Do NOT use this bank. The amount of times I was not able to use my account because of "fraud" is…read morebeyond comical. I am in the process of switching banks and have not had access to my money in over TWO WEEKS. While on a month long trip this summer, I could not use my card after the first day despite notifying them of my trip before hand. If I wasn't with family, I honestly don't know what I would have done. I never write bad reviews like this, but my experience with this bank has been anything but positive and I'd like to help prevent others from going through what I've gone through if I can. Worst banking experience I've ever had.

Great bank. Someone hacked my phone and left the previous rating Trust this bank for all of your…read morefinancial needs, whether simply checking or all the way up to investing for your future!

3rd year using Amerifile, couldn't be happier. Super…read moreFriendly Staff and super quick results. Definitely recommend! From Colona, Illinois.

Jim at Amerifile is the best tax preparer in the Quad Cities!!…read more They took care of ALL my delicate information and various questions with ease! Very complicated situation... AND they gave me half off after working with HR Block the previous year!! GO see them!

Great local bank with friendly service but all the services of a national chain bank without the…read moreimpersonal treatment and funds stay local!

Have lived in a Richard Property for 2 years and have had a great experience. They are very…read moreresponsive while also respecting our privacy. They also do a good job with the landscaping and making sure it looks nice. Would recommend to anybody looking to rent in the QC.

I have used American Bank and Trust for 2 different mortgage services and other bank services and…read morefound them to be extremely easy to work with and very professional with documentation and contact response. I would definitely recommend them for any bank services. It was nice to deal with a smaller personal bank rather than one of the large Country wide banks that you are only a number and you are treated as a number.

I requested copies of statements for my account for 3 of the previous 4 years and was charged…read more112.00. Seems steep for 36 papers, but OK. The bank sent me the statements without copies of the checks which are normally included with every statement. That is the only way to find the recipients of the checks, which was essential for me. They claimed they could only locate these only with extreme expense, bacause they are kept on CD's. How hard can it be? Despite the fact that they sent me only partial statements, they kept the 112.00.

my dads furnace had to be replaced in Feb 2025. All Hours did the work. the furnace sounds like an…read moreairliner is landing in his basement it's so loud. My father then passed away. In June of 2025, the air conditioner stopped working. I thought I would try to keep with the same company for simplicity. The person who came to the house to look at it was nice but told me it had to be replaced. He said he would let them know at the office and someone would call me to discuss the possibilities of replacing the unit. no one called. I finally called the office and John stated he would call me later that evening or for sure the next morning with an estimate. no one called. after waiting another 2 weeks to hear from all hours, I decided to have another company install a new unit. They were, however, very prompt in sending a service bill for $140.00. since they were not in a hurry to call me back I was not in a hurry to pay the bill. two months later they are now today wondering why I haven't sent the money. i would have sent it immediately if I hadn't been kept waiting on the return call with an estimate as promised. I tried to return their call after I got off work to explain why I hadn't yet sent payment and that I was waiting to see how long it would take to get a return call from them. Even though I called before 5pm which is the time they are supposed to be open till, no one answered. I tried twice. No answer. I am sending their payment but am hoping they read this review for improved customer service. Follow through is an extremely important part of customer service and this was lacking in my experience.

I've been trying to get them to come and check my air conditioner as it's old and I've had problems…read morewith it before. They had come and done work for me in the past and the service guy is very good and the only reason I call them. He actually did something to my air conditioner a few years ago that has kept me from having to buy a new one. I've called there several times to get something scheduled to have him check it to make sure it's running OK before it gets hot. I had a day scheduled a few weeks ago but the office lady called and cancelled it saying they had people with no air and would call to reschedule which she did not. I called again today to try and schedule an appointment for next week as it will be getting hot again. She says I'll call you in a few days to schedule that. I don't even understand that. Why would she just not schedule it while I'm on the phone and have already been cancelled by them! She is also sometimes rude on the phone. It's too bad because the service guy is great and that's why I call this company. Evidently they don't need the business too badly!!!

SCORE! Happy, polite phone operator as well as repairman Don…read more We knew we used our fireplace A LOT, but a week without it, made us appreciate Barnett's House of Fireplaces ~ (insider info, he was able to remove something [gooey] a g'child stuck to the glass through the grate over a year ago)

It's hard to find a business that really cares for their customers. This place does and we will…read moresupport them as well.

I've been with the company for a short while and I can already say it's a lot different than all…read morethe security companies I've worked for. They take pride in giving great training and information as well as looking the part. Everyone is put together and in nice uniforms. The pay is outstanding and even offers overtime that my previous company did not! I'm excited to see where this company can take me!! The sky is the limit!! I also took the firearm training with Brad Utter...super cool guy!! a vibe while learning! I didn't feel like I was sitting in a classroom waiting for it to be over. CHECK THEM OUT YOU WONT REGRET IT!!

GSS was the security company chosen by Top-Notch Productions, INC. to provide overnight security…read morefor the Quad City Orchestra's summer concert, Riverfront Pops. They provided professional security that kept the park empty during the overnight hours and monitored the equipment that had been set up during the days prior to and through the event. Each guard was professional, friendly, arrived ahead of time and was prepared. I appreciated that each GSS employee was also visited by a shift supervisor each night at least once if not twice during their scheduled hours with us. The communication with the company was quick and clear. Their hourly rate was very fair and I believe we got the quality we paid for and that we were looking for. We will use Global Security Systems again for the 2019 QCSO Riverfront Pops concert and all others as needed.