Christian is a professional young man with a friendly and outgoing demeanor and a great work ethic…read more I am giving Christian a 5 star review. He was on property super fast to evaluate overall need and give us options that were in line with a budget that was affordable. Christian was also helpful by helping us set up the camera app and teach us how to use. Even us older folks can use the app with ease, thanks to Christian who taught us well. Christian did exactly what we needed in about an hour after deciding best plan for us. He even set up the app on my phone. And taught me how to use the app. He did an outstanding job. I highly recommend giving Christian a call if you're considering a security system that will be affordable and fit your needs. Upgrades or new. He's got you covered.

Christian was so nice and knowledgeable! He came to assess our TV because it has a blue tint and he…read moreexplained what he was doing throughout the consultation and what our options are. Would highly recommend working with him!

I chose DYEZZ Surveillance when it came time for me to pick a security company for my new business,…read morebased on their reputation and testimonials from friends. I have been highly satisfied with their professionalism and very customer-focused service. Everyone was very patient and knowledgeable when it came to creating a personalized solution for my cafe. I would not hesitate to recommend their services to anyone! They helped me pick out the right system for my needs, and are always available to answer any questions (and I always have a lot.) Highly recommended!

Very professional, great prices, will recommend to everyone and will use them again if needed…read more.. If anyone needs home or business security system Dyezz is the way to go!!

I hired Michael for home security and I feel robbed. Don't plan on them getting the job right the…read morefirst time. I provided cameras for installation and a home security system. It took 2 weeks for Michael, the owner, to provide me with a receipt, he was angry at me for that. Then it took a hour and a half for Michael to find out how to access the cameras. Eight cameras, half had an acceptable view. It took an additional hour and a half to fix the view. The cameras have not been programmed. I hired him to install cameras and he thinks that his job ends with the installation. He installs home entertainment systems much more complicated that my cameras. The DVR wiring is a mess of wires and fragile looking. The alarm system pad is battery operated and he claims it can be placed anywhere. The battery didn't last 12 hrs unplugged. The sensors keep falling off. The work that is visible to my untrained eye and Michaels problem solving skills (loosing his temper and talking over me) is unacceptable. To be honest, I don't want him back in my house to fix things because he's incompetent and couldn't care less. I am so disgusted with this waste of time and money 'investment', I wanted him to remove everything to start a new. He refused because he's only motivated to take your money. I would of been better off buying a Ring home security package at Costco for less than 300 dollars and installing it myself. This "security" company leaves you feeling violated.

We have been working with system integrations for several years. Michael takes care of pretty much…read moreall our audiovisual, home theater and security needs. He is incredibly responsive, intelligent and thorough. Always shows up when he says he will show up, always gets the job done correctly, is a perfectionist with a knack for detail, and his prices are extremely reasonable. I have recommended him to all my friends and family and everyone is so thankful I recommended him to them. I will always use him as long as I live in El Paso.

Premium Surveillance is the first place I will always call when I have a need for a wired security…read morecamera system! I needed a camera system spec'd out in a pinch to help monitor an elderly family member from out of town. I started calling vendors in El Paso on 1/3/2020. Jorge was my 3rd call. The others were hesitant to tell me anything over the phone not even being able to give me a ball park cost without an on-sight meeting. 10 days later I am still awaiting calls back from the other companies and Jorge has completed installation of my system! I'm a telecommunications architect/engineer, I am very technical and can run low voltage cabling, I just didn't have time to work on this myself with the issues I was dealing with. I told Jorge what I needed on our first phone call. He had budgetary pricing for me within a few minutes. I asked more questions about the solution he was proposing and he sent me screenshots and YouTube videos showing me exactly what I needed to see to understand the look/feel/operation. His pricing was very competitive and he was very informative and personable over the phone so I gave him the green light a few days later and he was off to the races! I had two of the most stressful weeks of my life starting on 12/27/2019 through about 1/10/2020 finding out that an 88 year old aunt of mine had been neglected by her stay at home nursing service and that the managers of the service had not provided me with a full accounting of her status. The items I found were truly upsetting. My aunt is like an innocent kid that cannot protect herself. This aunt is the last of my family in El Paso where my family immigrated in the early 1940's so I needed a way to see myself what her status was from out of town. The more I dug the more I found and the more upset I became. My aunt's nurses checked my vitals at some point and told me that I was stroke level blood pressure and was in an extreme exhaustion state; I'm normally pretty healthy. If I had the gamma ray exposure that causes Bruce Banner to turn into the Hulk, El Paso would have been on fire. Jorge (and his brother who helped him install the system) is one of the hardest workers I've ever met. This is a family business, he's been installing these systems for years even though he's pretty young himself. He's very proficient! He's very meticulous and detail oriented. I asked him to install this system like it was his abuelitas house and I can say that he 100% delivered on that request. In addition, we had many great discussions about technology, hot rods, bbq, our wives, our fathers and on and on and on, he's a great guy who quickly earned my trust that is not given frivolously to people. In addition to being a great technician, he helped me calm down and my blood pressure came back in check after one of our discussions :) His work results are amazing. The installation is very very clean. The cabling was done very professionally and he tuned the system to perfection. I have already recommended him to several people I am very close with in El Paso. I highly recommend Jorge and Premium Surveillance!!!

From the owner: Our company focuses on giving customers professional grade systems and clean professional…read moreinstallations. Our priority is to protect client’s assets while keeping affordable prices and efficient solutions.

We just bought and moved into our home a few days ago and were introduced to Prewire by our builder…read morewho had a very impressive system installed in his office. From the start, Steven and the Prewire team blew us away with their customer service. Every time I reached out, Jaqueline or the other lady (sorry I forgot your name!) answered my questions completely or found a solution on the spot. On installation day, Cesar came out and in about 3 hours had the entire system installed and networking set up! Not only did he get our security system running, but he also added a smart lock to our front door and wired every room for ethernet. Upon pre work inspection Cesar told the house was not prewired for cameras, but Steven and his crew did not flinch. They set an appointment that same week to knock out that monumental task. That is what I call service! Now about those negative reviews. Let's be real, some people will complain no matter what. These are the same folks who get mad when rain is wet, sushi tastes like seafood, or the free sample at Costco was too small. They are the type who send food back at restaurants to avoid paying or complain about the free bread not being fancy enough. Just read their reviews and you'll see a pattern of negativity. Bottom line, ignore the noise. Our experience with Steven and the entire Prewire team was outstanding. The rest of us will be enjoying our perfectly set up security home system and sleeping safe at night knowing these rockstars at Prewire take great pride in their work. They are honest, dependable, and deliver exactly what they promise and that is why Prewire is in a league of their own.

Absolutely the most pathetic business ever! Seriously, it astonishes me that something like this…read moreactually exist. Pretty much you will get a lost child on the phone, clueless and could careless. No type of organization or follow-up. I can't believe housebuilders are actually using these people to wire up a place. Three weeks and no resolution on a near 600k house in El Paso. So, I guest I have to simply buy my own system and replace the the one that was wired up by them. I am so frustrated. OMG, just stay away from them. I believe a pigeon could give better service or even have a clue. Is this a business or a hobby? Seems like a one man operation with his little clueless brother as the CSR. What a joke! Please close down asap will ya!