I can't say anything but positive things about doulas. They do amazing, impactful work. If I were…read moreto recommend any one thing to a pregnant friend, it would be to work with a doula. Our doula, Kathy Abbate Voigtsberger, was so integral to the relative smoothness of both of my labors and deliveries, and my ability to follow my birth plans as much as possible. During the birth of Parker I swear she was the reason my labor was onl...y 12 hours and not significantly longer. Parker wasn't engaging even though my body was doing what it needed to be, and Kathy suggested one particular method that very quickly moved me to the next stage of labor. It was smooth sailing from there. During Tatum's birth, Kathy helped me stay firm in interactions with a less-than-accommodating triage nurse. She also kept me grounded and focused during transition and pushing. We didn't know till she came out but Tatum was sunny side up, and that made transition and pushing so much more painful and difficult than it was with Parker. She partnered with Tony Kellogg to empower me throughout. And when Tatum had to be seen by the NICU team in our room immediately after delivery, she helped keep me calm and focused while I waited to see her. For sure my midwives were amazing teammates and helped give me the experience I was hoping for through both births, but Kathy was the real MVP! Couldn't be more grateful to have found her.

I hired Kathy for my first born. I hired Kathy very late in the game and ended up having an…read moreemergency csection so I cannot comment on her doula services. My one start is mostly for her babysitting service for my 4 month old boy. On the two occasions we had her babysit our boy, we found her to be negligent with the baby. First, she would let my baby cry and not attend to him. My husband had to call her to let her know baby was crying. Second she used a phone and iPad on a 4 month old baby. We as parent have zero screen time for our boy and plan to keep it that way until he is 2 years old. Both of these incidents happened the two times we used her service. If you are looking for a decent babysitter you are better off avoiding her.

Let me just start off by saying this was my first water birth or birthing outside of a hospital and…read moreI will never go back! Tina is absolutely amazing, she is loving and caring. She's so passionate about her job and what she does. She took me in at 33 weeks being an HG mom who was high risk most of my pregnancy. She kept me calm, assured me I could do it! She is amazing and we will definitely be using Tina and her beautiful birthing center again if we ever decide to have any more babies! This was an experience of a life time and I wouldn't trade it for anything. Thank you so much to Tina and her midwife for assisting me in birthing my baby girl.

Tina was not supportive. She said that you can only come when you know for sure you are giving…read morebirth and you cannot walk around. She said that if you are stranded on a desert island, you would figure out how to have the baby. Not good.

As my first pregnancy in the pandemic I had no idea what to expect but this place and it's care…read morereally exceeded my expectations and really went over and beyond to deliver my baby. Joyce and Hayley were both amazing as well as an intern who assisted. (I believe her name was Ráchel) The place was really nice and felt comfortable during visits and the night of the delivery.

I transferred to FCMC quite late in my pregnancy. I was previously seeing Dr. Endelmen at Plano…read morePresbyterian. We briefly discussed my wishes to have a natural birthing experience, but never really went in depth. As my pregnancy progressed I thought we needed to have a better understanding. I explained that I was most interested in a natural third stage. I wished for my placenta to self deliver to which he flat out stated no he wouldn't do that. As I questioned his reasoning he asked what he would be doing for 15-20 minutes while we awaited the placenta and laughed hold your baby. I replied, "no, I'd like to hold my own baby during that time." He then went on to explain how it wasn't physically possible for me to hold my own baby until the placenta delivers as the umbilical cord wouldn't reach. I was then left trying to find a new provider at 30 weeks. When I discovered FCMC it was such a relief. I knew by my first phone call with Linda that I would be in great hands. My prenatal care from there on out was exceptional. Christina made my birthing experience as pleasant as possible! The entire FCMC staff was truly a joy to work with!

I have seen NP, Mahnaz Mostofi, a few times and also took my cousin in for a check up. She is…read moreeasily approachable and knowledgeable, Mahnaz shows care for her patients and guides them in the best way possible. She will explain any concerns you have thouroughly without making you feel rushed! I definitely recommend her and I will continue care with her for as long as possible.

