In early June Josh pulled my toilet and snaked the line. In late September another plumber did the…read moresame job. Josh's work was okay. KINDA PRICEY. Josh was over three times the price of the second plumber.

I have a high-end sewer system which requires a knowledgeble tech to deal with. I'M IN WILLITS! I…read morewas blown away at how Tom was totally knowedgable about the high-end-but old system that I have. He is a very nice guy, I wish him well and will call hm for whatever plumbing needs that I havd. Actually, I have to see him every year to maintain this high-end sewer system. But I'm good with that. He's a good guy,

After the first company I scheduled with flaked on my appointment, they called a completely wrong…read morephone number to cancel, I reached out to Evan's. My prior land lord had hired them so I set up an appointment to get my dryer ducts cleaned. I was told it would be between 10-12 today. Prior to 10am Dylan called to let me know he was on his way. He showed a few minutes later and within a half hour I had excellent air flow! There is a flat charge and trustworthy service! I am so excited to start only running one dry cycle during laundry! A bit embarrassing, but this is how much he removed. Many years of build up, and I have cats... so you know that is mostly from them.

Thermostat for forced air heating stopped working during chilly weather…read more Called them; receptionist got on it right away and was able to arrange for a technician house call that same day! Checked old thermostat as I watched, answered questions. We needed a new thermostat, which he had in stock in his van. Showed me the specs and price on his phone, which I approved. He then installed it and voila! problem solved. Price? Not cheap, but reasonable considering the immediate and hassle-free service. It spared us another chilly night in the house! How that for value?

Best selection of plumbing parts locally. Friendly, helpful staff. They are free to offer advice…read moreand share their knowledge.

Folks here know their business. I've gone in multiple times and they always seem to turn my words…read morearound and paint a better picture of my issue than I do. Then they come up with a better solution. From simple projects to serious issues. Prices aren't the lowest but they are local and the best prices around here.

Owner called me promptly got me in at a good time. The quality of his honesty was really…read morerefreshing! And he was a very pleasant man. I would call this business again for future plumbing work.

I needed a new faucet and garbage disposal installed and haven't been impressed with previous…read moreplumbers I've used, so I called Northcoast Plumbing based on the Yelp reviews. Y'all. He answered the phone when I called, gave me an estimate over the phone, walked me through exactly what kind of garbage disposal I should get and where/how to purchase it, scheduled a few days out, texted me a confirmation (with his license number included in each text!), showed up on time, and got the job done quickly and professionally - for the price he quoted me. I'm straight up giddy about how smoothly the process went and actually look forward to hiring Bart again. Humboldt tradesfolk, take note: this is how you get repeat customers.

I called James at 08:30 because I had a pipe burst under my house. We turned the water off to the…read morehouse and James and Travis were here by 12:30 to fix the leak. By 14:00 they had completed the job and given me a great price on it, along with guarantees that they would be back in a flash if there were any more problems. I truly appreciated both the speed of their response as well as the reasonable price. Thank you James and Travis!

Called and they IMMEDIATELY came out on a Saturday night! SO glad I called because every other…read more"24/7" service didn't answer or couldn't come til Monday. We were having major backing up issues. In a house with a special need kid I'm SO THANKFUL!!!!! for Big Chunks Plumbing 100000% worth it. As far as emergency plumbing the price was incredibly fair and the problem was fixed within the hour. Very very grateful!!! Will call again if we need any plumbing done because AMAZING SERVICE. Don't bother with those other guys and waiting until the weekend is over when you can have your plumbing issue fixed right now! Seriously call the number! :)

I've used roto rooter several times in the past couple years. As a property manager having good…read morecontacts that you can rely on when it's beyond my scope of expertise is very important. The roto rooter team has always been very responsive and easy to work with. They show up when they say they will and even alert you when they're on their way to you. They make it easy working with my tenants and billing me after as well. I had a persistent leak at my house that I tried fixing three times and finally called them out. Alexandra and her coworker (I'm so bad with names) were great. Super friendly and professional. They found and addressed the problem fast. They had the new garbage disposal I needed on their truck and got it installed in no time. So nice to not have to worry about the phantom leak lol! Thanks again guys! Hopefully won't need you soon but If I do I know who to call. :)

