Great Customer Service! My interactions with Connie were top notch! I highly recommend Black Market Arms!

They blocked me on GB from buying from them, because I refused to take down a previous bad experience review... Feedback extortion at its finest. read more

Extremely Disappointing Experience - Beware of This Seller I was shipped used parts sold as new, and what followed was weeks of frustration trying to get a resolution. Despite communicating back and forth almost daily for multiple weeks, the company refused to take accountability and still charged a restocking fee when I returned the product. The customer service was slow, dismissive, and unwilling to resolve a clear mistake on their end. Even after providing proof, I was met with excuses instead of solutions. This is not how a reputable business operates. I strongly do not recommend purchasing from this store, no matter how tempting their prices might look -- the headache and wasted time aren't worth the few dollars you might save. read more

Black Market Arms - Damage to the feed ramp, submitted to the company within 6 hours of having the part delivered. - Outdoor Gear Near Me - Auxvasse, Missouri

I made a purchase and it was the fastest shipment, best price, and it came with amazing customer service. I highly recommend buying from them. They are now my go to seller when looking to make a purchase. read more

I had recently just purchased a U.S. Optics FDN Scope from Black Market Arms for my CheyTac M200 Intervention. I purchased through Gunbroker. The folks over there were amazing, and hold value! I appreciate their integrity, and standing behind the products they sell. read more

the sight thats pressed through the 1911 barrel on my brand new gun first time out after 2 months of going back and forth I get this! I'm a mess I need a therapist I shouldn't own a gun. all because they falsely advertised the gun as chrome and then the first time shooting it the barrel sight falls off. if anyone is thinking of doing business with them contact me I'll share some emails from them so you can see who is stable and who isn't. read more

My Rating for this company is 0. Worst company ever. They advertise a handgun that comes with 2 magazines. 16 and 10 round. Depending on your state you can get only one of the magazine. I spoke to a person by the name of Lance and another woman who confirmed that I will be getting the 10 round magazine. My state does not allowed more than 10 round magazine. Well I got the handgun with no magazine. Who byes a gun wit no magazine.? This is like buying a car with no tires.! Nothing but LIES! I would of not bought this gun if they had told me it comes with no Magazine. Stay away!!! Don't trust this company! read more

Black Market Arms - Outdoor Gear Near Me - Auxvasse, Missouri

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Buyer Beware!!! These people use stock photos to con buyers! GunBroker listing clearly shows a steel framed revolver. The title listing, "Pietta RGBSH44 1858 Rem Texas Sheriff 44 Cal 6 Shot 5.50" Blued..." Clearly states a Blued Revolver. What do I get? A brass framed revolver. Unfortunately their massive sale of trivial items buried their negative reviews. It seems they've done this on multiple occasions and yet seem to get away with it. Shame on BlackMarketArms for their shady dealings, and shame on GunBroker for allowing sellers to use stock photos to con potential buyers! Stay away! read more

Black Market Arms - Outdoor Gear Near Me - Auxvasse, Missouri

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I wish I would have checked these reviews before making a purchase. The exact same thing has happened before (as shown here) with the inability to cancel a placed order not yet processed or shipped. Customer service is nonexistent. They cite policy as a reason to not do the right thing. There should always be an exception to policy for the right/fair reasons. So here's what happened: I purchased a Walther PPS handgun in error. Within less than 12 hours I contacted BMA to cancel, and they said that they could not. Not good since the handgun I meant to purchase was $100s less. I relented and was able to cancel my intended order from another vendor to allow me to afford the purchase of the unwanted firearm. So I get the handgun, and it has rust on the barrel feed ramp! I immediately report this to BMA, who tell me that it needs to be oiled? Why the rust in the first place? This was supposed to be brand new. They tell me that I cannot return it since it has been transferred to me. How can I know that there is rust if it isn't transferred to my possession to allow me to inspect it? So then I ask for a partial refund since the handgun is definitely not new and should have been priced as used. Again BMA says no, and claims the weapon was sealed. It was not, and was also in an open plastic bag inside the plastic case. They told me the only recourse is to contact Walther for warranty repair. What the heck? Needless to say, I will never buy from BMA or recommend them to anyone. Moreover, I will warn everyone I know to stay far away from these dishonest and unprofessional sellers of used and corroded firearms. read more

