Back in November of 2019, we booked a 7 night stay through VRBO at the Ocean front Marriot through Evan Price at Binnacle Realty. We are supposed to be celebrating 2 of our children graduating (one from college, one from high school) and our upcoming 25th wedding anniversary. When Covid-19 began, we contacted VRBO immediately and asked what the correct way would be to either cancel or reschedule, we also contacted Mr. Price. He immediately told us that there was nothing that he could do because he had already paid the property owner their money( when he advertises that he owns the properties) and he would not ask them for the $$ back. We asked for the name of the owner so that we would be able to communicate directly and ask what our options are, hoping we could work something out together. He said he would not disclose the owners name...understandable. After continual contact with VRBO, we started a claim file and they sent emails to Mr.Price urging him to refund us our $$ or reschedule...after they sent that to him, he emailed us saying that the Marriot is expecting us... There is a MANDATORY 14 day quarantine once you enter the state of HI. Also we spoke directly to management at the Marriot today and they said that ALL amenities are closed and that we must stay in our rooms the entire stay. There will be no pool, restaurants, and even housekeeping is shut down. Basically, we would fly to Hawaii, stay in our room and fly home. Not exactly worth the almost 8 grand. It is not like we are canceling because something came up, or changed our minds... it is a NATIONAL PANDEMIC!! You would think that a rational person would understand that and have a conscience. He keeps stating the "no refund" policy, but if he cannot deliver what he sold us.... beach, pool, room service, housekeeping, restaurants, etc... isn't that a breach of contract??? The airline we booked through also had a non-cancellation policy and they had no trouble refunding us due to the situation. We also booked a few nights at another hotel to extend our stay, who also have a non-refund policy, and they actually contact us first cancel our stay and refunded our money. It would be different if we canceled on him for our own personal reasons, but the fact that he sold us something that we won't be able to utilize the way it was advertised is it different story. We will never be doing business with him again!!! read more

We booked our spring brake trip through this company about six months ago. It happened to fall during Coved 19 and and the resort was shut down as well as the airlines and the owner of this company has done nothing to try and work with us, we tried switching dates, taking a partial refund and he just tells us sorry about your bad luck. It was our daughters senior trip and Evan is keeping the 7000 dollars we gave him and providing no help. I work in the customer service industry and this would never fly. I would not trust this company with 100 dollars of your money, there are much better people out there to spend your money with. Stay clear, I wonder how many other people he has done this to. We also had two other family's book same trip same week through different company's and they both received full refunds ???? read more

In 2019 we booked a 1 week rental in MAUI beginning 7-18-20 thru Evan Price at a cost of over $9000.Due to the Covid 19 quarantine we contacted Evan to cancel.His story to me was the same as to Shelly C. and Sal P. NO REFUND! I have already paid the owner the ENTIRE rental cost. HE IS THE OWNER!!!!! Since he owns numerous rental units,how many people has he cheated? E-mail me if you have had a similiar problem so that we might join forces(ronsross@yahoo.com). ron ross read more