Info for their next patients:…read more Need to share this after I finally talked to the doctor (Gupta) and the nurse practitioner (Mahnaz) today a week after the miscarriage. 1) I signed up for the OB I chose (Gupta). But Gupta told me she wasn't involved in any data checking or appointment decision making until I went to ER. She said it was all on the nurse practitioner. - What?! Why?! She said it was strange I was scheduled at week 11. It's usually week 8. - Whose responsibility?! Who's bearing the consequences? I asked her how I know if there was ever a fetal pole or not, she said "ya we don't know." 2) the nurse practitioner, Mahnaz, just kept telling me even an earlier sonogram wouldn't make any change to the result. - what about the data for me to know what actually happened? And she just did what every OB would do. - without asking her OB? She told me she didn't know I tried to make an earlier appointment. It was all the front desk girl. - Seriously?! At the end, she just told me "I need to go to see my patient. You can talk to the office manager because you and I are not getting anywhere!" Next thing I knew, she slammed the door and left me in the room by myself. - What a jerk! It hurts like so many bad words. I'm surprised she does this for living. She should be fired. 3) If you want to get their attention, consider to share your experience here, they will call you right away. ---- Worst experience! No matter how much I told the NP, Mahnaz, after I signed up to Gupta about my advanced age and my last miscarriage which was within a year, the NP just gave me very broad info intake and 2 blood work in week 5. I had to be the one to request for blood work in week 6 when I saw my HCG wasn't doubling. No more blood work scheduled till the miscarriage. My first sonogram was scheduled at week 11. - Ridiculous! I called and requested a few times to have an earlier sonogram. I was told the Dr said it's not necessary!!! I feel very dismissed from this place on me or whatever risk I am going through. One star bc there's no zero star option. Just know that all the negative reviews here and on Google are not coincidence.

Great experience. Shes kind and respectful. One of the best in dfw area. I had my second baby with…read moreher. And now i am going in for my third pregnancy.

This place goes from bad to worse. I left a one star review on google because they incorrectly in…read moreput my insurance which lead to a disaster experience and since October I have been waiting to get my birth control reinstated, they finally got back to me and scheduled my appointment only to view my review the doctor refused service and cancelled my appointment I've been waiting FOUR months for. Not only does their customer service hit less than acceptable, instead of taking accountability and ensuring their patients experience and ensuring their comfort, Dr Mini just cancelled my appointment and I'm back to square one. An awful example of how to treat any patient in the medical field.

I gave birth to my daughter at Plano Birthplace in October 2021 and it was an amazing experience…read more Right before my third trimester, I had a few complications arise. I got a pretty bad case of COVID and then developed a rare condition called Intrahepatic cholestasis of pregnancy (ICP), but Jeannine was there for me every step of the way. She consulted with multiple doctors throughout the rest of my pregnancy and I always felt like I was in the best of hands. During and after the delivery, Jeannine and the rest of the birth team made me feel so supported and encouraged. They were very attentive to all my needs and let me do everything at my own pace. I gave birth to my first daughter in a hospital, but I didn't have the best experience. I wanted something different the next time around. Delivering my second daughter in the birth center was so much better than my hospital birth. I felt encouraged and empowered. Plus, the recovery was much easier. I would definitely recommend Jeannine and Plano Birthplace to any expecting mom.

I cannot say enough great things about PBP! They put us, moms, and babies first and you can sense…read morehow much they love what they do! I cant put a price tag on the high level of care and passion they put into their work. I have never felt like just another patient, and they are always available! It's been a blessing especially during the COVID pandemic, and all the unknowns that came with delivering in a hospital. The PBP team has been so accommodating especially with my work schedule! When I needed additional blood work done they offered to have me bring my laptop and gave me my own room so I could still join my meetings virtually. The time, effort, and consideration they put into every detail and experience is incredible! I can't say enough great things, and I'm blessed to have found them!

