I called the owner of Arden's on a Sunday evening when I had an issue with my car. I had a warranty…read morewith Arden's for a caliper, but since my car was stuck out of town and unable to take it to La Crosse, I received money that day to fix the issue myself. so thankful for the owner in being generous with his time.

I rolled into Arden's with a near dead battery and a failing alternator, and the guys got me…read morerunning again in a quick timeframe, were very polite, kind, and professional. Will be returning for all of my auto service needs.

Traveling to Minneapolis our TPMS system notified me that tire pressure was falling on the…read morefront-driver-side tire. Bangor was six miles away so we went for it and pulled into Clements. The gentleman at the desk, who I presume was the owner, said it would be about an hour before he could help. I asked if we could just fill the tire to see how fast it was leaking. He said yes, and while he filled it, he looked at the tire and spotted something. "I think I found the problem," he said. Went back into the shop, grabbed his tools and within 10 minutes of arriving we were back on the road with a fixed tire. This is service money can't buy! Thank Mr. Clement!

I have had my rusty 13 year-old car in to Clements Auto for a few issues. The owner, Cletus, has…read morebeen honest and forthright on every occasion, letting me know what needed to be done, what could wait, and how much it would cost. On one occasion, my wife's vehicle was making noise when the brakes were applied. We called Cletus, who said the soonest appointment was 3 days away. 10 minutes later he called back and said he was concerned for her safety, and asked if she could bring it by for a quick inspection. I have been completely satisfied with the repairs Cletus has made to our vehicles. In my opinion, he could charge double what he charges now, and I'd still bring our cars to him. Why? Because I trust that he's not trying to rip me off. If he says something needs to be done, it really needs to be done. If it doesn't he'll say so. The only downside is that his reputation for honesty and good work has spread, and now it takes a long time to get your car in!

Being a parent with a young adult in school at UW La Crosse (hours from home) I've needed Matt's a…read morecouple times. They have been nothing short of amazing. Great communication and great service with the added touch of taking care of the little things to make the "adulting" a bit easier for my daughter. Thank you to all of the staff at Matt's. I appreciate ya!

My first experience with Matt. Nothing huge but they did an excellent job, were courteous and…read morethorough and checked everything. I'll go back in a heartbeat. Jerry Utley

Bought our SUV through Coulee Auto. They were fantastic to work with! We worked with Ethan-he was…read moreincredibly helpful and informative and made the process quick and painless. Coulee Auto will be our first choice in dealerships when it's time to upgrade another one of our vehicles. Good vehicle, fair price and employees that are willing to work with you every step.

My family has purchased 5 vehicles from Coulee Auto, all of which have been great cars!…read moreTheir service department and service staff are top notch and the prices are AMAZING as well!

As a young woman with zero knowledge about cars, I am always wary about going to a new shop. I…read moreunexpectedly had to leave town, which was super convenient since my car had just started giving me some problems. After calling multiple shops, Bion's was the only place that could fit me in on such short notice. Not only was the staff very helpful and friendly, but they also fixed the problems with my car very quickly. Cost ended up being far less than I expected. Fair prices and a reputable, honest company that won't take advantage of you by draining your wallet. I would definitely recommend.