DO NOT BUY FROM THIS PLACE! Ordered a beretta a300 ultima patrol 7+1. This model has the magazine tube which is flush with the barrel. Picture shows 7+1 model. Description says 7+1. Item sent, was the 5+1. When contacted, the lady on the phone even acknowledged they sent the 5+1 when it should have been the 7+1. Said couldn't process any return (they won't do exchanges) until her boss or management team approved it. She stated once the firearm was received, they would process a refund but I would have to order it again from a different listing. A few hours later, I received and email saying that because the description says both 7+1 & 5+1 I could return the shotgun, (which I didn't even take possession of yet. Still at ffl) but would have to pay a 20% restocking fee. The shotgun doesn't even hold 7+1 rounds like the description says! read more

Ordered an item via gun broker from black market arms. They want to charge me their credit card fee of 3%. Why? And they offer no other way to accept payment. So they give you no choice, like living in a third world country. But this is the USA. Their ridiculous selling practice needs to stop. I'm already paying taxes and shipping and other idiotic fees ... I ain't paying YOUR credit card fees. You're the seller, you have to eat it. Funniest part is they reported me to gunbroker and now my account is locked over one instance of a seller being an imbecile. read more

USED GUN OFFERED TO ME AS NEW. NOT SO. I bought a 9 mm pistol from BMA. They claim is was new from the factory. But there was no manual in the box. The manufacturer was Springfield arms. Do you think they would forget to put in a manual? No. This was not a new firearm. Black Market Arms misrepresented that is was new. No manufacturer would neglect to add a manual. Imagine the liability. This was a used gun, without a manual, presented to me as new. I will not buy from Black Market Arms again. read more

WThe worstorst firearm company charged me 1200 dollars for a rifle. waits a week to cancel the order and blame it on inventory but relists the rifle for 1800 dollars and lists 20 of them! do not recommend!! read more

Excellent folks here, Kudos to Krista for our conversation on Monday early afternoon, they shipped little later, Monday afternoon, received tracking number promptly and got a call here on Wednesday from my local Denver FFL the shotgun, nicely packaged arrived. Seamless transaction. Highly recommended! read more

BUYER BEWARE....this BLACK MARKET ARMS does not accept CCs. They want the buyer to send gift cards. WTHO? The buyer has no recourse, if BMA doesn't send the item or sends a defective item. Get this...I even offered to pay a 3% CC fee to BMA. I sent the email below to BMA when BMA stated no CC payment... "Why the big deal in not allowing me to use a CC, if I pay your 3% CC fee? As I pointed out, it's a WIN - WIN for you and me. A no brainer. Do you not understand my point? For my safety, a CC is the only route to go. Is BMA not interested in making a sale? " BLACK MARKET ARMS said no. read more

In my opinion, Inflexible and unconcerned customer service. Steer clear, many other shops to buy from for about the same price. Example here: I ordered the wrong gun on GB and would like to exchange it with the right gun 13:05 Unfortunately, your order is too far processed to be canceled. 13:06 I ordered it about 10 minutes ago 13:07 I dont need it cancelled anyway, just changed to the right caliber 13:07 I will pay the difference gladly 13:08 We di not swap items on orders. 13:09 Ok lets try and be reasonable and look at some facts:You havent processed the order yet, as it was bought and paid for about 10 minutes ago. I want to give you more money 13:10 b) I am willing to pay to upgrade to the right gun, I take ownership of my mistake 13:10 Is that not reasonable customer service with no loss to you? 13:10 We cannot swap items on orders, and yes, your order has been processed. It cannot be canceled. 13:11 well for the record you guys suck and I will be sure not to buy from you again Read 13:11 Thank you for the notice. read more

