My car battery was dead, and I was unable to take the Prius to the Toyota dealer. I arranged for…read moreMike to make a house call to replace the battery. Although he was busy and ran a bit late, he showed up with the replacement and did the job efficiently, charging less than Toyota would have. He even showed me how to use Venmo, so I wouldn't have to pay a Visa service fee. Very satisfied.

I think Mike had been a lifesaver for me over the last 5 year. Always n outstanding service and…read morequality of work performed never a complain. Hope he does well in his new business and I have no doubt he will. Great service! Great Guy! Thanks Again Mike!

Would advise anyone thinking of using Cordell's auto repair on the south side of La Crosse to think…read moretwice about doing that. I had brakes installed on one of my cars. The brakes made a squealing sound after the install. They said that's just dirt on the pads, wouldn't damage anything and would go away with use. It's my wife's car, so I seldom drive it. Drove it the other day and the squealing was really loud. Brake jobs are expensive. Since this is their fault for doing a sloppy, unprofessional job, you would think they'd had me bring it back in to inspect and repair it to make the job right. Unfortunately, this is not how they do business here. More or less told me it was my problem. I used to take this vehicle here for oil changes also. After two oil changes, had warning lights come on before even getting home after each one. Seems they forgot to hook some wires back up from doing the oil change. Not exactly a confidence builder. Quality of work here is obviously not a priority. I could mention a few other problems I have had with this place, but I think you get the picture.

This shop does a courtesy inspection on your vehicle when you bring it here regardless of how small…read moreof a service you are getting done . I have an older vehicle-2011 Equinox. From the courtesy inspection they told me I had an oil leak from timing case in addition to a bunch of other things . i opted to have the oil leak fixed as I felt that was likely to get worse and could lead to a bigger problem down the road. About 3 months later , I bring the car back for an oil change and they again do this courtesy inspection. In addition to about $3500 in repairs that I felt were fairly common for the age of the car- they recommended that I get the oil leak on the timing case repaired. I advised that it should not be leaking as they had just repaired. They had me bring it back to have it looked at, where they determined that nothing was leaking. My concern is of course- did it ever need to be repaired in the first place? My trust in this shop is now gone , and I find it very annoying to be given an inspection for $5500 in repairs everyone I bring my 14 year old car in for a damn oil change. If you have an older car , I would think twice about bringing it to this shop.

Have had my car into Ace twice now for two different problems. They not only diagnosed the problem…read morebut got it fixed that day it was scheduled for at or below the estimated cost. Very friendly and knowledgeable technicians. Highly recommend.

My son had an engine light warning so Eric said to bring it by to run diagnostic and help…read moretroubleshoot the issue. Since my son is a college student and leaving for home for break didn't want to take any chances breaking down. He ran the diagnostic and narrowed down the problem. Good experience overall and trustworthy.

The AC was barely cooling the interior of my vehicle, and as I was driving by Nelson Auto Center I…read morenoticed their sign mentioned a reminder about getting an AC check. I made a note of that and eventually stopped in to see if they could do a check for me. I was met promptly at the service desk on a busy day, and while they couldn't me in same day (which was a Thursday) I was able to schedule an appointment for the following Monday morning. When I arrived, Joel met me at the service desk to get things started. Very smooth check-in process. Joel let me know it would be about an hour to do the check and said they'd text me when it was complete. I told him I'd head over to the Taco Bell next door and be back after that. Joel pointed out that some sort of construction had started that morning at Taco Bell and that it didn't look open (turns out it wasn't). That didn't stop me from breaking fast. Joel set me up with a loaner vehicle so I could go grab a bit to eat. Sure enough, about an hour later (as I'm finishing my breakfast) Joel called, let me know that the freon was low and that they topped it off, and that the car was ready. When I arrived, we completed payment in no time, and I was out the door with cold AC at a very reasonable price. I'm glad I got the work done at Nelson - friendly, knowledgeable folks who work quickly and charge reasonably. I would not hesitate to go back for additional service needs.

Qualified and knowledgeable staff that seemed to genuinely care about me and my car. Their…read moreattention to detail helped build my trust in them.

I called the owner of Arden's on a Sunday evening when I had an issue with my car. I had a warranty…read morewith Arden's for a caliper, but since my car was stuck out of town and unable to take it to La Crosse, I received money that day to fix the issue myself. so thankful for the owner in being generous with his time.

I rolled into Arden's with a near dead battery and a failing alternator, and the guys got me…read morerunning again in a quick timeframe, were very polite, kind, and professional. Will be returning for all of my auto service needs.

Tom saved the day for me! I'm a non-mechanic and with my car overheating, I didn't want to drive…read moreit. So, I called Tom and told him what I wanted him to do. When he got here, he didn't do what I asked him to! Instead, he told me what the real problem was, which was simpler and faster than what I had thought I needed, and he fixed my overheating in short order. He has a per-hour rate of 100 dollars and he pro-rated that for just needing part of it. What with throwing in labor and adding his own fluids and having all the right tools at hand, the whole thing was very reasonable. Tom is very knowledgeable and explains exactly what is going on and what needs to be done. I couldn't recommend his service more!

He a God dam Thief I had him come out to do an Alternator and he fixed something that did not need…read moreto be fixed and stolen money from me and my wife for a job he did not do he dam scammer and will not come back and fix his mistake and fuck up he did

Terrible customer service! Doesn't want to be a local auto shop for people. All about the money…read more Charge to take credit card but then won't take check.

They over torqued one of my bolts in my engine bay and said they wasn't going to fix or replace it…read moreeven though they fucked up