In the moment, and as a 1st time IVF patient, I thought my experience was "normal" but after I…read morefinally switched clinics, I realized how bad my experience was at DFW Fertility. Over the course of 2.5 yrs, I did 5 retrievals, 1 transfer (ended in MC) and countless tests. Spent about $75K cash out of pocket at this clinic, not including meds. Dr. Thomas is very sweet & knowledgeable, but I only spoke to her a few times. Once at the initial meeting, and only after that when something bad happened. The place runs like a puppy mill. There are too many patients, no personalized care, all paid for in cash. Every time I tried to schedule a call to talk to the Dr. my 15 minute phone call appointment was usually 1-2 weeks out. I had no direct contact with the Dr, only my nurse, which changed a lot. It would've been nice if Dr. would've updated the plan/protocol, but nothing changed after each failed retrieval. After 5, I was told "this is your new norm". I switched clinics & that turned out not to be true. Medication protocol change made all the difference!! & I have new Dr's email for any questions. Better 1-on-1 care. The nursing staff was nice, but no one took the time to read my chart before seeing me. "What are we looking at today?" was usually the 1st question. I shouldn't have to tell the nurses what I am there for each time. The most heartbreaking instance was when I was in for bleeding, actively miscarrying twins, & nurse asked me what I was there for. Take 2 minutes & read the chart!!!! I didn't see Dr. at this visit, even though she was aware I was coming in. I was lucky enough to get a grant for IVF, the check was sent directly to the office. The 1st one for $10K and the office staff/billing dept. lost it. I called for literally weeks looking for it (tracking info said it was delivered). No one knew, & everyone I spoke to was irritated to deal w/me. I was told that it wasn't there & I needed to figure it out. A few days later, I was told it was "sitting on someone's desk" & was never put in system. Fine, mistakes happen. But, same experience w/the second check. Next, I again was lucky enough to have $7K in meds from a VA pharmacy sent for free. All refrigerated. I spoke to my nurse beforehand & was told it was fine to pick them up at the office. I was again calling for days looking for the meds & spoke to at least 5 different people who had no idea where they were. A consistently rude & unhelpful woman named Colleen in billing had the nerve to ask me "Are you sure you're actually a patient here?" on one of the calls. I nearly lost it. Next day, they are "found in a fridge" that no one looked in, out of the original box. My husband went to pick them up, & watched the staff get from a hallway. I'm not convinced the meds were ever in a fridge at all. My retrieval that round came back with nothing... Next, the billing staff repeatedly coded one of my medications incorrectly to insurance for weeks. I told them multiple times (after spending hours talking to insurance) that the meds needed to be billed through my medical, not pharmacy benefit. I was told they didn't know how to do that. The back & forth, lack of effort, & timeline squeeze, resulted in me coming out of pocket $2500 for 1 injection so my transfer could happen on time. 2nd time I had to get it I started the fight with the billing department a month early, and magically they did it correctly = $0, covered by insurance. The girl in billing was incredibly rude to me & told me that I should've had my nurse confirm how it was being coded, & it was my fault I didn't alert more people the 1st time. I was in the office trying to get documentation of the submittal for my reimbursement claim, & I had to argue with her for 30 mins to get my own documents. I went to one of the 5 retrievals and on my way into the office, I stepped on a bag of blood vials outside the building on the ground. I think this is more the runner's fault than the office, but it was just another issue in failed process. Patients' bloodwork results can be time sensitive & it would have enraged me if my cycle was pushed back because of such a careless mistake. Plus, names were on the vials. I turned it into the nurses, I got a "meh" response & didn't feel like it was important to them. Different retrieval, we were using frozen sperm, I had already gone back for the procedure, and my husband was called to give a fresh sperm sample. He explained we were using frozen sperm, & the nurses were unaware. Retrieval was unsuccessful, I wonder if this contributed. Broken process/bad communication. TJ at the front desk should be retrained to work in the service industry, particularly one so expensive & emotionally burdensome on the patient. I might as well have been buying a car w/how unconcerned she was with my questions. Halfway rude. Theres more but out of space. I wasted time, eggs, & $$ here. Spend $$ elsewhere w/individualized care & plan updates.

What can I say, I'm super happy. Dr Lee and her nurse Kim were extremely helpful very informative…read more My husband and I have tried over 4 year to conceive and it has been a process and I'm truly thankful for Dr. Lee and her nurse will definitely help me achieve my goal. A big shout out to Kim who always answered all my questions always stay on top of everything I'm truly thankful.

Dr. Culpepper is the gold standard!! I tell all my friends about her! I wish I could find a PCP who…read morelistens so intently and makes me feel as heard and understood. She trusts what I'm experiencing and truly cares about how I'm functioning day to day. None of my other doctors are rude, but I rarely see them (it's usually a PA) and even after 10+ years, I doubt my PCP would recognize me at an annual visit. (She's a great doctor, just very transactional.) I had been dealing with chronic pain about 6 months after I delivered my first daughter (with another OB) and was brushed off for so many years about it. It became debilitating, impacting everything from my work to my personal life. Dr Culpepper genuinely listened to me and more importantly...BELIEVED THAT I KNEW SOMETHING WAS WRONG WITH MY BODY. I don't know why women's healthcare can be such an awful experience but she really turned it around for me. I've gone through a few surgeries with her and she delivered my youngest daughter. It was the most amazing experience (shout out to Medical City too, total princess treatment!). Dr. Culpepper, even if referencing notes, always comes across as someone who genuinely cares, not just someone doing a job. She's in the right field, and it shows.

I came here just to warn anyone from working with Dr. Quynh Chi Dinh. I know Texas can get a bad…read morereputation for women's healthcare but I've never encountered a more nasty and judgmental doctor that matched the stereotype. I'm honestly surprised she's still allowed to practice considering the way she talks to her patients. My experience with her was traumatic and I hope no one has to endure a similar medical experience. Please choose your healthcare professional wisely.