Terrible. Sold me a handgun as new that had rust on it. They refused to allow me to return or provide any type of refund whatsoever. Do not buy from this seller. read more

Bad reviews do not reflect my experience...these guys were awesome...great communication, fast shipping, awesome customer service, great product... read more

I call to buy ammo because they have a very good price online. It looked like the offer was for 200 rounds so I ask the girl taking the order to confirm and she did... They charge shipping for the 200 rounds but only one box of 20 rounds arrived. I call and the manager accept the mistake but they wouldn't take my ammo back due to their sale policy. Just got shipping refunded. How is it possible that they make a mistake and can take their product back? I should've got back the refund for the item and shipping. The girls taking the phone calls obviously don't know what they are talking about. read more

I was about to make a purchase and thought I would check reviews. Way too many horror stories so I will not be buying from them. I'd rather pay a little more at a local place where I know I can go to them if I have a problem. read more

Awesome. Fast shipping and the people there made buying a firearm online a very simple process.

Ordered two Ed Brown 9 round magazines from Black Market Arms on Gunbroker. Paid in full. When they arrived at the post office I immediately opened them and they were NOT AS ADVERTISED and were 8 round magazines which I put back in the box and taped them up to close the package. I simply gave them back to the postal clerk with return to sender Mis advertised items from Black Market Arms. Their fault . Getting my money back was an impossible effort. Not only that some smart ass at BMA accused us of stealing them and not returning their mis advertised items. Which was false. Finally after numerous calls to their so called customer service people they admitted they DID receive them back but tried to charge us partially. Couldn't get a simple full credit from them sending the WRONG item. Had to call my credit card company to contest the bogus charge from this outfit. Bad news and customer service , even though it was Black Market Arms mistake was nonexistent. Buyer beware... read more

I strongly suggest to anyone seeing this review to reconsider using this company. Per the email they sent me in response to my ordering being stolen, see below their response. Darren, after reviewing your order with management, there is nothing that we can do about your package being stolen. It had been packaged, shipped, and delivered to the correct address. You were sent tracking, so you could know when your package was delivered. Unfortunately, with everything on our end being done correctly, there is nothing we can do on our end. Again, we recommend filing a police report about your package being stolen. Thank You, Vada BMA Customer Service Black Market Arms LLC 916 County Road 281 Auxvasse MO 65231 1-888-274-2067 Phone 1-573-298-4156 Fax read more

I ordered a handgun from these guys. The gun was fine and everything was in good working order however, the photo used to depict the gun was incorrect to what I had received. I wanted my gun to have the barrel in the same finish as in the picture but it came to me in a different one. I worked with the company in order to see if they can help me in any sort of way but they refused. I don't think I have ever worked with anyone that was this quick to abandon their customers over details (big or small) that they have failed to address. I want to like these guys but frankly, I have lost all confidence in their competency to be a reputable dealer. read more

This is a review of the online ordering process, not the store or its employees. I ordered a rifle and after paying, I received an email saying additional shipping charges were necessary since I live in Alaska. I replied the next day saying , "no problem, charge whatever you need." The next day and I get a "we don't store CC info so you'll need to give us a call." I'm a night worker, so I staid up the following morning to call only to find out Customer Service for online orders isn't open during the weekend. I stay up Monday morning to call and was told all of the rifles sold over the weekend. Despite them already charging my CC for the rifle, they didn't bother to allocate me a $1200 rifle for a damn $40 shipping charge. To me, that's HORSESH!T. I've never written a bad review as I don't like Karens but man that sucks. read more

Ordered Thursday night had parts Sunday morning, killer price, fast shipping, good communication! Nothing to whine about. I am hooked. read more

