Mike, Ben, and their team caused numerous issues and concerns…read more Their team was unable to color match existing antique hardwoods (as promised), unable to repair previously hidden water damage, and completely neglected cracked/damaged boards in our kitchen. We were left babysitting this project at every level. In the end, they took twice as long as quoted, skipped polyurethane under appliances, damaged an existing french door, and tried to add costs to the invoice without a written contract change order. The discussions were rude and unprofessional. I would not recommend their team at all.

We've had many contractors thru our doors for almost a complete main level remodel and Totta…read moreHardwoods was the best of them all - BY FAR! Five of their employees were working on various things for the duration (new staircase, partial new hardwoods, sand/stain the rest) and each one was respectful of our time and our home. They were very conscience and always cleaned up before leaving. The final result exceeded our expectations! We'd highly recommend Totta Hardwoods!

Mr. Cleanz did a great job with painting, drywall, and matching the texture on the walls after…read morewater damage in our home. The only minor thing and I didn't mind it was I had to contact them a lot to keep our project moving anlong and getting it done.

This company was extremely slow to stand communication was not good even after insurance had…read moreapproved the job. Once Orlando was put in charge things improved and the work was done well.

No accountability! I am not a customer of Modern Concepts, HOWEVER someone with a similar address…read morewas and now I'm dealing with their mess. Modern Concepts was hired to roof a house, and their subcontractors put in the wrong address and started taking off MY roof. Midway they must have realized it was the wrong house and split without leaving me any contact information or picking up the nails in my driveway. Modern Concepts says they are not liable since they use a subcontractor. They take no ownership of this mistake and have not offered any assistance to resolving this issue. 2 weeks later and I have a tarp on my roof that I had to pay a different company to put up. Please do not use Modern Concepts, and hope and pray no one with a similar address or in your area does either. If they won't make situations right like this, they are not to be trusted.

Horrible customer service. I called to report tread that fell off 10 days after installation. Two…read morepeople fell down the stairs because of faulty installation. Owner asked me to send pictures, so I did. 10 days later, still no reply so I text, called, and no reply. What good is a service guarantee if nobody ever responds to your calls? I would not recommend. I now have to find someone to fix all the other mistakes that have come to light since.

Do Not Use this company. They were called out on a Thursday in the afternoon for some carpets that…read morehad gotten wet. By 9 pm I was tired of waiting for them so I put up a sign on my door to say come back the next day. I'm not waiting up all night. You should be communicating with your customers. So now they send me a bill for a trip charge. Saying they were there and I refused service. This organization is shady. Next time show up on time

great response time.staff is polite and quality of work was above my expectations.i appreciate…read moretheir work and recommend to to anyone.