Made an appointment online for my granddaughter to be seen. The woman at the front desk was nice…read moreand acknowledged us as soon as we came in and kept us informed with updates. The person who took us back to our room was very nice and patient with my granddaughter. The PA was also very patient with my granddaughter and was very thorough! Highly recommend this facility and the staff working there tonight.

I didn't want to be one of those people who rushes off to the emergency room with a sniffle or with…read morefood poisoning, so I headed to the urgent care with my urgent health issue. I arrived just after 7pm and was told, "Oh, we don't take walkins after 7. Would you like to make an appointment for tomorrow?" I'm limping, I'm in obvious pain. So no, I would not like to come back tomorrow. Either you're open until 8 or you're not. I requested another Lyft ride and went to the emergency room. And yes, I'm fine now. [Review 18423 overall - 3333 in North Carolina - 1945 of 2022.]

I'd never been to this emergency room. I probably would never have gone there if my wife hadn't…read morefallen off a ladder at work and landed on her head and back. Fortunately for her it was right across the street. I got the call at work and headed over. First of all it is a very clean building. There is a plethora of signage due to Covid and it all clearly spells out what you can and can't do. I entered the building and was approached by an employee. She asked me who I was here to see. I told her and she gave me a sticker for my shirt, a colored wristband and a paper mask. They told me where to go and I found my wife talking with a nurse in her room. I think I was there for a couple hours. Everyone was friendly and polite. The tests that were ordered didn't take very long and the physician's assistant was very patient answering my wife's questions. All in all it was a pleasant experience.

If you're a women and you go here for gynecology care.. DON'T. I had a Leep performed here which…read moreturned into a nightmare.. they don't know what they're doing. Got told a had cancer in my cervix and had a leep done with NO numbing at all hardly and they got the instrument stuck inside me.. it was a mess. The doctor also would t give me a straight answer if I was going to be okay or not or need any additional testing. I would recommend MUSC locations especially in Lancaster, South Carolina and see Dr.Gregory Atwood Miller he's the best I've come across and he explains everything you need to know.

I've been getting two allergy shots a month for the last 36 years. Currently (last 2-3 years) my…read moreprovider has been Dr. Olivia Francis at the Pineville Allergy, Asthma & Immunlogy clinic. She's a real All-Star, fully invested and loves helping people. My latest trip for my Injections was (28 May) last week when my shots were administered by (RN) Denise Casey. I had never seen her before but what a delightful surprise!! She not only gave me two perfectly painless injections she was kind, efficient and very professional. She was also a real joy to talk to/with. On a scale of 1-10, I grade Denise as solid 12+. Hope I see her next appt in 3 weeks. Robert Ray

When they filmed the dark knight I wish the joker blew up this hospital instead. Probably be best…read morefor everyone. No, but seriously, Genuinely the worst emergency room visit I could've ever asked for. Utterly incompetent, ignorant unprofessional unorganized inconsiderate. Truly. I already hate the medical system, and hospitals as it is but these people take it to a new level. Not everyone, there are good people here of course, some good nurses, Chloe is one of them, but this visit I had with my mom, where we got there and it was barely full, then it filled up all the way after us, and somehow we are the VERY LAST people to be called after every single other person there. she was having a diverticulitis flare up so bad she was crying, she's a women who's been 4 child births and one no drugs or anything, she said that pain is the worst pain she's ever had, these people kept walking in to try and wake up a strung out crackhead self wrapped in a cocoon of blankets and hoodies fully sleeping and not giving a fuck, definitely not dying or ODing cause she was telling them to F off basically, but yet they kept bothering her as if there was no one better to take in cough cough MY MOM RIGHT NEXT TO YOU CRYING FROM PAIN YOU FUCKING RETARDS. I asked the nurse right then if she could help us instead of her, she said what's her name, I told her, she immediately turned around never to be seen again........ I go up ask the front receptionist why she's been in here for so long when we got here way before everyone else that's been called, none of which looked to be in dyer condition while my mom clearly was, She said "sir they call them based on the symptoms, we had a girl who was suicidal etc" huhhhhhhhh?!???! So being sad is worse than being in so much pain that my own mother is crying asking me to just shoot her , suicidal from your intestines feeling like they're bursting is less urgent than being depressed...... I hate hospitals as it is, nothing but a scam for the most part, seriously. If you disagree wait till you have enough experiences with them, and somehow don't ever get truly better by doing what they say. They're trained to keep you on prescriptions and not trained on how to heal you from the root causes. And to take all your money in the process. They sure are good at emergency surgeries though, keep their cash cows alive just enough to keep milking. These doctors are so egotistical in their prestige, they feel so smart and proud of the hard work they put in to get where they are, that they became completely blind to all of these things, and to just how indoctrinated they are by the powers that be that control exactly what they are taught to believe from the start.

Atrium Health Charlotte Medical Clinic has the best group of doctors and nurses. Everyone is…read moreprofessional and friendly. Dr Albert Hudson is my primary care physician. I have been going to this practice for 35 years... Yikes! I would not go anywhere else. I trust Dr Hudson with my life. He is very honest, knowledgeable, and always has a positive attitude. He can make your bad day a great day after your visit. I make my appointments on line which is great. All my rtest results are at my fingertips through their hub. I recommend this practice for all your medical needs or if you just need a physical.

