Big R - the R stands for Ranch - is a branding that covers 70 or so independently owned stores nationwide. I love Big R stores anywhere and in particular this one in Burns where I stop in half a dozen times a year to stretch my legs, use the loo and buy this or that in the store that I inevitably discover to be just what I was looking for and didn't know I needed. And while I'm not a nostalgic person, in general I think things are never as rosy-simple as they are remembered to be and the best days for everything are seen through the front window not the rear view mirror, I do wax a bit sweet-nostaglic every time I'm in a Big R and this one in particular for the "howdy neighbor" kind of friendly service provided by everyone working there in their Big R red vests. Whether you're looking for ranch supplies, gardening tools, fishing gear or bait - in the help yourself fridge in the store, winter duds (and what a GREAT buy is to be had on children's warm coats in off season if you time it right), summer frocks, flannel shirts, dog food and toys, horse gear, hunting gear, beekeeping supplies, BBQs, kitchen tools and cookware, house tending supplies, automotive stuff, landscape gear like sprinkler parts, kids toys, Carhartt work clothes, military caps for each service branch and...well, the list is nearly endless for what you can find. Including some candy or crunchy snacks for the road along with a bottle of water or soda - if you must but "that stuff'll kill ya" as my grandfather used to say. Every time I leave this store my heart aches a little to think how not just these stores but small farming and agricultural communities are fading away. But while I'm in it, I just immerse myself to enjoy the moment as in even the tunes on the sound system as I sing (quietly) along to all of them - "Soldier Boy", "Nights in White Satin", Herman's Hermits "Can't you hear my heartbeat" - and ponder how it is some memories fade but music lyrics are with us always once imprinted. And this is the kind of store where people strike up conversations with each other. As in the couple who paused while I was taking the photo of the "Bait help yourself' sign on the front of the fridge. Turned out she is from Brooklyn originally - as my hubby - and wanted to know what would happen if she opened the fridge. So she did. This was her and her companion's - he from Portland like me - first visit into a Big R they said and they loved it. It has almost anything you could possibly think of to buy she said, and such friendly people too. Exactly right. Thank you Big R. read more

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I had a terrible experience in this store. I bought a dryer vent attachment that I did not use, still in new condition. When I tried to return it, the lady informed me that I was 1 day late on their 30 day return policy. Not to mention Big R price gauges their customers, because there is a lack of supply in Harney County. I will take my money elsewhere, you have lost my business! read more

I went into Rs earlier in the day around 215pm. I was wearing a back pack as i always do, as a matter of fact i put my bought items into my back pack in front of the checkout lady. I then returned at 235pm cause i forgot something. I greeted the same lady who had originally checked me out before "im back!" Now I come in here usually 3-4 times a week and have spent around 2-3k at this store since we have been in burns. I always have my back pack on cause i like to ride my bike, which has my money and my concealed carry which im legally allowed to carry in your state as a retired LEO. For some reason the counter lady got an ugly look on her face as I greeted her and demand I take my back pack off and leave it with her(after she had no problem with it earlier and every other day im in there). I told her im grabbing one thing and leaving and I would not be giving them my pack. I then showed her my badge placement in my wallet hinting to her that I had a good reason not to leave my back pack with her. That would have been negligent of me to leave a loaded gun with a stranger who for all i know may actually have a crininal record. I then ignored her and walked away to the anti freeze bottles I could see from the counter. I was then chased down by some other lady who hinted that its because i look like different( perhaps its my giant septum ring and my punk band jacket?) I was so agitated by this ridiculousness of being harassed over a back pack and treated like some theif that I was shaking. As I was standing there making sure I was getting the right thing i needed, another dude walks by. Also wearing a back pack. Now as someone who has seen the worst of people who are given the smallest bit of power and taking it to the extreme and abusing this power, I knew this was exactly the same thing from these two ladies. They were given miniscule amount of power and decided to abused it on someone who didnt look like your typical burns cowboy/redneck. As someone who has served his country in many ways I felt humiliated. Especially looking around seeing other big purses other back packs etc. I was definitely targeted because I look different, thats my take on this. Ive since looked online about corporates rules on back packs and cant find anything that says I cant. Is this one of those rules we just make up on the fly when someone looks like a possible criminal? Your job is to take my money and check me out. Not police me over petty insignificant stuff. If I steal then you call the real police. But do not harass me when you know very well other people have exactly what I have and are not being bothered. If your store truly is that petty to have a no back pack rule then it needs posted and to be applied to all who enter equally not just the young punk looking guy with a large septum ring. read more

All the Big R's I have ever shopped seem to have quite a huge selection of merchandise. This one was no different. I have shopped here for work clothing as they carry the Carhartt line of clothes. Big R tends to carry alot of things you might be looking for from Sporting Goods to Automotive in a small town setting. read more

Big R - Hardware Stores Near Me - Burns, Oregon

This place is like walmart, Home Depot & Harbor Tool Freight had a 3some and this is there love child. Its considered a ranchers store, This place has a little of everything such as clothes and winter gear, Home goods, Tools, Electronics, feed and a LOT more! I love it here and the helpers are very pleasant and helpful! read more

They pretty much have every non-food item you could possibly need there. We had an ahem, incident, with our camping stove and they had several to choose from, and the prices were fair. Bonus: if you want some of those lady-jeans with butt-bling, i.e. studs and sparkles on the back pockets, they have those too. A selection, even. And cell phones. Maybe even tractors. Definitely tvs. read more

I love the store they have a large array of different items. I found some really cute jeans in there for twenty bucks. They have purses wallets jewelry.The great thing is they have a large selection of things for your house , home your animals it is a true one place stop shop. This is a definite stop if you're in the area . I also love the large selection of old-fashioned candies that is hard to find. read more

Bought a portable DVD player for $90 here (using a credit card) while traveling. Used it once and found it to be horribly unsatisfactory. By this time I had left the area so I called the store two days after purchase date, talked with the assistant manager, Mr. Mark Sullivan, who told me that I could send the DVD player back and they would do whatever was necessary to make me happy. Sent the DVD player, all packaging, a copy of the receipt, and an explanatory letter back via USPS Priority Mail (cost me $12). Today, three weeks after they received the DVD player back (per USPS tracking), I checked my credit card account and found that I hadn't been credited. Additionally, the Burns Big R store has not made any attempt to contact me in the interim. Called the store and talked to Mr. Sullivan who told me that they received the player and found that it worked so they weren't going to credit me. When I explained to him that I never told him it didn't work, I had told him it sucked (45 minute battery life, terrible picture quality, volume so low you couldn't hear it more than 18 inches away, and an internal spinning noise that drowned out what little volume you could hear), he basically told me "tough, talk to my manager". Then he hung up. Haven't been able to contact the store manager yet as he is not currently in the store. So, I'm out $102 for a crappy DVD player that I no longer have in my possession and Big R has probably placed same back on the shelf to sell to some other hapless customer. I plan to challenge the purchase with my credit card company and, needless to say, I'll never shop in the Burns Big R again. Contrast Big R's return policy with somebody like Costco. read more