I love Big W. I like how it is conveniently placed above Woolworths. It has escalators and a lift if you have heavy bags. I wish they would make a security system so you could take their basket trolleys (which can't leave Big W) and supply you with regular trolleys to take down to Woolworths to shop there vice versa . I hate carrying bags. I had to buy a granny's trolley for this purpose.
I wish they had a underground carpark or something because how are you gonna take your purchases home? I either have to walk far to my car or catch a cab from the cab rank which is thankfully nearby. There are buses and trains but the who wants to wait at a bus stop with all their things? Also buses can be unreliable. The train station is about a ten minute walk up the hill so no go for me. If they had more parking areas and let you take the basket trolleys into the food court I would buy more and heavier things.
Unfortunately most things on the Big W website are unavailable to get delivered? Almost makes me wonder what's the point, except I suppose being able to see what they sell. Big store, lots of variety, good prices but not as dirt cheap as Kmart.
I would give 5 stars if they didn't always run out of basket trolleys at Big W and Woolworths! Woolworths have regular metal trolleys but usually run out too with the annoying insert coin security system. I don't know how your expected to use the trolley and then catch a cab. How are you going to return the trolly to bay to get your $1/$2 back?
Oh well. There are barely any lines at Big W unlike Woolworths and they have self service checkout there. Oh, and only spread over two levels, not three. read more