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    Bill's Jewelry Shop

    4.3 (6 reviews)
    ModerateJewelry
    Closed 9:00 am - 2:00 pm

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    5 years ago

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    9 years ago

    I love the personal small town service and one on one care and help no matter what you may need. Service with a smile.

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    Hellberg's Jewelers

    Hellberg's Jewelers

    5.0(1 review)
    23.2 mi

    What a gem of a Jewlery store this is. Visiting from out of town and stopped in because my husband…read morebought me a beautiful ring here in 1971 when he lived in the area. The selection was great, the customer service was great and the prices were good. They ordered a few pieces of jewelery for us and rushed the order since we were only here a short time. We loved what we bought. After getting home we called to order another ring for my husband and are looking at a few other items on their website . Wish we had this caliber of store and customer focus near us. Thanks Gayle and Vic

    From the owner: Specialties Jewelry Appraisers, Buyers and Repairs…read more Products Jewelry, Rings, Engagement Rings, Bangles, Necklaces, Earrings, Pendants, Men's Jewelry, Wedding Sets, Diamond Jewelry, Fashion Jewelry Services Jewelry Store, Jewelry Repair Brands Kaspar & Esh, Rego Designs, Variety Gem, Allison-Kaufman, Ostbye Business Description Welcome to Hellberg's Jewelers, your premier destination for exquisite jewelry in Marshalltown, IA, and beyond. Established with a passion for craftsmanship and elegance, we specialize in a wide range of stunning pieces, including engagement rings, wedding sets, earrings, bracelets, necklaces, and more. Our curated collection is designed to celebrate life's special moments with timeless beauty and exquisite designs. Visit Hellberg's Jewelers for a personalized shopping experience and discover the perfect piece that will make your moments unforgettable. Certifications GIA Diamond Grating Graduate, GIA Diamond Graduate, Appraiser

    Ames Silversmithing

    Ames Silversmithing

    4.9(29 reviews)
    49.6 mi
    $$

    I went to Ames Silversmithing for my watch clasp, my issue was solved in 10 minutes. I recommend if…read moreyou're looking for good service. Thank you guys!

    This used to be a good place to purchase jewelry, but those days are gone!! If I could give them a…read moreminus 10, I would not hesitate to do so as a result of my last transaction with Kyle. I took in a necklace that they had made for me years ago to request that they take my stones and put them in a ring instead. I found a rind I liked, left my stones with them, and received a call stating that I needed to bring in 1/2 of the purchase price in order to have the ring made. They had not told me that previously. I went to the store and gave them 1/2 as they had requested. Kyle was there, and I let him know that I had purchased many pieces of jewelry from them over the years and never had been asked for money down. Further, I told him that I found it offensive to have that happen this time. Kyle immediately raised his voice and said "Well, let's just cancel the sale then!"! He further stated that they want the deposit for security in case I did not pick up the ring. I said "Well, you have my stones". I tried to explain that I just was sharing my feelings about how this request and how it was different than any other time I made a purchase. I wasn't refusing to give them the deposit. They already had that in hand. He again reiterated, louder this time, that we should just cancel the sale then. A female then intervened and tried to smooth things over, because I was horrified at how I was being treated and as this continued I began to cry (which I don't easily do). She initially convinced me to continue with the sale, and I left the store. But I was so upset with the way I was treated that I went back in, told her that no one had ever treated me that way, let her know that I never wanted to deal with Kyle again, and asked for my stones and my deposit back. She gave me both and I left, incredulous that I had been so disrespected. Later that day Kyle called me and told me that he had checked their records, knew that I had purchased many things from them in the past and was never asked to pay a deposit, and offered me the ring at 1/3 off, I told him I would have to think about it. I called them back a few days later and told them that I would take the ring. I picked up the ring in early October along with an appraisal, and I did not deal with Kyle. I had the old appraisal from the necklace and compared them and noticed that part of the appraisal was missing, but was reluctant to return to the store because I did not believe I would be treated with respect if I complained about this. Also, I was unhappy with how the larger stone was set in the ring. So I waited a long time while deciding what I should do to remedy this situation and to leave this review. I believe that Kyle needs to take a comprehensive course on customer relations!!! So I took the ring and the appraisal to Gilger Designs down the street from Ames Silversmithing. They reset the larger stone for me and gave me a new appraisal that was complete. They treated me with respect, ,and I cannot praise their work and customer service enough, especially after my bad experience with Kyle. I will NEVER go back to Ames Silversmithing!! Lyn Wilson

    Photos
    Ames Silversmithing - Storefront

    Storefront

    Ames Silversmithing
    Ames Silversmithing - Necklace

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    Necklace

    Diamond Leaf Jewelers - Diamond Wedding Bands

    Diamond Leaf Jewelers

    5.0(8 reviews)
    60.0 mi

    Miriam made me the most beautiful engagement ring! She sourced the most perfect diamond and…read moresapphires and designed a setting for them, which I'm so excited to get to wear every day. She was kind and patient with us as we worked through all the different options. It was a collaborative process to get exactly what we wanted. The end result is so perfect!

    One day while down at the Iowa River Landing (lots of cool stuff down there if you haven't checked…read moreit out recently) I randomly decided to stop in to Diamond Leaf Jewelers and get my wedding ring cleaned. Before cleaning it Miriam checked it for loose stones and noticed that two were loose in their setting. It was a problem I had had before with the ring, but thought had been corrected by a previous jeweler. Miriam was very helpful in clearly explaining why the stones were loose and even showing me under magnification what the issue was. Though I am not from the area, I visit regularly for business, so I decided to have her do the adjustment to my ring to correct the problem. Just before the work was done she gave me another call with more detail and a few more ideas for my ring. Once we decided which route to go, the work was done within the time frame she had estimated for me (which was important since I wanted to time my ring being done with my next visit to the area). I was very pleased with the quality of work done. She made sure to let me know that she would check the ring in the future at no charge to make sure the stones remained set as intended. Throughout the entire process, from the time I first walked in the door until after I'd picked up my ring, the most impressive part of the experience was the effort and care Miriam gave to me as a customer. I felt she was very invested in making sure that I understood what my options were. She listened carefully and was understanding of what my priorities were, and she offered helpful suggestions based on the feedback I gave. My experience was a fairly simple jewelry repair, not terribly complex or expensive. If she put the amount of concern and attention to detail into something as small as my issue, I am completely confident that she would be a terrific resource for someone looking for custom jewelry or someone wanting work done on an heirloom piece.

    Photos
    Diamond Leaf Jewelers - Custom Engagement Rings

    Custom Engagement Rings

    Diamond Leaf Jewelers
    Diamond Leaf Jewelers

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    Bill's Jewelry Shop - jewelry - Updated July 2026

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