Such a quality service... prompt, extremely knowledgeable and helpful to visualize your ideas. They…read morehelp you understand the process from start to finish. We would not trust any one else

My wife bought in to the ads and visits, however other than a couple…read moreweek promises to come back and replace a couple out of place shrubs and poorly installed electic control bos for the lighting... no responses of any kind, sent texts, e mails and called the office ifs as it now that he cashed the check, we no longer exist.. not a courtesey of a response of any kind.. I would never do business with them again... PAJ AND SLJ OF HAMBURG, NY BE CAREFUL FOLKS !!!! HE'S A ONCE AND DONE..

Great service call. much appreciated him hitting by back tree line. Always happy with his service…read more Always calls ahead

Great service by technician Good office staff…read more Aaaaffdf nnfbjgdbjjgdvkkgcecbmkvcxdjmc

They are hard-working and reliable, and they clearly know their stuff. However, the estimate and…read morebilling process needs improvement. They repeatedly avoided providing a written estimate until the job was finished, along with the final invoice. By the time all the work was completed, the final cost exceeded my budget, which could have been avoided if they had kept me informed throughout the process. Additionally, they damaged my front steps with a bobcat, but only mentioned it after I pointed it out. They never offered to cover the damage or even a portion of it; instead, they provided me with an estimate to replace the entire staircase.

An excellent company to work with. Very reliable and excellent work. I have used them for two…read moreyears and have always been thrilled with their work.

**COVID-19 REVIEW**…read more I received a recommendation to use this company as we had four trees that needed trimming. They were very timely in scheduling a fate for someone to come out and give us a quote. He was very knowledgeable and I knew we would get good service. He did warn that they were about 11 weeks out in work so as we confirmed our quote at the end of August 2020, they didn't get to us until the first week of December 2020. Originally we were hoping for mid-November, but we were blessed with a Buffalo windstorm which threw all schedules out of whack. They called about a week ahead and confirmed a date for service and said we would be the first appointment of the day. They promptly arrived shortly after 9 am with a crew of four. The project head came to our door (with a mask) and we walked the property with all the workers to ensure we were all on the same page with the work that needed to get done. As soon as we were set, they went straight to work. We saw that they all were "safety-first" with gear and equipment the entire time. The best part was watching the trimming from the bucket truck; how fun that must be! They completed everything in just under two hours, and that included clean-up. Very professional, respectful of property, and hard workers. Would definitely use again and recommend!

We have 2 very large, mature trees on our property, that have not been trimmed in the 7 years we've…read morelived here, probably longer. One giant was getting uncomfortably close to our house, and raining dead branches after every breeze. Getting tree work done in Spring time seemed like it was going to be next to impossible. I called 9 tree service companies for estimates in March 2021. 1 of 9 actually answered the phone (this one,) only 2 of the remaining 8 returned messages. 2 showed up for estimates, and only 1 was on time (this one.) When Haskell Tree Service arrived for our scheduled estimate, first thing the rep talked about was that they'd been in business for 50 years, and that all of their employees are fully insured. He provided an explanation of everything they would do, even the number of employees who would be working at my house, and gave it all to me in writing. From the beginning, I had confidence in this company, and they didn't disappoint. They communicated with me for scheduling, answered my questions, and were overall very responsive. Fast forward to May 2021: first day they came out, they were only able to complete a portion of the work before their bucket lift stopped working. They came back the next week, prepared to climb if they had to, to get it done. I had to leave the house before they were finished this time, so I didn't see them before they wrapped up. When I returned, my trees looked unusually healthy, the crew was gone, all of the cut branches were also gone, everything was cleaned up like they were never even here, and the invoice was in my mailbox. I noticed that there was a solitary weird, low branch left on one of my trees; it had an old bird feeder hanging from it that I forgot to remove. I figured that was why they left it. Super kind of them, but I wasn't attached to it, and now it looked funny to me. When I called the office next day to square up my invoice, I mentioned the bird feeder branch, and asked if they'd be able to come back and cut it off- I was totally expecting a no, but they said that they would. THEY ACTUALLY CAME BACK THE SAME DAY!! I can assure you that I will never call anyone else for tree service. They did such a good job, they were very reasonably priced, they left no mess. Huge plus when you know exactly what to expect, and the service is delivered better than you expected.