I've been using Roto Rooter for 20 years and it's always been reasonably priced. Not any more! Just…read morecost me $99 to teach me to read the yelp reviews first even when it's a business you know and trust. Had them give me an estimate to install a Leaksmart Valve leak detector that I am providing. Their price to install my valve is the same price that I can get the top of the line Moen full system installed through Farmer's Insurance. Location is outside next to my porch so no access issues. Easily an hour or two to install. Double what the job should have cost

My request was urgent. (back up on both toilets and bath tub) Maple service was here within an…read morehour. Fast, efficient and he solved my problem with a smile. I am very happy. Its nice to know that you can get plumbing help when you need it. This is a company you can trust. From a very satisfied customer in Mckinleyville

They've always been great about getting back to me quickly, and Seth is awesome to work with. I was…read morehaving issues with my fire sprinklers in the ceiling that needed to be replaced and checked out. Seth was able to get the work done even while I was out of town for my daughter's surgery, which was such a relief. I trusted them to come in and take care of the problem while I wasn't home, and they got everything handled so fast. They really turned a stressful situation into something manageable, and I'm so grateful for that. Thank you.

Had a wet water heater at my parents house and feared the worst. They got us in immediately and…read morehad resolved the leaking supply line and replaced the inlet and outlet hoses within 2 hours of our call for under $250. Totally worth it. Honest repair.

John the Plumber is one of the best plumbers in Humboldt County. He's booked months in advance but…read morefit us in "after hours" for an emergency. He is very knowledgeable and reasonable. We will use John with any future plumbing repairs.

Worst customer service I have ever experienced…read more I purchased a home in late 2023 and shortly after, my furnace went out during winter. I had the American Home Shield (AHS) insurance and I made a claim and they contacted Redwood Mechanical who they contract with and they responded promptly. The technician was courteous and professional and gave me detailed explanation of what needed to be done. It was upwards of $10,000 job mostly covered by AHS except for some personal upgrades I would pay out of pocket for. The technician told me that he would email me on Monday probably for a grand total. This was on a Thursday. The following week I heard nothing so I called the office and a woman answered and she said she would check and get back to me. I hadn't heard back from her for a few days so I called back and left a message which went unreturned. From that point on, I was unable to get a hold of anyone at the company for about six weeks. I called several days a week, sometimes several times a day and no one ever answered the phone. I left voice messages, text messages, and email message which all went unanswered. During this time period I called AHS and let them know what was going on. They called and emailed Redwood Mechanical twice with no response and my complaint had been escalated to a higher level with AHS. At the six week mark AHS told me that if Redwood Mechanical didn't respond by the next day that they would find an alternate HVAC company to do the repair work on my furnace. The very next day I called Redwood Mechanical and they actually answered the phone. A coincidence that on the final day before they lost the contract they responded to me? I told the woman I spoke to that I had been trying to get a hold of her for six weeks. Her response was that the product hadn't come in yet, she was sick, I think she said she had to take the kids to school, etc. I was like yeah okay but SIX WEEKS with not answer to any of my messages? She admits that they "dropped the ball." They did complete the job eventually and the work was good quality and met my expectations. I usually give people the benefit of the doubt and am understanding when mishaps occur but this was the worst customer service I have ever experienced in my 59 years. I don't understand how anyone runs a business like this, ignoring a customer's call and emails for a month and a half. The only thing I could figure was one of two things: 1. Because I was using AHS and Redwood Mechanical had the contract to repair my furnace, they knew I would be there waiting regardless so they didn't care enough to make a minimal effort to "meet and exceed" their customers' expectations as stated on their website. Just put me dead last on the customer service list knowing I'd be there when they felt like dealing with me. Pretty coincidental that on the last day before losing the contract they responded to me. For all I know, the product had already come in days before but they preferred to handle other jobs first. Or 2. The other possibility is that they just don't know/don't care how to run a business. It's been about a year since I had work done and did not plan on writing a Yelp review. However, a few weeks ago I had called the office asking about type/size filter they had installed so I could get some. She told me she doesn't have the info but would ask and get back to me. And I never heard back from her. So same old same old so... 5 stars for work done 0 star for customer service.

Installed new wall heaters and did a great job making sure they worked! Came back again for a…read moreservice call to fix a small hiccup on one of the heaters. Thanks again!

Exceptional service. Exceptional responsiveness. Two things you want when your septic system is not…read morefunctioning as expected. Reasonable pricing, and incredibly personable, kind, and professional folks. Highly recommend.

Called Steve's Septic Service .. They were out the next day to clean out a septic . Quick and Easy…read more..