Outstanding costumer service. I recommend this agency 100%. Not all insurance agents or agencies…read moreare the same and this agency make a difference. Massiel has always been there for my family trying to bring the best home insurance choice that covers our expectations, thank you so much.

Charlie's Agents are a great team! Masiel is awesome and ready to help. She is been helping me and…read moremy family for a couple of years. I can recommend her to anyone that needs help in getting insurance.

Awful greedy greedy company. They had my 85 year old mother carrying hundreds of thousands of…read moredollars of auto coverage for the past 15 years. She drives maybe 50 miles a week. She was a realtor and needed higher coverage a long long time ago. She was paying over $1,500.00 every 6 months. When she finally agreed at my begging to look elsewhere (85 year old mothers are set in there ways) she found perfectly good coverage for one third of the price. When she called to cancel they continued to try and tell her she should keep the coverage. What an absolute joke of a company. NEVER I REPEAT NEVER trust this company.

I feel very fortunate to have found this great insurance agency after going through and comparing…read moreseveral agencies. One company was very rude to me even that is located on Bush Blvd. I talked to Veronica who was very helpful and gave me a great quote. I will use them now and in the future for my insurance needs. I needed to change auto insurance by 12/16/23. So I was comparing a lot of agencies which can be very stressful and by luck I found this one. Don't hesitate to contact this agency you will be pleasantly surprised at their rates, efficiency and actually caring about you as a person.

Great People and quality customer service. We recommend talking to Daniel for all your insurance…read moreneeds.

Please take my advice and avoid this company. I purchased insurance here for my home and thankfully…read morenever needed them for a claim. I was typing out all the things that went wrong with them but it wouldn't fit. So shortly... Lack of customer care. Poor payment options. Never returned calls. Complete lack of knowledge of insurance options. Charged me for insurance I didn't want, need or ask for.

Ryan is the best in the business, and a great person to boot. Willing to sit down and listen to…read moreeverything about your business, find the correct insurance policies, and keep you covered at reasonable costs. Our commercial vehicle policy more than doubled this year, and Ryan worked through the policies to save us over $10,000 while maintaining $1mm coverage. Then, he saved us another $3,000 just by asking a few key questions. Reach out to Ryan for ALL of your insurance needs. He knows more about insurance than anyone could hope for, and even knows special policies that fit within your business needs. He asks the right questions to ensure you're properly and fully covered.

I have been in the construction business for over 3 decades. Without a doubt Condon-Meek has been…read morethe absolute best agency I have ever been with. They were recommended to me by Michelle Velez at Tampa Bay Accounting since she had such a great experience with other GC's and she was dead on! Missy always responds to my needs so quickly I email her back "what took you so long?". Anyway, price was the reason I left my last company, but their service is fantastic as well.

I was a customer of Condon-Meek since the mid 90's, and for most of that tine they were great. I…read morerecently missed the deadline to renew my insurance, this was my fault not their's. However, once we started to reup the insurance everything went down hill. My agent Addison is no longer an employee at this location, and boy do they miss her. She was fantastic and very proactive. I received a return call from Janean after leaving a couple of messages requesting electronic documents, I am legally blind. In fact, the wait for the docs were part of the reason we missed the deadline. It seemed all was going to work out when she left me a message that the docs had been emailed and ready for docusign. They never showed up. I left many messages over a couple of days asking her to resend them and leaving email addresses to make sure she had them correct. After I did not receive anything by phone or email, I tried calling a few more times. I finally chose a different prompt and Jeramiah answered the phone. He informed me that they were very busy due to the holiday weekend, which I understand. I mentioned to him I just needed to know if they can find coverage or if I need to look for a different agent. He then told me that if I do not hear from her by the end of the day, I should look for a new agency. I said really? I have been a customer of yours since around 1995, and he said Thank you have a nice day and hung up the phone on me. Needless to say I switched to a new agency that also saved me $500 for my homeowners from the quote Condon-Meek gave me. I do not know what has changed over there, but I have recommended many people to this group, and I will now do the opposite. Oh, and an entire week later I still have not received a call from anyone at Condon Meek Insurance. If a 0 was possible I would have given them a 0. If they treat their long term customers like this, how will they treat new ones.

My wife and I have been with Insurance Company of America for several years, and we've consistently…read morehad great experiences. Most recently, Desiree helped us navigate a complex and stressful insurance situation with patience and expertise. She made the process much easier to understand and found us excellent coverage at a great price. We really appreciate the support and highly recommend both Desiree and the team.

I am in agreement with Mr M who also understands the value of "Customer Service" a trait this…read morecompany lacks. This company sells insurance, collects their fee(s) and bails when the going gets tough as if they received nothing for doing something. I filed a BBB Complaint to which they did likewise, nothing. I get a threatening email from Mark Schultes saying "I'm sorry" it is about the policy he collected fees to bind and the emailed attachment was not even honest. Don't you think he had a duty to ensure what he was sending me was factually correct? Me too! Well it wasn't, and at the end of the day the threat was a cancellation of my FULLY PAID [on 07\05\23 $2,250.46] HO3 policy emailed to me on 7\25\23 by Mark Shultes of Complete Insurance of Whesley Chapel FL, stating I refused a "drive-by Inspection" [how can anyone refuse a drive by anything when drone photos already were a part of the original application process?] by "Direct Cancellation Notice on the Diary Date of 08\08\24". I absolutely did not refuse anything. Mr. Knumb Nuts of Complete(LY) Lacking Insurance apparently elected not to submit the four-point inspection report that clearly has Drone photos showing the home canNOT be seen from either of the two abutting streets. Yet he had the audacity to email me lies and then run and hide. So much so on 8\7\23 when I mailed a cancellation notice of that policy purchased through this "company" found on FMAP [Florida's Market Place Assistance Program] he once again did what you would aqnticipate he "uploaded the executed cancellation notice and said thank you if you have any problems contact that company and gave me the number to the company I already had". So I fill in the blanks that Mr M from Manhattan missed. Not only will they not provide you the information requested, no. They'll actually take affirmative actions to perpetrate and perpetuate a fraud. All the while making their measly few dollars. These people would sell themselves short and take you along with them for under twenty-five dollars. Mr M covers a very valid line of suspicion and intolerance based upon withheld facts and information necessary to an informed decision by consumers confronted by this surely suspect entity. I take it one step further to show you that they have not a single ounce of scruples or business sense let alone honor and integrity they simply are lacking in each and every area. Frankly I don't think they care because as WC Fields once said there is a sucker born every minute and they look to cash in every minute or as soon thereafter as is possible but yet not barely practical. BUYER BEWARE here!

We were with State Farm for over fifty years, but weren't satisfied with their customer service…read more We checked into Allstate and found that we saved substantially in our automobile insurance premiums. A lot has to do with your agent, too. We are very satisfied with our change to Allstate.

Great Service! After running around trying to find HO-6 Condo insurance quotes, I called Allstate…read moreand spoke with agent Scott MacCallum. He was knowledgeable, friendly, and presented me with very competitive quotes. He had all the paperwork in order in a very short period of time, and I was on my way. I have to mention that, prior to this, I had spoken with agents from 3 other companies that gave me inflated quotes (for the same coverage) and made the process seem very involved. Scott was very easy to work with. Highly recommend.