of. After being told by my manager that I can ask anything, "please communicate all your worries we are here to support you, at anytime, no matter what it was'" QUOTE. I Had clients AND HOURS taken away because I cared too much numerous times I was told. "I WAS TOO INVESTED". too stressed out, and needed a break from the client Translation: I was placing clients happiness and needs above the company's policies and catching things they were doing that I felt were not serving my clients best interests. Let's just say if you put your clients needs and wants first and above anything else and you make sure they all love you and adore your care, you'll get fired. And forget buying them a coffee with your own money, or accepting a coffee from them because they insist on buying you one, or even a small gift for their birthday, Those are considered "gifts" and are not Allowed. When I was interviewed they made it sound like it was amazing. 'You are there to make your clients feel happy and do extra things, we are nothing like Fraser health, we do so much more." Worked there 9 months are got tossed out like trash. They don't care about clients like they stated, "we go above and beyond" No they don't ... they care about profit and making sure they follow every single rule, despite it not being in the client's best interests. I'm very disappointed with how they treated me. I went above and beyond for my clients. They fired me with no warning. Without even a conversation about it. My care designer didn't even contact me to explain why. Absolutely heartless...and all right after one of my clients husbands died and she was attached to me and this is the last thing she needed, losing me as well. I appreciated the hours and then trying to pair clients personalities to the care aides. But after this misinformation being told I can communicate and talk about" anything "and then being fired for it??? I'm just stunned. And highly disappointed. They protect their company above anything else. Nothing was dealt with properly when I had questions, the care designer previously would tell me one thing, and the other staff would contadict it. Clients care plans needed things added and removed, wasn't done. Suggestions id make to make the clients lives easier, no,"cant be done" so many loose ends. Leaving us confused. I also relayed that certain care aides needed clarity and was told not to discuss other staff. It was so strange how certain things were hushed when all I was trying to do was make sure we were all on the same page, we weren't. I just had my clients best care in mind. I was treated unfairly. I was not told why I was terminated. I will never recommend nurse next door to anyone and I really liked my clients and I wish more care aides were as full of love and heart like I was. Many of their aides are there to do bare minimum and leave. Many eat lunch alone in clients home and don't sit with the client. Texting on their phones. Falling asleep on the sofa, leaving early mid shift and coming back later. letting the client walk to their barn by themselves and falling in a stall between horses, while the aide sits in the house. So many stories I was told about, by clients or their family. Care Aide stated they washed the clients floor when they didn't even touch it according to client and family member. When I brought it up to my care designer .they stated "we will deal with it and maybe family was wrong. I said I know it wasn't washed because I washed it 3x to get the water to run clear! I was told" don't gossip about what other aides do or don't do", when I called the gossip being honest and calling out lies. That same care aide that let a client fall in their barn and didn't wash the clients floor and writing in the notes that she did, she still had a job after puting a client's life at risk?...explain that to me.. So much favoritism. The Aide that allowed my client to fall in his barn, he had balance issues and should never have been allowed to walk alone that far. Yet I, who cared for my clients before my own needs, got fired. That's where I went wrong, you have to get " in there" in order to have serious wrongs you've done "overlooked". I was actually over qualified with my certificates and years of experience. But I stayed, because I loved my clients.

Photos
Nurse Next Door Home Care Services - I'm 27 permanently disfigured. can't wear normal shoes cause my foot is massive. I'm permanently disabled.

I'm 27 permanently disfigured. can't wear normal shoes cause my foot is massive. I'm permanently disabled.

Nurse Next Door Home Care Services - Thanks nurse next door i hope you folks burn in hell

Thanks nurse next door i hope you folks burn in hell

Nurse Next Door Home Care Services

See all

Right at Home Canada

Right at Home Canada

3.0(2 reviews)
2.9 kmSouth Granville, Fairview Slopes

I too had a similar meeting; Absolutely, amazingly, horrible meeting. Alexis asked for a meeting…read morewith our company to work together. She arrived with her boss "Bill" and he promptly took over the entire meeting. I was appalled at the complete lack of knowledge that this supposed "owner" had. When Alexis tried to direct the conversation back on track, Bill continued to ramble on and on about nothing relevant. Our organization accepted this meeting as we found Alexis to be very knowledgeable as well as genuine. I too felt sorry for Alexis as Bill completely undermined her integrity and knowledge and treated her as a minion as opposed to an esteem colleague that he should have been grateful for. I wasn't even going to write this review until I read the other one by 'Financial Freedom' and also after investigating this company further; only to discover that Bill is merely a Franchise owner. It appears that "Right at Home" will hand out franchises to any Tom Dick and Bill who calls them. The head office should do their due diligence to prevent their name from clearly being tarnished by franchise owners such as Bill. I too would give this review 0 stars if I could however kudos to Alexis for her obvious experience and knowledge in home care delivery, and kudos for her putting up with a boss like Bill - Alexis deserves 5 stars.

Right at Home is an excellent home care company for anyone that would like someone like a family…read moremember to assist them at a time they are unable to help themselves. Bill himself helped with some of the care arrangement and his team seem willing to do whatever is needed. I appreciated that very much. There was never any hesitation with anything I asked. The feeling I get is that they have a holistic point of view when caring for me that's proactive and sincere. James

Coastal Sleep Homecare Services - Paul Sweeney - Coastal Sleep - this guy has made my life so much better!

Coastal Sleep Homecare Services

4.4(16 reviews)
3.3 kmFairview Slopes

Neat clinic specialices in breathing problem...bus accessible location is nice…read more Best bet to come here is by transit...there is underground parking and hello!! It is $6 per hour entrance is by the rear,the other one is metered street parking and its another rip-off...bus or train the best.... Very friendly people and professional sleep specialist whose not only after selling the products but for clients well being.they thouroughly explain results and use of products,they also deal straight to your insurance company for quotations. One good thing they have this 1 month free trial of products... no pressure, no obligation.. I highly recommend this clinic to all clients who need help,who has problem with their sleep,apnea etc Thumbs up...keep up the good work

As of lately, I've gone to a bunch of medical tests, and after awhile, I was eventually recommended…read moreto come here. The staffs I've met so far had been professional and very helpful with my needs. After a few tastings, it turns out that I have a severe sleep apnea and is required to sleep with a CPAP machine, and recently after doing a sleep study at UBC hospital, this clinic had set up to a separate oxygen machine to the CPAP machine. At first, it was kind of alarming, but shortly after using it, the was actually really easy to use, seeing as the devices are very non evasive. The result so far is that I do actually feel a bit better physically, and my pulse/heart rate and blood pressure seems to be improving since I started using these machines back in the middle or end of April. I'm still going to be meeting with them for a while, but so far tho, I've been happy with the current results.

Photos
Coastal Sleep Homecare Services
Coastal Sleep Homecare Services
Coastal Sleep Homecare Services

See all

Big Hearts Homecare - homehealthcare - Updated July 2026

Loading...
Loading...
Loading...