I was able to check their website to see if they had available to rent what I was looking for. I…read moreeasily found the item and the prices. I called to make sure it was in stock and available and the gentleman in the phone was extremely helpful. I rented a yard brush that is typically used to sweep gravel out of grass. I used it to sweep the acorns out of my yard this spring. It worked fantastic. They provided me with a small gas can that already had the gas oil mix in it so that was helpful. I'll be going to them for any future rental needs.

I rarely leave negative reviews, but my experience with this company was so unbelievably…read moreunprofessional, unethical, and hostile that I feel obligated to warn others. A few years ago, I rented heavy equipment from this business to remove trees on my property and paid extra for their rental protection plan specifically to avoid major liability concerns. When I returned the equipment, I was honest about the damage that had occurred and fully disclosed everything upfront. I was told they would assess the situation and follow up. Instead, weeks later, I received a bill for several thousand dollars with no prior communication, explanation, or courtesy call. When I called for clarification, I was given an explanation over the phone and asked to come in if I wanted to better understand the charges. Upon arriving, what should have been a simple customer service conversation quickly turned into one of the most hostile and arrogant business interactions I've ever experienced. During my discussion with the store manager, another employee--later identified as Josh Bresson, believed to be the owner's son--abruptly inserted himself into the conversation in an aggressive, rude, and confrontational manner. Despite my calm and respectful approach, he treated me as though I was there to deceive or attack them. His behavior was arrogant, hostile, and completely unacceptable. Over the following months, I was harassed with repeated billing attempts, excessive fees, rude messages, and eventually an unauthorized charge of several thousand dollars placed on my credit card without my approval. When confronted, Josh doubled down with threats, boasting that his contract was "bulletproof," that he had "never lost in court," and aggressively implied I had no chance of winning. Well, we went to court--and he lost. The judge ruled in my favor, confirming that the damages were in fact covered under the rental protection plan I had purchased from the beginning. This entire ordeal demonstrated a shocking level of dishonesty, intimidation tactics, and predatory business behavior. Rather than honoring their agreement, they attempted to bully and financially pressure a customer who had acted honestly from day one. I strongly caution anyone considering doing business here: read everything carefully, document every interaction, and be prepared for an experience that may be far more about intimidation than customer service. Professionalism, integrity, and ethical treatment of customers appear to be severely lacking here.

From out of town and stopped here due to the 5-star reviews, because I won't be home for another 4…read moredays. I'm in the area weekly for work, and will do my best to avoid this Laundry Plus location next time. Without exaggeration, this establishment is filthy! Oddly, the restroom is the cleanest area in the building. On a positive note, their wash costs are reasonable. However, I'd rather pay more and have a clean place to sit for 2 hours.

First and last time here. I only stopped by this town. The laundromat accepts both coins and credit…read morecards. The facility was also very clean and wash prices reasonable from $2.25 to $9. They have different sized washers which made the price vary. Their dryers were huge and could easily accomate comforters and priced at $1.50 per load. I like it. This is how i imagine a good laundromat should be. There are also sufficient seating. However they have limited tables and baskets probably around 6-7 total. The place was not packed with people too. I like that. It gets noisy. They have 1 tv that i noticed. I brought my laptop and did some paper errands at a desk table and my wash and dry load was completed in about 1hr - wash (26min), dry (35min), then manually folded. Highly recommended. On google review, this place goes by laundry plus. Same address though.

I've been a customer of theirs since their inception years ago. I pay a monthly fee that is direct…read morepaid from my bank account. The bin was provided to me and is picked up at my curb every week on my normal city garbage day. This service has saved me so much time not having to store my recyclables in the garage, load them up in my car and take them to the recycling center and sort them. I recommend them to anyone. I have a family of five and we fill up our bin every week.

The service was average. It took two months to resolve a closed account balance issue and posting…read moreon multiple review sites before I received my refund.

Direct Appliance is a reliable, honest, and friendly business. We get good prices and they provide…read moregreat service. The service people are congenial and knowledgeable. We purchased a dishwasher from them 7 years ago and just purchased another one from them. They do everything they can to give you the best experience possible.

We had problems with our oven and called Direct Appliance for repairs. We waited a week for the…read moreappointment. We were charged $105. The man told us he'd get back to us about the problem and part. He never did. They were closed for four days and when they reopened, I called. Nothing had been done. It appears someone did a quick look and called us back. They said they couldn't get the part for six months. I get this happened over the holidays and I know we've all had some supply chain issues. All that said, it took almost three weeks to get an answer, they didn't follow through on calling us, and had no solutions once I called them.

Personally know the owner!! Lots of different cars and big he doesn't have the part he can find it.read more

Excellent customer service! Emailed a question when closed, got a response before they opened next…read morebusiness day. Color and paper quality were awesome. Definitely recommend.