Responded immediately to my call. Came to take care of our issue within a few hours. Took care of…read moreour issue plus took care of other found bee nest areas at no extra charge. Explained everything in detail before proceeding. Well worth the cost. Very professional.

I called for a bee problem along with ant and spiders. They were there in less than 36 hours. The…read moreproblem was solved and guaranteed for 3 months. The cost was very reasonable for the problems that they solved. I would recommend them to anyone, they were there and explained everything that they were doing and answered any questions that I had. definitely a 10 out of ten.

I called another company in Erie about an issue that I thought I was having. The quote that they…read moregave me for the problem that I described sounded a little high, so I called General second. James answered the phone right away and asked me a couple of questions as to what I thought my problem was. He pointed me in another direction that was absolutely on point. I solved the problem myself based on his advice. General exterminating will be my FIRST call next time. Thank you!

Very unprofessional. What I was told was not received. Drenched my vegetable garden with…read morechemicals after being told they would be covered. When I expressed dissatisfaction, I was laughed at. Then came back days later to finish the job and clean up the huge mess they left, but my deck is still stained

Impossible to get hold of or straighten out billing issue. Automated system on one number listed…read morewith endless promotions. Wrong number listed in another

I have used Ehrlich for years and always pleased with their service and friendliness. Joe Rogan has…read morebeen servicing my house every year now and is GREAT!

I had my lawn serviced by perfalawn yesterday and they always do a fantastic job. I have had their…read moreservice for years and am completely satisfied with what they do. They always notify the day before when they will be out and go out of their way to do a great job.

I did call several times on this matter and no one ever called me back. As far as you saying you…read morecouldn't possibly have caused this? Yes in every damaged area were piles of pellets. Why would I accuse your company of this when I used you for many years. I think what happened was the machine was throwing too many pellets. I would never have cancelled your services if your company would have called me to come up with a solution. You guys took care of my yard for several years prior to this. As far as why did I wait so long to post pictures now, I deleted these pictures and they just happened to show up in my facebook post that were previously posted by me. So that's why I posted later. I actually sent several emails and pictures to your company with no response. I'm not a person to complain or am I vindictive. This definitely was caused by enormous amounts of pellets thrown in my yard. You could see large piles. I have no reason to post something that's not true. My yard was beautiful and this just doesn't happen for no reason! After months to repair this and having a new company, my yard is beautiful and well taken care of. You can say all you want that I never called your company is a lie. You can never get a person to speak to. I know 100% your company caused this. I use another company now and my yard is beautiful. The amount of pellets that were dumped killed my grass in all those areas! You can deny it all you want. I know why this happened. This was my whole yard on the south side of my house. Would use your company again! You don't know what happened for your company never responded to my calls or emails. Why wouldn't I have contacted your company? I did and I know that I did! I posted on yelp years ago and you all never commented until I just posted these pictures that had just popped up! No reason for me to have cancelled your services that I used for years!

I hired this company in September 2024 after a neighbor witnessed a funnel cloud of what we thought…read morewere bats descending into my chimney. Brian, the salesman of the company, quoted me what seemed an outlandish price, but assured me that the bulk of the payment went to the necessary cleaning & fumigating of the chimney after the (as it turned out) swallows were safely removed & then the chimney capped to prevent future invasions. For a significantly larger fee, they could also pest-proof my house. As I had only had the rare & occasional mouse in 25 years, I passed. Imagine my surprise to wake up to a baby possum in my bedroom that night! I called them back & agreed to possum removal & pest-proofing. My total payment was $3832.35. Brian, the tech employee came, put the escape hatch up to remove swallows & then examined my perimeter to see where a possum could've gotten in. He could not find any entry points, (He said I had to have left a door open, but I have an escape artist Husky who chases chickens so my doors are NEVER left open!) Nor could he find the possum hiding in my house. He came back & capped chimney a few days later. *My invoice claimed I was charged for possum removal . "I" borrowed live traps from neighbors & trapped & relocated 6 baby possums. I rented steam cleaners & cleaned under every piece of furnature in my house & emptied every shelf & nook for sterilizing & cleaning. Critter Control did not assist in any way. * I was charged over $1500 for pest proofing. I now have scurrying in my bedroom walls - but when I called and asked Critter Control to make things right (4 months later,) I was advised to purchase outdoor poison stations with $30/monthly refills. * Adding insult to injury, my fabulous, quiet efficient furnace, which kept my 3-story home toasty warm and my heating bills almost non-existent, was red-tagged & replaced by a furnace that is NOT heating my home well or affordably - because the CHIMNEY WAS NEVER CLEANED and blocked the furnace vent, destroying my furnace. The heating company removed at least 5 five gallon buckets of bird debris from the chimney. I am now out $8,832.35. and higher gas bills for the foreseable future. DO NOT CALL THIS COMPANY!!!

Hired this company and their tech Brian in September 2024 due to animal noises in the attic in a…read morelarge, newer construction home. Was presented with a comprehensive "remedy" plan to "seal" the entry points, remove the nuisance critters, apply deterrents, apply disinfectants, and place bait stations. This also required an ongoing monthly subscription with them to assure complete resolution of the problem and maintenance of the bait stations and spraying of the perimeter. None of the "remedies" they instituted provided any improvement or results. The bait stations were maintained, the spraying of the perimeter never occurred. The noises in the attic continued and the critters kept coming back in. Communicated to Brian on several occasions that the problem was not getting better. The response every time was that he would come out and "check it out." He would charge me every time he came out and his response every time was that I would need to "give it more time." Against my better judgement, I paid them several thousand dollars without any results - same problem still present. After 6 months, I confronted Brian about it. His response was that he could "do additional work" which would cost $11,000. At that point it became obvious that Brian and this company are in the greedy business of charging you insane prices without providing any results or standing by their work.

Super service! Called this morning about a skunk under our porch, he came out right away and…read moreremedied the situation. Offered tips avoid another skunk taking up residence. Service was very reasonable. Will recommend to everyone!

he kills all the animals he gets. domestic cats, dogs, raccoons. theres videos. many people are…read morecontacting the sheriff (he can be voted out). the mayor. peta. the news. he has a house. actions can be taken