Invited one of my clients to lunch at the candle bar and stayed for a few minutes to do some…read moreshopping in HHC, I found some really cute little things for some friends and they had a cute outfit that I was interested in. I didn't have time to try it on, and I ask the lady that was helping me if I got it home and it didn't fit correctly if I could return it. She replied yes. As we were checking out, I was reading the bottom of my receipt, it said that returns were for store credit only. I was still standing at the checkout and I said well I will do not want to buy that outfit and then some really rude, snotty gentlemen came up and said well you've already bought it, and you can't return it. I had not even left the checkout counter, much less the store. I told the rude man that the clerk had told me I could return it and he's replied that is not our policy at all You can only exchange it for store credit, we won't return anything for you. So I was lied to and forced to buy a $140 outfit that I don't even know will fit. Believe me I will never bring clients in there or by anything from that store ever again!!!!

Very unique and inventive with their design. There products are one of a kind sometimes and on a…read morehigher end, quality wise. Absolutely love everything I buy here. The owners have amazing vision and are so helpful.

They have hood deals on used tools, and very helpful staff. Great for when you need a tool to…read morecomplete a job but can't justify buying new.

If you are anything like me, you enjoy do-it-yourself projects and would rather try to fix…read moresomething yourself then call others to do it. In my case, I don't necessarily do this to save money, but because I like a challenge. This challenge sends me to ReTool frequently. ReTool is a small store that sells (mostly) used tools of all types and varieties. They offer hand tools, machining tools, power tools, yard tools, and a selection of things you may have to ask what they are used for. You can buy a single screwdriver for $ .29 or a massive laser survey machine for $549. Part of the fun of going to ReTool is that the inventory is constantly changing so you'll never know exactly what treasure you can find. I became a loyal customer a few years back when working on redoing my kitchen. I needed an air compressor to install some crown molding and found a good one at ReTool. The very helpful gentleman behind the counter (I assume he's the owner because I always see him there but don't know for sure) asked what projects I was going to use it for. After telling him, he said 'well I'd suggest going to Home Depot on aisle (something), right now they are running a sale on this particular air compressor and it comes with a few nail guns as well.' I thanked him for the suggestion and went to check it out. He was spot on, the price was what he said and the item was exactly as he described it to be. He saved me a good amount of money just because he happen to know of a random sale at Home Depot. Because he was helpful and sincere, I am a loyal customer and always check ReTool first when needing a new/replacement tool. The selection here is so diverse that I can guarantee you'll find something that you either need, always wanted, or something so foreign to you that you must buy it solely so you can say you have your own 'Glockenspiel tuner thingy'.

Definitely recommended business I called powerfull 21 the…read morearrive on time Ramon ask me what I want to do. I explained them I want to divide my room with drywall so it can be two rooms. He give me a reasonable price and the next day he start working on the project took him two days to finish I was so happy with the finishing very professional a lot of experience he know what he's doing highly recommended after he look also on the clog I had in my toilet and I fix it did not charge me. Thank you very much wish you all the best and will call you in the future for any problem.

A company with excellent service. They came to me and hung…read morea TV in my living room and assembled a table and a closet for me.

BAM Constructuon was awesome to work with. I told them what I wanted and my budget, and they made…read moreit happen without any issues. Super professional, easy to talk to, and they kept everything clean while were working. The quality of work turned out great- I'm really happy how it all came together. Dedinetly Recomend!!

Unfortunately, our experience with BAM Construction was extremely disappointing, and based on our…read moreexperience, we cannot recommend them. The biggest issue was communication and scheduling. Sherry repeatedly failed to properly read our messages and did not effectively communicate with us or the contractor about scheduling or what work needed to be done. In the middle of the project, we went several days without hearing anything, leaving us with an unusable kitchen and no clear timeline for completion or even confirmation that anyone was coming back. It took multiple messages, including demanding either a refund or completion that week, before we finally received a response. When they did return, we received only about 15 minutes' notice. What should have been a simple 3-4 day countertop and backsplash project turned into a two-week project, with much of that time spent with no one working and us unsure whether or when the project would be completed. We also caught the contractor providing inaccurate information on multiple occasions, which damaged our trust. More than $600 worth of materials we personally purchased were disposed of without our permission, and we had to track them down and attempt to recover them. After losing confidence in the contractor, we requested someone else be assigned. We then went two days without a response. The owner, Adam, repeatedly said he would call at specific times, but those calls did not happen. When we called, we were told to text instead and often received little or no response. Even after completion, cabinet doors the crew had removed were left off, and we had to ask them to reinstall them and put the dishwasher back. The crew also damaged our garbage disposal, requiring us to have an electrician come out and repair it. Our old countertops were also left in our dumpster, resulting in neighbor complaints and involvement from City of Lubbock Code Enforcement regarding proper disposal of the demolition materials. Overall, this project was far more stressful than it should have been due to poor communication, scheduling issues, repeated delays, inaccurate information, unauthorized disposal of our materials, incomplete work, and difficulty getting anyone to respond. For a straightforward kitchen remodel, we expected much better professionalism, communication, honesty, and follow-through. Unfortunately, we cannot recommend BAM Construction based on our experience.

The customer service is outstanding. Very patient, professional and friendly. The outfitted me with…read moreexactly what I needed.

Good service, very helpful. Had exactly what I needed, despite how rare I thought the part might be…read moreto find. Shop local!

This is my kind of store. It is a large toy store for older guys. Every time I go in there, I have…read moreto run around and look at everything. The prices are reasonable, the service is good, and the people are very helpful with your questions. So many tools and I don't have enough money to buy all of them. One of my favorite places to shop.

Great guys that provide a great service! They truly go above and beyond the call to make sure that…read moreevery customer is satisfied with the work they do. Always responsive to communication, whether through phone or email, and their prices are MORE than fair for the quality they provide. I would recommend them to any/all of my friends and family!

They were so helpful (& generous) with my son... helping him acquire and cut wood for a engineering…read moreclass project! So thankful for businesses with exemplary customer service!

I am a tolepainter. I cut my own wood on a bandsaw and sand it on a belt sander. I have been a…read morededicated buyer at Acacia since the '90's. I bought my wood at AH because they were very friendly, helpful, cut the wood to my desired length and planed it to my specs. For that kind of service, you would think they might have charged higher. I found their prices generous considering the extra service they provide. I also appreciated the fact that my meager little order, in comparison to providing their woods to huge companies, was viewed as important, precise and as the customer ordered. That is why I buy here.