I had an appointment to check on a mole with my dermatologist and enjoyed my office visit…read more Scheduling was easy, the staff was very friendly, the office is clean, and Dr. Dunn is amazing. He is very friendly, listens to concerns and explained everything and answered all my questions. I have seen him for years, and will continue to visit him to manage and monitor my skin!

Since my cancer diagnosis in Oct 2025, I've had to frequent this facility at least a dozen times…read more While the clinicians are excellent - I do have issue with the facilities - namely Valet Parking, actually the absence of. In My Atrium app for each appointment at this facility there is a reminder that valet parking is offered at this location. The dozen times I've been there - they are always closed and you are forced to parking in the blue parking deck which isn't a bad walk when the weather is nice but when it's raining or 28° outside that's another story. I'd like to suggest they remove the mentioning of valet parking since they are not really offering it. Don't set the expectation then not deliver on the service.

Seems like déjà vu at this hospital as four years ago my ninety one year old dad had a stroke and…read morewas treated at this hospital and now my ninety one year old mother is taken their by ambulance to also be treAted from a stroke. Although my dad didn't survive from his illness the doctors, nurses and staff were excellent and did best they could for him. Moving four years forward the medical industry has seen many changes and these hospitals have seen an exception. Although I'm sure that doctors and nurses do the best they can, I do notice them working under that much more pressure and during several circumstances my sister had to talk to nurses about which medication had to be administered and which one's shouldn't. It seems there was a confusion on this matter on how notes were written down. Facilities are very clean, well maintained and staff was knowledgable and friendly. There is ample parking for visitors with free parking if you get your ticket validated at reception area. There are various restaurants in hospital for staff and visitors, but my favorite was cafeteria on third floor which had good food at a decent price and was very delicious. Overall my both experience at these facilities was good and treatment to patients is handled with loving care and although we live in an era where people have lost faith in medical field due to COVID pandemic and many mistakes you can look forward to getting proper profesional care at these facilities.

I just found out that atrium health instructed all of their employees that if ice comes for a…read morepatient the employee should just stand back. That's not very good patient care it seems to me. I'm very fortunate. I don't have to use atrium health.

The quality of care was easily the worst of any hospital ive been to between here and Chicago in…read moreall 50 of my years. This experience was necessary because of an i jury i sustained that a corporation agreed to settle with me. Of the 4 hospitals involved, Atrium is the only one who flat out refused to generate a bill. This is not even money that goes to me. It was to go to them. They waived any chance they had to show any owed amount and preferred to simply wait until "they feel like it". At that time they feel that they shoukd be entirled to then harass me to collect. Atrium has another thing coming after they finally do generate the bill and this claim has ling been settled. FAAFO atrium ;)

We took our 9 month old in to find out she has RSV and we were cared for above expectations. Nurse…read moreSarah truly helped my mama heart and eased my mind. Couldn't recommended her more!

If I could give this place 0 stars I would, I am extremely disappointed with the wait time and…read moreoverall efficiency of this urgent care. I checked in at 9:20 AM, and I am still sitting here waiting to be called. When I arrived, there were approximately six people ahead of me. At this point, there is only one person ahead of me, yet I am still waiting an unreasonable amount of time to be seen. Based on how slowly the line is moving, it appears that patients are spending approximately 40-50 minutes with the doctor each, which is extremely frustrating for an urgent care facility. I understand that some patients may require more time and that emergencies can happen, but there should still be better communication and organization when patients are left waiting this long. If I had known I would be waiting this long just to be seen, I would have gone somewhere else. People come to urgent care because they are already sick, uncomfortable, or in need of medical attention--not to spend hours sitting in a waiting room with little indication of when they will actually be seen. The wait time and lack of efficiency seriously need to be addressed.

Bad area, the bathroom door hit the toilet and you couldn't even enter the bathroom without going…read moreto the wall closing the door and then being able to use the toilet or the shower when asked at the desk if all the rooms were like that they said yes I cannot believe that. No bugs in the bed and the TV worked fine but there were bugs in the bathroom. When I booked the room I mentioned too the person that I was traveling alone and asked if it were a safe area of course they did not know I did mention that I travel with a walker so I would need either first floor or close to the elevator it was close to the elevator but it was very difficult with the bathroom door hitting the toilet.

I had to spend the night here due to my flight being delayed until morning. I kept calling the…read moreshuttle service and no one picked up. This was about 1 a.m. I went ahead and took a $20 Lyft ride from the airport since I was running low on time. I needed a place to freshen up and get in 3-4 hour of sleep and this hotel did the trick. Great customer service! The place is a bit outdated but I can see the effort that they are putting into to update it. The room was spacious and looks like it was recently renovated. I did wake up with bed bug bites. I prefer not to show any photos. I was able to catch 6 a.m. shuttle back to the airport in the morning. I wouldn't stay here again unless it was a accomedeonation for a delayed flight.

I got stuck in the elevator (7/09/24) I don't know what I would have done if Daryell (the night…read moremaintenance) didn't try his absolute best to get me and another lady out. He's a gem. Thanks for getting me out, legit one of the most terrifying experiences.

NO SHUTTLE SERVICE BEFORE 6AM!?!? Tired and old. Needs an update ASAP. Rooms are dark and dingy…read morelooking. Entrance, lobby and restaurant are all fresh and beautiful. Now time to redo the rooms. Bed was incredibly tired and I comfortable. The rug is an absolute tripping hazard being bunched up in multiple areas. I Was here just for one night so I can't complain too much. Plus the rate was discontinued. You can do better than this location.