Can't work out what the previous review is all about. This is about the fourth time I have taken my…read morecar to Phil at Century. He is a very nice man and always does a superb job, quickly and at a very good price. I can't recommend him highly enough.

Omg just had a trauma with this place! Had a bit of a scrape with my car, so upon a recommendation…read morefrom a really nice man, I took it in to century auto refinishers last week for a quote. I met Phil the owner and he seemed really nice. I clearly pointed out that other than the main damage to the back corner where I had took the paint off, there were a few little bits which needed polishing on other areas a of the car; 3 marks in total which I had already been told by 4 other auto shops were tiny things which any place doing the large job would usually include in the service. He asked that I wash the car to ensure he could see the little extra bits and I said I would. I was happy with the quote and he agreed he could book me in on the Wednesday if I wanted a courtesy car. Then he changed it to Thursday. I hand washed my car to perfection for him in the freezing cold. I called up to double check everything was ok to go ahead and he told me that actually the courtesy car wasn't available as someone hasn't brought it back on time. I was fine with it even though it was a bit disappointing and he arranged to do it on the Friday; possibly with a courtesy car or possibly without and maybe a lift home and assurance that the car would be ready for me to take for the school run. I washed the car again fri morn but didn't hear from Phil. I called him on the afternoon and he apologized and said he had been busy and the courtesy car hadn't come back and he could do any day the following week. I asked for Monday, he said yes, I thought; Great! At last! Yey! So I took the car in this morning, everything seemed fine, I showed him the few bits to remind him and was about to leave when I remembered the scuff on the wing mirror. I went back in to the office to tell him and he got really shirty with me and started saying he hadn't quoted me for the wing mirror, mark on door and the minor scratch on the boot as well! I was so confused! He basically ended up refusing to do the job even though he's had me waiting on the bloody courtesy car for 6 days! I tried to remind him that he had asked me to wash the car for him so that he could see the little marks that would need polishing out to no avail. I even asked how much extra would it be for those bits n he was just like nah I'm just not doing it now, like I was a totally bad customer! I may seem upset in this review but I am honestly a nice person and not a nightmare customer at all. I left this place wondering what I had done that was so wrong. I was back to square one and feeing quite shook up; ending up in tears in the car park! I pulled myself together and took my car to another place that my friend had recommended. The guy at this place even did the tiny marks on the door and the wing mirror for nothing while he was quoting me for the main damage, so god knows why the other guy was making out like I was a cheeky cow, trying to get loads of free work out of him?? It was massively upsetting first thing on a morning! No idea what I did wrong! The only thing I can think of is he had a better job to offer that courtesy car to someone for and my job just wasn't bringing in enough money? Stupid. As I could have been a long term customer with two cars in our household and now I wouldn't touch him with a barge pole. I will certainly make sure that any of my friends and clients know not to either!

I'm not sure where to start with this review! It's sort of good AND bad!…read more Well, I'll start with the background. Some idiot bashed into the side of my car while I was shopping. I was only away for about 20 minutes but that was all it took! Of course, the kind person didn't bother to leave a note or anything, just drove off. Well, the damage was really bad, they must have hit the car with some force. There was no way I could afford to fix it myself so it was to become an insurance job. Just Car Clinic was the garage chosen by my insurance company. Things were a little confused but I'm not sure if that was down to the garage or the insurance company. I was told they would collect the car on a certain day. Sure enough, someone from the garage arrived as promised, but not to collect the car, just to do an estimate of the work required. He arranged for someone to collect the car a few days later. The good thing was that they came to collect it, and I was left with a courtesy car, so hardly any inconvenience for me. The bad thing was, when they collected the car, they told me it would take about a week. So maybe I'm a bit simple, but I thought that meant it would take about a week! In fact, when I rang up after a week I was told they hadn't even started the work, but it was in the queue! In the end it took two weeks, and when it came back they had missed a bit, and it had another little scratch that wasn't there when they had collected it from me! To their credit, the garage didn't grumble about this at all. They just arranged to collect the car again and put it right. In the end I was very happy with the work, but really wish they'd told me up front how long the job would take. If they'd told me two weeks that would have been fair enough, but to tell me one week meant I was disappointed when it took longer. Overall, though, a good job, and friendly staff.

Great service i highly reccomend. the staff were helpful from the off especially the two…read morereceptionists matt and jason who kept me up to date. The repairs to my car were fantastic and to see it come back so shiny and clean inside after the repairs just made the car look even better than i remembered. I was nervous after certain rebiews id read but i guess people only write reviews to complain and i dont thimk theres will be a better repairer in the area.

Have used Chips Away to short out a couple of small dents on our car. They did a fantastic job…read more Worth every penny.