Pros: -Lots of resources: they have books, audio books, DVDs, music CDs, magazines, and newspapers. -Additionally, they have circulating collections like art prints, fishing poles, ND State Park passes, life vests, and movie binge boxes. -Library goers also have access to free wifi, computers, printers (for a cost), digital audio books, eBooks, and much more. -There's study rooms! Plus lots of tables and chairs for reading and working! -There's a coffee shop! -Children's area is pretty big! -Meeting room calendar to see what type of community events are happening at the library. -The staff is super courteous and helpful! Cons: -The stench, I can't even call it a smell because it is so strong and rank. The stench is primarily in the bathrooms and in the entry way. -There tends to be a lot of transient people that utilize the library and wait around outside of the library, which is great, however... I think (can't totally say for sure) the stench is coming from people abusing the bathroom for other things.... not just doing the natural deed (PLEASE SPRAY THE ENTRY AND BATHROOMS). Overall, this place is A-OK! read more

See all

I really love this library and all it has to offer but the older librarians are kind of not friendly. They don't greet you when you get to the counter. They don't have manners. They don't say "have a nice day" at the end. Just grouchy looking. I usually use the self check out because I'm so scared of the interaction with the old ladies. Please stop working at place where there is supposed to be love and friendship if you are not going to show kindness. read more

Great library and staff. My husband was placed on a loan waiting list for a book that wasn't available through this library. After a few weeks, the library informed him they would be purchasing the book themselves. I am a long time Bismarck resident and the staff has always been very helpful. Great little coffee shop too. read more

It's an excellent library, in my opinion! Resources galore. Honestly my only complaint is the ambience - not that that would be an easy or cost effective thing to do. I just can't stand being in there too long with those white fluorescent lights beating down on you while you work/read. read more

Good library, plenty of resources, well maintained and inviting. A very comprehensive children's section, which my grandchildren enjoy. However, the workers are incredibly rude! I've been there several times, and have NEVER dealt with an employee with a pleasant disposition, especially in the children's section. My last visit, which prompted this review, consisted of a woman from the children's area attempting to put a mask on my 3 year old granddaughter without my permission, and oblivious to the fact that under the state mandate ages 4 and younger are exempt! She wasn't too happy with me... I will continue to frequent the library, I really do think it's a great place, but my grand babes may just stay home. Perhaps, in the meantime, the employees could attend some sort of "how to be happy in your job" training. read more

The library is located near the downtown area. As a non-Bismarck native, I had some trouble finding it. Parking was limited (they have their own lot but its small). When I walked inside, I noticed a lot of homeless people loitering or asking for change. It didn't really bother me, though. Inside appeared clean but I had a hard time finding my way around. The signs over the sections were small. They do have a great selection of books and especially new releases. The reason I am giving only 2 stars is the staff. I watched them ignore myself and several other patrons for no apparent reason. When they finally came to help, they were rude and seemed burdened by our presence. FYI: the library card policies are pretty strict. If you are new to the area, you will be denied a library card until you update your driver's license or ID with your local address. Fees may or may not apply. read more

Nice, despite the homeless people outside and inside it. Good selection of books for adults and kids, as well as coffee as well as conference rooms and small auditoriums to rent. read more