I recently took my favorite guitar, a Gibson SG, here for a setup. My band had an important show…read morecoming up, and my guitar was feeling out of whack. They set the guitar up for me just as I requested, and got it back to me the next day. It felt great. Just two days before the show, there was a huge heat wave, and my guitar started buzzing severely. I called up BL in a panic, and they said to bring it right in. They made the necessary adjustments at no charge, and the guitar felt great for our show. Great work!

I was in a crisis when my guitar was dropped and suffered a crack. After a recommendation to visit…read moreBrooklyn Lutherie was immediately pleases with their customer service. They inspected the guitar, told me exactly what needed to be done. There were no surprises or random charges. They completed it in just one day and were the sweetest humans. Kind, friendly people who care about what they do. If you have anything wrong with your guitar, I suggest you seek them out!

Turn around time was excellent, went in, had my Buescher TT alto checked and PR gave me a quote for…read morean overhaul.. I decided to get a patch job for the meantime, his service was excellent. One day to the next, the fastest turn around time I ever experienced. I asked him a few questions about gear and man... he is an encyclopedia! Gave me recommendations for some of my gear. Got my TT, plays beautifully! I can imagine what an overhaul would do to this thing.. WOW!

Excellent repair of my tenor sax. Perry was informative, friendly, and completed the work quickly…read more Very reasonable price.

One of the best luthiers I've ever worked with! Lukas is so patient, kind and really takes his time…read moretrying to understand what you're looking for and helps match you with the best instrument at the best price possible. He has a customer for life!

Good first and second cleaning, large apartment. Nicoleta was attentive, thorough, and efficient.read more

Yung Chin is the best in the business - period! I have been going to him for decades and he is…read morereally wonderful in all respects. Very highly recommended!

Yung Chin is not only a wonderful person and a pleasure to do business with, but, his expertise,…read moreand work as an Archetier is greatly appreciated by many. Very fast service and excellent rehairs. One of the only people I would trust to certify a bow.

I was recommended by my friend to check them out, and was absolutely overwhelmed by the thoughtful…read morecustomer service I've received via email and phone (I'm heading into the store tomorrow, otherwise I'd also comment on that as well!) - Claire and the team take so much time and are completely transparent about cost and what worked within my budget, and I was really taken aback by how thoughtful and caring they were, and affordable! I have no problem giving them my money, for the customer service alone, let alone for their services. Such a gem of a business, please support them!

I am a new violin student (adult). When I broke a string my teacher suggested I come here for a…read morereplacement. After purchasing the strings in-store, I emailed a couple of "rookie" questions and concerns. Claire replied right away, and was incredibly kind, professional, and thorough in her explanations. Even though the shop clearly caters to professional and more accomplished musicians, they showed me the same patience and respect. Also, the shop itself is so elegant, and like something from a bygone era. Seeing the heavy, polished wood cabinetry and rare instruments on display alone are worth the trip. I just noticed Kayla W.'s review, and I echo her: please support this very special business!

Geddy's a good dude and does a good job setting up guitars. Took two acoustics that needed its…read moreaction brought down. One of them had an impossibly high action and I wasn't sure he'd be able to shave the saddle down enough. But he did an excellent job on both and they play beautifully. They were intonated perfectly and without and fret buzz. Price was good--better than what a setup would have cost at Sweetwater, for example, and I liked the fact he's local and can do the setup once I receive the guitar since the shipment process itself can alter how a guitar is set up. Also, as a side note, he also makes candles on the side and will give you a sample.

Excellent service, pricing, and work! I got both an electric and an acoustic set up by Geddy and…read morestill love playing them several months later! I will definitely be going back.

Great staff, very nice selection of vintage gear, and meeting Tom was certainly a pleasure.read more

If you are looking for an acoustic guitar, especially a vintage Martin or Gibson, TR Crandall is…read morethe place for you. It is a guitar shop, in the business of selling guitars, but someone asks you what you are looking for, it's not a sales pitch. It's because he wants you to have a guitar that you will enjoy holding and enjoy playing. And you can try out as many guitars as you want for as long as you want to spend trying. And this spirit includes the other guitarists shopping there. They into talking about guitars, their own and yours, and guitar experiences.

they want $60 just to give you an estimate. I've never been to another shop that does that. it's…read moreso disrespectful to musicians. find some place that doesn't try to fleece you

Very grateful to Bela at Finlay + Gage for replacing a bridge on my daughter's violin same day so…read moreshe could take the stage at Carnegie Hall two days later! Hero