Fast friendly and efficient. Cost effective. Would absolutely use again…read more Came on a Saturday to install. Really first class folks

I want to thank Palmer Heating and Air.. I watch several houses on Tim's Ford.. I call one and I…read moredid not get back to me so I called Palmer's heating and cooling they said they'd meet me at 2:00 at this house and they was there they on time and fix the problem and I was very nice I recommend them highly..

Today is December 14th, 2025. On December 1st, Roscoe Brown came out and replaced a part on our…read moreHVAC that was broken to fix our furnace. Our furnace stopped working yesterday. Today is the coldest day of the year. Despite saying that they are open 24/7 for emergencies, I have been trying to get in touch with them since 8AM. Here is what has happened: 1. The Tullahoma number hangs up on you as soon as it gets through the "Your call might be recorded" message. 2. The main number for the Murfreesboro office doesn't have anyone answering the phone 3. The online chat to get in touch with someone has no agents manning it and all of the chats end with no response 4. Their physical office, despite saying they are open 7:30AM to 4:30PM on Sundays, is closed and locked and no one is there. Do not depend on Roscoe Brown because their "repairs" last barely two week and then they will NOT respond to you in an emergency. Use literally ANYONE else.

I'm stuck between a rock and a hard place. My unit was serviced because it wasn't cooling properly…read more Tech came out and put in 3 pounds of Freon because it was low. Total cost $372. Suggested I have a test done where dye is injected to see where the leak was. Cost $150... suggested to wait a while for the dye to circulate. About 30 days later I contacted them stating that the unit was continuously running and not shutting off. Tech came out and diagnosed the evaporator coil was bad but under warranty. The cost of labor is $1.050 to replace a part under warranty. How does this make sense. Help me understand this.

We have had Stroop's come out to fix our walk-in coolers and freezers in the last few months and we…read morehave been blown away with all aspects of the service. They are professional, timely, and they produce results. You don't typically get all three these days and they are the whole package. They also follow up to make sure the work they did was complete. Thank you and keep up the good work!!

I have been using Stroop's for many years in both residential and commercial settings, and they are…read morethe best in the business in terms of response time, technical expertise and professionalism. it is extremely comforting to know that if your HVAC goes down, that once you place that call it won't be down long. Terry and his family are a credit to the industry and the brands they represent.

He was the only HVAC company that I could find in Fayetteville willing to look at my pool heat…read morepump. I had contacted him about the pool heat pump and the next day my house AC quit working. Called him on a Saturday afternoon and he had both units working perfectly by Saturday evening at a reasonable price. Very happy with the service. Will definitely be using him again and will recommend to all my friends and family. Thanks so much!

From the owner: Heating and Air Conditioning Repair and replacement Services, a Frigidaire HVAC and Daikin Ductless…read moredealer

REAGAN!! 10/10 give…read morethat man a raise! FANTASTIC customer service!! Didn't have time for my HVAC shenanigans, but made time! appreciate it so much! -Wiseman Road.

Freddy and his team are true professionals. Give him a call today, I highly recommend palmer…read moreheating and cooling!

I have done business with this family many many years and family is who they are. These are good…read moreChristian men that are as good as their word. You can count on their honesty, integrity and their ability to do what they tell you. I have owned my own businesses for over 30 years and finding honesty and integrity these days is almost nonexistent. Also if you have have a problem after the fact and it does happen they will be glad to take care of it. Randall Piper

They came out the same day to service our unit. We called at the last minute. They fit us in and…read morethe last minute and were here quickly. The did a great job! Highly recommended!

I had an awesome experience with T&T Appliance! They were prompt in getting back with me…read more(especially late on a Friday night), and they had someone out that same weekend! Extremely fair pricing, and very easy to work with. The gentleman who did the replacement was actually early to the job, had the old one uninstalled, loaded for haul away, and the new one installed in only a couple of hours. Highly recommend!

Friendly, great attention to detail and figured out my ice maker problem! Would definitely use…read moreagain.

Mark made it out to fix my washer when everybody else said it would be a 2-3 day wait. He was very…read morethorough and double checked everything as he went. A few short minutes later, I was good to go! Prices are very fair for the work involved. We will be calling him again!