One of two locations Natwest have in Leeds city centre, on Park Row in the Financial Quarter, this…read morebranch in many ways is better (and worse) than the other branch, for example, this bank is larger and offers cash services as well as business banking and personal banking services over two floors accessed by lift as well as opening hours being slightly improved, on the other hand, it is new, despite being pretty modern inside it still lacks compared to the other branch, and it also has much less comfortable seating (only two seats), no charging sockets or free beverages too. Interestingly, this branch supplements that one and makes the Victoria Leeds Natwest branch better, as this one here on Park Row offers services which the other cashless branch does not. Away from the comparisons - this is pretty much an average bank in many regards, in Leeds' Financial Quarter, sadly there was no staff on the door greeting and the layout did take a few seconds to gather and understand, due to the size of the store. A lack of staff for such a large bank is also a horror-show, I've seen more staff in a much smaller space too. There was a good amount of cash machines for basic banking activities however I didn't like how there was a table to "lean" on in front of them all, for me it just was a little ugly and got in the way. As mentioned, opening hours again are pretty generic being on average 9-5 Monday to Saturday, albeit on Wednesday they open an hour later, and on Saturday they close an hour earlier. This branch could have potentially earned a four-star rating if they did have more staff around the store to offer greetings and assistance, which I'm used to in most cases from banks especially Natwest, and perhaps if the horrible ringing noise around the cash machine wouldn't have been constantly going off. 3*

This Natwest is the Goliath, the Big Daddy, the High Priestess of Natwests in Leeds. It is the…read morelargest Natwest and stands in pride of place in the banking district in Leeds near the Slug and Lettuce, HSBC and just around the corner from Tesco Metro. I rarely need to visit here now, since moving nearer Headingley, but every so often there is the odd transaction that must take place and I will be in town to do so. The plusses - there are more tellers here than the other Natwests which means service is faster, they have a helpdesk at the centre of the building which is actually helpful if you need advice, they have plenty of quick deposit and cash machines inside if you can't/don't need to wait to see a human being. The minuses - with so many more tellers you will find the odd occasion when they are busier as everyone will come here and my favourite - they still close at 1.30pm on Saturdays, which is totally and utterly useless. If you work normal 9-5 days, like most of society, what might be handy is a bank that you can visit outside of your half hour lunch break or Saturday hangover. Useless, unhelpful, annoying .... (enter bad word here). Nothing much more exciting to report. It's big. It's a bank. That sort of thing.