I spent a humongous amount of time in the (huge) book section of FNAC during our last two visits to…read moreParis (in 12/04 & 5/10) and I'm sure I'll do the same thing the next time we visit Paris; their selection of photo/etc. books (my passion) is really terrific. I also visited two of FNAC's other bookstore locations in Paris, but nothing quite compares to the one at des Halles. The reason why I'm not giving five stars is because the employees were rather perfunctory. Still, I gladly spent a small fortune on books each time because of the great selection.

I sent several messages and an email to support regarding a problem I have. No one answered my…read moreemail even after a weeks and someone from facebook support arogantly told me that I would probably never get an answer. I don't speak French so I naturally wanted to solve this problem by email or text since I can translate things.. It's impossible to get an answer. They don't do anything to help you and their rules are ridiculous. I even bought an issurance for the concert ticket and they are not even willing to reply to me. I'll never buy anything there again.

From the owner: Chez L'Atelier du Smartphone, nous sommes bien plus qu'un simple service de réparation d'iPhone…read more Expertise Inégalée : Notre équipe de techniciens est composée d'experts chevronnés, spécialisés dans la réparation des iPhones. Nous maîtrisons les détails les plus fins de ces appareils emblématiques. Pièces de Qualité Supérieure : Nous utilisons uniquement des pièces de rechange de la plus haute qualité, garantissant ainsi que votre iPhone retrouve ses performances d'origine. Service Personnalisé : Chaque réparation est traitée de manière personnalisée, car nous comprenons que chaque cas est unique. Nous nous adaptons à vos besoins spécifiques. Réparations Rapides : Nous comprenons l'importance de votre iPhone dans votre vie quotidienne. C'est pourquoi nous nous efforçons de fournir des réparations rapides et efficaces pour minimiser les interruptions. Notre équipe amicale et compétente est là pour répondre à toutes vos questions et préoccupations. Écologie et Responsabilité : Nous sommes engagés dans la réduction de l'impact environnemental. En plus de réparer les iPhones, nous nous engageons à recycler de manière responsable les pièces usagées. Notre dévouement à la réparation d'iPhone est ce qui nous distingue. Découvrez la différence dès aujourd'hui en faisant confiance à nos spécialités pour votre iPhone, iPad, iPod, MacBook, aussi tout modèle Samsung, Huawei, Google Pixel et, Apple, OnePlus Xiaomi - Sony - LG - Motorola - Oppo et bien d'autres."

I came to this location on a slight emergency. They were incredibly helpful, and mindful about my…read morecircumstance. I noticed my phone battery had started expanding during my trip to Paris, I had a lot of images and texts from my late father on this phone - and explain that to the techs. They explained that the best they could do was send the phone away, Have the battery replaced, and get it back to me within a week time. Under normal circumstances, this would not have a problem, but I explained I was leaving in two days and I had important material on the phone that I was desperate to preserve. They explained that there was a possibility I could lose the texts and photos, and that the battery could possibly explode ruining the phone. My chances were 50-50. Ultimately after roughly an hour and a half wait I decided to take my phone and chance it making it through a flight home. They explained everything thoroughly, very well, and worked to help me find a solution. I would most definitely recommend this store to any tourists, Americans - English speakers, if you have any Apple needs while you're in the area.

The Apple Store was a Life Saver!…read more My phone started some massive update file for an app that came installed on my phone that I never use and frankly did not know existed. This caused my phone to lock up. Could not turn it off, close the the download, etc. I am traveling in Paris. Everything is on my phone. Was stranded. Could not get an Uber, make a call, turn the phone off -- even emergency did not work! Made it to the Apple Store at Marche Saint Germaine and they unlocked my phone -- Praise God!!! I am now deleting all the BS apps that came installed when I bought the phone. Note to Apple: Technology is only good when it works!

We arrived in Paris needing a couple of SIM cards for our phones. We were on the Orange network the…read morelast time we were here and decided to give SFR a try. The staff members were really friendly and went out of their way to get us what we needed. We were really impressed with the service and efficiency. On a side note, which has nothing to do with the store, the network for Orange is better than SFR, but if you must get SFR, please stop by this store.

Easy to use vending kiosk to get a 1 month prepaid SIM for my European trip. If you are a tourist,…read moremake sure to select the non automatic renewal option so it expires 30 days after activation. Your email updates and web interface will continue to state expiration by calendar month, but you can ignore that.

I got a SIM card for my phone in Paris, it offered the best price compared to Orange. There is…read morepeople to help you navigate the vending machine that is only French.

I needed some service work done on a macbook and didn't want to deal with the Louvre so I thought…read morethat I would check out the Opéra store. The building is magnificent, not the usual glass, white-walled Apple store, but a restoration of a beautiful old bank. Complete with spiral staircases, marble and tile floors, wrought-iron railings, and a huge skylight, the store itself is a work of art. The display space for iphones, ipads, and computers is big enough to be accessible even with the huge crowds this store can draw. I had made a Genius Bar reservation online so I didn't have to wait but I would not advise just showing up and hoping to be served as the store was packed on both visits. The Genius Bar tech was incredibly friendly and competent. The other techs that I saw were incredibly patient given the questions that people were asking them. The Macbook was under European consumer warranty even if no longer covered by Applecare but the tech said they could still provide the 400€ motherboard replacement for free (instead of having to pass through Darty where it was purchased). All said, another fantastic Apple support experience by a courteous, competent and efficient staff.

I left my computer in this place a month ago. I was in Paris on holiday. I told the business owner…read moreI needed to collect computer by leaving time otherwise better to fix at home. I turned up at the agreed time. The machine was is pieces on his desk. I had received no communication from him. I was offered no opportunity to have the machine sent to me at a later date so I had to COME BACK to Paris from London to collect it. I told him VERY clearly the dates. I was assured it will be ready. It was not. As I write this it seems unbelievable. I came back the FOLLOWING weekend and it still wasn't ready. I was in shock and didn't have anyone in France who could help me deal with it. I went back to England. The man assured me I would have my computer within 2 days by mail. Two weeks later I have no computer and no information from him about when it will arrive. For a while, he gave me dates. Now he has gone completely quiet. I have no idea what to do. I guess I have to go to the police. It's absurd. Good luck if you choose to go here and DEFINITELY DON'T GO IF YOU ARE A TOURIST. The man is not a bad person but he's not reliable.