I'm not one who likes going to the dentist, but I do want my teeth and smile to look awesome. That…read morebeing said...everyone in the office makes you feel comfortable and does what they can to ease any stress you may have. They are personable when talking with you and assure you that you come first during any procedure you may be having done. Would I recommend Dr. Makela and his staff....absolutely.

I really have been happy with Dr Makela I get right in and very little wait. The entire staff is…read morewonderful and friendly they go out of their way to make sure you are comfortable and explain everything clearly!

Just here for my cleaning and you can color me impressed. The dental hygienist (Stacy) is…read moreabsolutely the best!! The staff is wonderful, as is Dr. Dave, but Stacy is the reason anyone and everyone that can should change their provider (as long as I don't get bumped). Clean comfortable offices and workspaces. More than ample parking.

Very poor service. I've never been treated so rudely by a hygienist. She was careless, dropping…read morethings on my head. And the whole experience was so uncomfortable, I've never felt so much discomfort during taking x-rays or dental cleaning. I've had them before, it has never been so uncomfortable. She doesn't care to do procedures in a more gentle way. I don't recommend her to anybody.

My family used to go to him, and our whole family wished that we had never stopped. He was…read moreextremely professional and honest. His dental hygienists and office staff were always great as well! My sister had a lot of dental problems from before our time at his practice, but he was great at managing them, and he went out of his way several times during "dental emergencies."

Hands down the best dentist in the entire world. I travel all the way from Denver to see him! My…read moresmile proves this to be true. The entire staff is super friendly, efficient and they know how to make you feel at ease!

I can't say enough good things about Dr. Whitcomb and his friendly staff. While on a flight from…read moreCalifornia to Pellston, a large piece of my front tooth broke off while eating a small pretzel. I was mortified! Upon landing I immediately tried to find a dentist to help me but being July the first four I contacted were on vacation! Through a recommendation I called Dr. Whitcomb's office and what a blessing that was. His staff is absolutely wonderful and gave me an appointment right away. They were very sympathetic to my dilemma and so kind when I arrived at the office. Dr. Whitcomb was outstanding to say the least and did a fantastic job repairing my tooth. I actually had another situation the next month with another tooth and both Dr. Whitcomb and his staff graciously took care of me right away. I am deeply grateful to all of them and plan to go back to Dr. Whitcomb this summer when I return to Petoskey for some more consultation on further treatments. They are the BEST!!!

You are rolling the dice with this office because they do not check coverage or network eligibility…read moreprior to you showing up. You can take off work and drive an hour or two only to find that you must pay out of pocket when the office can easily run this stuff in advance. You may show up and find out you have to pay cash which is a significant advantage to his practice at your expense. He may have quality care but his office doesn't do much to avoid unnecessary out of pocket expenses that are avoidable. They also can't handle being called out for this practice because they know it is reprehensible. All of this is avoidable. I made an appointment for my elderly mother who was in need of dental care. She could not get into local providers so we made an appointment with Dr. Forsmark's office which is quite a distance from her home. I offered to provide the insurance information through UPHP and Delta but the office said they did not need it now. Mom shows up to the appointment and finds out she is not covered at Dr. Forsmark's office and they never tried to run coverage prior to her showing up. I am sure at this point you can understand the frustration. Dr. Forsmark's office was not sympathetic in any way and were in shock that I would call them out for the practice.

I've been going to this office for 5 years and have never had an issue until recently...I get to my…read moreappt and they are seeing an issue with my insurance and i figured it out...It was her mistake of not charging my insurance at the time of visit. Not only did she not do this, but she then had my ss number on a sticky note along with my BD and Phone# AND first and last name....I asked her to shred them and this caused an issue. She refused to shred it, she chose to tear the sheet in half leaving my identity exposed... After I explained my concerns she then asked if I would like to shred it together...as if I'm a child. She was very rude during this time and my returning visit.

A new dentist runs this practice now and I could not let the last review be the one shown. I had a…read moredental emergency while on vacation, Dr. Nemecek went above and beyond just providing relief. He sent details with me and called my regular dentist with what he did so I can have my procedure completed at home. The staff is not just professional but compassionate and caring.

I am from down-state and forgot my contacts. I called Eyes on Main and they were so helpful and…read morewilling to get me a trial pair to wear while on vacation as long as I had my prescription from my doctor. They also helped to fix my glasses! Thanks for making my big problem a little one. I appreciate it!

My husband and I both go here and I love it that they respect my time! When I show up for an…read moreappointment at a set time, I'm promptly escorted in to have my exam. This is so important. Also the doctor listens and answers questions and is so very very nice. I would recommend them definitely.

Avoid. Unprofessional and disrespectful office staff. Go somewhere else. Horrible communication all…read morethey do is text and then I had to completed new patient paperwork three different times! After 8 months waiting to get in, they no showed me do to the office staff oncompetence and still wasn't able to see a provider. horrible experience. I'll never go back

I was sent to Great Lakes ENT from the ER at McLaren having gone there as a result of total hearing…read moreloss in one ear. McLaren did a brain scan and wanted immediate follow-up from the ENT's at Great Lakes. Great Lakes said they could possibly get me an appointment in 5 - 6 weeks. I called my doc in Chicago area, who told me to get to their offices immediately. The Ear Nose & Throat Specialists of Illinois saw me the next day and began treatments immediately. They informed me any delay would cause permanent deafness. If you need immediate treatment, Great Lakes is not for you, as they either do not care or forgot the Hippocratic oath they took. Stay away and get real professional help from real ENT's