Cannot reccomend this family run business enough. Bob is incredibly nice and helpful and very…read morereasonable with the pricing. Glad to have a jewelry and watch repair in the neighborhood I can trust!

Visited this jewelry shop when on a trip to Ft Lauderdale, outstanding customer service, price and…read morequality. Fantastic experience from start to finish. Truly professional, no pressure at all, just customer satisfaction at very reasonable prices.

I had read reviews so came here when I needed batteries replaced in 2 watches. I was happily…read moresurprised to find several employees helping customers, and in less than 2 minutes it was my turn. She inspected both watches and explained to me that waterproof isn't guaranteed after battery changes, which impressed me because not everyone will tell you that, even though that is always the case. She told me that it would be just a few minutes and gave me a vibration beeper while I waited. She needn't have, because I was not going anywhere. The store is full of BEAUTIFUL jewelry!! I was more than happy to browse, and honestly, the watches were done faster than I was. You can only give five stars here, but I'll give them 10 Friendly, competent clerks to help you Big, beautiful selection of timeless jewelry Gorgeous watches Appealing gifts Great prices Jewelry/watch repair Trustworthy (30+years serving us, excellent reviews) Treat your like family (you know, the good side!) Custom engravings I wish I would have found this place 30 years ago, but now we know because I'm sharing with you my friend. (I posted the same review on google, real customer here it just takes a minute to write a heartfelt experience!!

Staff is friendly and provides expertise on jewelry repair. The price for fixing a bracelet was…read morefair and the work was done well.

Went here two have two watch batteries replaced today. Service was very quick and price was good…read more Will use again!

I have used this kiosk at the Coral Springs Mall on several occasions for watch repairs- battery…read morereplacements and band repair. Thomas was professional and courteous. The prices are very reasonable and you can get the repairs done in a short amount of time. Highly recommend!

Excellent services for Rolex watches. They replaced the sapphire crystal of my wife's Rolex and it…read morelooks as new

They were great - kind , courteous and caring…read more Oh yea and quick with my repair - like 10 minutes !! My suggestion is to try them out the same way I was !!

Great experience, both gentleman who were helping me out were very kind, welcoming and…read moreprofessional... they fixed the band on my new Rolex and did implacable job...affordable prices too. Im so glad i found out about this place, its actually inside Presidente supermarket so i was bit confused about that... but had great experience and will definitely go back... i highly recommend

Super quick fix right on the spot. Super nice people. I definitely recommend this place. I had my…read morewatch battery changed. It was really affordable.

I was looking to purchase a lab diamond to replace the stone on my current ring. My specific cut…read moreand size would have to be ordered, but Miriam was very friendly and showed me all the lab diamonds they had in stock so I could envision the size and beauty of a lab diamond. I really appreciated that they took the time to understand exactly what I wanted and never tried to upsell me, whether that meant going bigger or adding a halo. They showed me a few options so I could visualize different looks (which was actually fun to try on), but when I said, "nah, not my style," they genuinely respected that and moved on. I left my ring there on Monday and was able to pick it up Wednesday, which I did not expect since my stone had to be ordered. The quality is stunning and the pricing was very very fair.

I was in Koosh again recently. I came in for a watch battery this time, as I have them do all my…read morerepairs there for watches, jewelry, etc. They were so gracious to me and replaced my battery on the spot.. This is where I go for all my jewelry needs. The finest watches and jewelry... and the store is looking fabulous.

Ben and his team are outstanding. They have a beautiful selection of jewelry and the customer…read moreservice they provide is top notch. The workmanship and quality never disappoints. We live in Connecticut, but would only buy jewelry from Plus Platinum. I would highly recommend them!

I brought my ring and its original pearl to this jeweler to have the pearl reattached. The pearl…read morewas not lost when I brought it in--it was in my possession and entrusted to them for repair. What makes this especially disappointing is that I had previously had this same ring repaired twice by a sister location of the company without any issues. On those occasions, the pearl only became loose after unusually rough activity, and I was always able to recover it. The age of the ring was never mentioned as a concern or potential issue during those repairs. Unfortunately, after this repair, the pearl was lost. This was also the first time I worked with a different location. Had the repair been properly completed, I believe the pearl should have remained securely attached. The pearl that was lost was not an inexpensive replacement pearl. It was a high-quality Tahitian pearl that I personally purchased in Tahiti approximately 26 years ago. It held tremendous sentimental value and remained in excellent condition, with no visible marks, indentations, or quality issues. Initially, I was told that the pearl would be replaced, which I appreciated. However, the replacement pearl I was ultimately offered was visibly lower quality, with noticeable marks and indentations, and did not come close to matching the appearance or quality of my original Tahitian pearl. Rather than being provided with a comparable replacement, I felt the focus became either accepting a poor-quality pearl or spending additional money to upgrade to a better one. I found this extremely frustrating because I was already dealing with the loss of my original pearl as a result of the repair. When I later expressed my concerns, I was told that the business does not replace pearls and that the age of my ring was the issue. I found that explanation difficult to accept. The pearl was not lost when I brought it in, and the ring's age had never been raised as a concern during prior repairs performed by the company's sister location. If the age of the ring was truly a concern, I would have expected that to be discussed before the repair was performed. I am deeply disappointed with both the quality of the repair and the way the situation was handled afterward. This ring has significant sentimental value, and I trusted this business with a piece that cannot simply be replaced. I expected accountability, professional workmanship, and a sincere effort to make things right. Unfortunately, that was not my experience. Based on what happened, I would strongly caution others against trusting this business with sentimental or irreplaceable jewelry. When an item carries both financial and emotional value, you need confidence that it will be handled with care and that the business will stand behind its work if something goes wrong. Unfortunately, I did not receive that level of service.

Alan Lash (954.270.3962) quoted us 40% less than others ($160 vs. $260) we found on yelp and as he…read moredid a great job we tipped him 25%. We were getting ready to put in new floors and I was carefully moving the Grandfather clock when one of the weights came apart and fell through the glass shelves! We quickly removed the pendulum and the other weights. Two months later floors were done, we had replaced the custom glass shelves, and wanted to get the clock working again. He came in, and went to work. He informed us that we have an "M11" movement for future reference and fixed the pendulum height adjuster, which had broken off. He was professional and personable, highly recommend him Greg A

I don't even know how I found this company, but the guy seemed reasonable when I called. He showed…read moreup on time, but acted like my run of the mill clock was the most complex thing he had ever seen. The actual work he did took him 20 minutes, but he expanded it to fill an hour, made excuses, and then some how broke what he had managed to do. When he asked me how much time I had (he had already doubled his price), I threw him out and called a more reputable company. I don't get it, but these guys exist and see you coming...and oh...it's not his fault and he will be happy to come back and fix it...