Tried going to Lederman Bail Bonds first, and the lady would absolutely not work with me or anyone…read moreI knew that wanted to help. A1 only wanted to know if I had the money for it, and if the bond was surety or cash only. Ron Montgomery was the guy who helped my husband and I, and I am very grateful. Go to these guys, not Lederman.

Excellent service listens to your needs performs to your expectations. Highly recommend this agency.read more

Paid for rush service ($270 - 3 service attempts)) to serve a 30 day notice (over a 6 day period…read moregoing into a weekend) to evict persons living in a probate estate home. Server stuck a copy of the notice in the door on second attempt because he "saw rubbish" outside and assumed they had moved. With that inexperienced and stupid attempt he basically told the occupants what he was doing. (I was told by the office that he had 10 years with the company) Three attempts means three attempts, lousy or not. The same night my client heard from a third party in communication with the occupants that they had found the notice (not legal service). I emailed the company THAT NIGHT and told them what had happened. The server had gone out the third time the next morning prior to the company contacting him. The entire time of the contract, it took the office HOURS to contact the server (they told ME this) They gave me one more service attempt because they had admitted they screwed up. The server saw lights on and heard voices inside but (surprise) they wouldn't open the door. For the last three days of the service period, I emailed the company for status without response approximately 10 times. When I called, they told me that they received the emails, and were waiting for their server to respond. I've been practicing law 30 years and have used many companies for service of process. This company had no plan on how you serve an individual, made fatal errors, and had poor communication both internally and with the client. I wouldn't use MSI to serve a notice to a child's teacher that they were sick that day, let alone anything important. Without any doubt among the worst in the Chicago area. Stay away and don't waste your money. ----- Regarding the owner's response below, it is utter nonsense. I sent these guys to serve notice on a vacant house for $270? The owner is lying. I told them three people lived there. They were sent there to serve notice, not to make a judgment call on occupancy? Oh, and do people ever leave a house? Their server left a notice in the door, effectively rendering any future attempts futile. The woman in their office admitted it, that's why they gave me an extra attempt. It wasn't a "courtesy" attemp. They screwed up. You have a weekend job and you don't communicate with the client? That's poor business practice. As far a suggestions. YOU MADE NONE except a stakeout which given your track record would be a waste of time and money.. I emailed 6 times Monday morning for status, and called when you didn't answer. Hey man. I know it's painful to get a bad review. But you should suck it up and try to get better instead of lying on Yelp. You have a poorly run business.

Very helpful and straightforward. Gave all the necessary information and my friend was released…read moreimmediatel.

Use a different bondsman if there is one in the area. I was being honest because my brother is in…read morejail and I was trying to help bail him out so that he can be with his kids. I live in another state and was putting up the 10% for his bail. He has lived in Iowa for the last 15 years. They assumed he would be fleeing the state and decided to raise the bond to the full amount. I am a law abiding citizen and I work for the government, I would never do anything to jeopardize my career especially harboring a fugitive. Their service is far from exceptional and they really don't care about reuniting family. They just want the money.

By far the best bonding company that i have ever went through. I will reccommend this company to…read moreeveryone

I contacted LBB, Kyle Duffy owner, in Dec. of 2025.... over 6 months ago . He was mistakingly…read moresent $1,000.00 that was meant for a different business. He said he did not have a Paypal account or my money. PayPal contacted me and sent verification that Liberty Bail Bobd Does have an Account and the money is in that account. I have asked for his cooperation . Paypal suggested I reach out to Kyle Duffy . I did and He threatened to file harassment charges if I contacted him again. WHY haven't you just returned my money Kyle Duffy? It's the right thing to do.

Helped me locate my daughter about 15 years ago, after her father took her out of school and hid…read moreher away with a family on a farm way out in the country. He was extremely capable, I never would have found her if not for his help. Thank you again and always. Highly recommended, very professional, i am forever grateful.

I hired Jeff to look into a current address for my ex for child support purposes come to find out…read morethe information he charged me for was listed on the White Pages. Disappointing.

I have known and done business with Tom at Burlington insurance for a good 35 years. Very much a…read moreman with integrity a man of this word. I have had to use him a few times and he was always there and on a very good job

This company is the best! I was unfamiliar with the bonding process and Tom explained it to me in…read moredetail. He was very kind and polite and calm, unlike me! He took the time to talk with me and tell me the process and even contacted the jail for me so I could help out a friend. When I met with him he was the same; calm, polite and kind. He was also that way with my friend who was in jail. He explains things clearly and was very honest with me. He even offered to help me find a different bondsman if he couldn't help. I am so glad I found him and his company. If I ever need this type of help again, he will be the first person I call. Thank you Tom.