I was extremely dissatisfied with my service and do not suggest anyone go here…read more A friend of mine was in La Crosse with my car. I was camping in North Carolina. Unfortunately, my car took this moment to have a transmission failure. My friend towed my car to Bion's because they were a Mom and Pop kinda shop and she trusted them more. The diagnoses was that my transmission had leaked dry possibly due to a gasket or cap leak. Inspection, replacement, and flush were all quoted at $900 by Randy. I had always been told that transmission flushes are slightly dangerous for transmissions because they may jar sediment or impurities lose, only to get that sediment stuck somewhere else in the mechanism resulting in damage. Randy assured me that this would not be an issue and that I "would be taken care of." The next morning, the repairs were inexplicably jacked up to $1,300. The transmission was sticking in 4th and my new mechanic, Mike, didn't know why. He examined my transmission fluid and noted there was a lot of "metal fragments" in it and he didn't know why. Mike also said that if I wanted him to find the problem it would be at least 6 hours of labor for him to inspect my transmission. I want to take the time here to explain I could have ordered a used transmission for less than $1,300. The next day Mike said my car was running fine, and that I should probably replace the transmission. I requested an invoice of the service, and Mike said that he nor Randy new how to scan anything to email me. Here are my concerns: Shouldn't your mechanic accurately diagnose a problem before pouring your money into costly repairs? Shouldn't that mechanic also accurately quote his price? If the inaccuracy of service and failure to meet expectations results in a 45% cost increase, would you prefer the service representative offered to rectify the situation or at least talk to you again? Shouldn't these master mechanics, these tamers of technology, these wielders of wrenches, these kings of combustion... know how to scan a piece of paper into a PDF? TLDR; Cost me $1,300 to get my car to my regular mechanic for further repairs. Expectations not met. I was extremely dissatisfied with my service and do not suggest anyone go here.

Came in on a Tuesday morning for an oil change. They don't take appointments, you just stay in your…read morecar, pull around back, and wait in a line. The guys working there were super friendly and speedy! There were 5 cars ahead of me and I was in and out within the hour! I paid $79 for a synthetic oil change on my hatchback Subaru Impreza which seemed fair. They were honest about air filters and other suggested maintenance and it was a great experience

This used to be my go-to place for oil changes. I've been going there for the past 4 plus years,…read morewith 3 different vehicles and never had any issues. Went there recently for a transmission fluid flush and fill. There was a descrepency from the last time to this time in the amount of fluid used. When I talked to the assistant manager about it, he lied to me twice in 2 sentences. Even when I caught him in his lies, he lied more to cover it up. I tried to contact the business/owners, and it appears they have gone missing and don't respond to anything. I would not recommend doing business with this company.

Tom saved the day for me! I'm a non-mechanic and with my car overheating, I didn't want to drive…read moreit. So, I called Tom and told him what I wanted him to do. When he got here, he didn't do what I asked him to! Instead, he told me what the real problem was, which was simpler and faster than what I had thought I needed, and he fixed my overheating in short order. He has a per-hour rate of 100 dollars and he pro-rated that for just needing part of it. What with throwing in labor and adding his own fluids and having all the right tools at hand, the whole thing was very reasonable. Tom is very knowledgeable and explains exactly what is going on and what needs to be done. I couldn't recommend his service more!

He a God dam Thief I had him come out to do an Alternator and he fixed something that did not need…read moreto be fixed and stolen money from me and my wife for a job he did not do he dam scammer and will not come back and fix his mistake and fuck up he did

This is the worst company I have ever had to deal with, very unprofessional and rude. I asked for…read moremy money back because I didn't want to wait for my truck to be repaired (I waited almost a month) with no calls telling me it was ok to bring it in to be fixed. Now they are holding my money ($3,200 dollars) and will not give it back! Will definitely have to get my lawyer and police involved. Would not recommend this company, they don't even deserve one star. I WAS NEVER CONTACTED THAT THE PAYMENT WAS DROPPED OFF BY THE MAN WHO HIT ME! I had to call J&H to Ask If my money was there. You are still a crappy business, focused on money and not the people. The man who hit me had to pick up the money that was mine to pay for my truck because J&H was "scared of him" the MANAGER said he was a sketchy guy, that is how they speak about their customers! (Seriously unprofessional) and on top of that he ended up not even giving us back the full $3200 thanks to J&H! Haha, never was called that they ordered the parts and was even TOLD by the front desk lady that a refund would be easy because they hadn't ordered the parts yet. also they are very OVERPRICED! DO NOT GO HERE, there are better collision shops in the area that aren't greedy judgmental sharks

Excellent customer service; they were able to get me in early even though booked weeks out; much…read morebetter pricing than the competitor, knew I didn't need to look further. Excellent repair job!