Black Market Arms - Outdoor Gear Near Me - Auxvasse, Missouri

They didnt answer my emails through gunbroker or directly. This caused a few days delay involving my FFL. I wont buy from Black Market again but they werent terrible i guess. read more

Awesome Shop I like that the the guy sometime remember my name. IF you are looking for a Store like Bass Pro this isn't it. But I personally hate Bass Pro due that to the I get more help from other customer then I do a Bass pro employee. I have bought many guns here and mainly because (great price) when I walk in someone is willing to help a younger looking mixed guy, and I have seen the same for black guys with dreadlock. My 1st time driving out there I almost turned around 5 time think where in BFE am I going and is there a after Dark sign. But everybody was so Awesome and helpful. IF there was 7 people in there you had some wait time but for the deals I was getting I just plan to spend sometime there. FYI CELL phone don't work in the Building TO the woman that said they have trouble there, I don't know what happened that day but if you had more then one kid running around a GUN shop I could see being asked to leave. You have to understand they have $1000 of dollar of gun setting 2 ft form the door. There no time to watch kids. Plus they are a Broker company 1st. read more

I ordered an AR15 lower a couple weeks ago. Spoke to Randy over the phone who was polite and helpful. The transaction went smooth and I got a good price on what I was buying. There was a slight delay on my FFL being sent (The employee at my LGS was on vacation). I received a couple reminder emails about the transfer and spoke to a helpful lady over the phone who squared things away. I would definitely do business with them again. read more

I recently purchased a Taurus Millennium PT111 G2 9mm from Black Market Arms through GunBroker.com. The gun was listed for buy now at $199 and I could resist buying. I then looked at the 2 reviews of Black Market Arms and got really scared that I was going to get screwed. I was terrified especially since the price was so cheap. Luckily, I have my gun (5 days after hitting "Buy Now") and couldn't be happier. The FFL transfer went flawlessly. When I emailed Black Market Arms they got back to me right away and were very helpful and reassuring. To say the least I was very pleased with the business I conducted with Black Market Arms through GunBroker.com and would do it again. read more

Recently ordered and received my first firearm purchased from Black Market Arms LLC via Gun Broker.com, and the entire process couldn't have been more professional or gone smoother. Outside of the actual purchase I had only one interaction with Black Market Arms LLC, and that was a question I asked and which they answered within moments. Shipping was immediate, and the firearm exactly as advertised. From this single transaction, highly recommended. read more

Buyer Beware... Purchased a firearm from Black market Arms off of GunBroker. Firearm was shipped to my FFL. First time I fired it the top cover came off and bent the dust cover. I immediately called Black market firearms to tell them what had happened. I spoke with a lady who seemed to understand the predicament I was in. I Bought a brand new firearm 2 days ago and he first time I shoot it pieces come flying off. I called Black Market firearms just to see what steps I should take to get it fixed. The lady on the phone said that this was not right and she would work to make it right. She told me to call back the next day and we would work on the return. I called the next day and to my surprise a gentlemen answered and told me that they would not be accepting the return and they would not fix the defective firearm... Not a stand up company... would give em a 0 if I could. read more

This company is legit and product are perfect Kayla is awsome. She is the backbone of the company so helpful and she explains all with order. read more

I've ordered two firearms from them as after much searching they had the best price both times. Super easy and quick shipping to my local FFL dealer. Highly recommended read more

Another great transaction at Black Market! Prices are always great, and staff is always friendly. They've got a great variety in store and online as well. I have absolutely no complaints about this business. Apparently somebody got their spandex biker shorts in a wad... read more

I conducted business with this company on Gunbroker.com and won an item for the amount of $539.95. I am also a seller on Gunbroker.com and sold several thousands of dollars during the month of March. As I could not get to the USPS, I had my wife go. She cashed a money order from a recent sale and use the proceeds to purchase a USPS money order in the amount of $539.95. The money order was filled out at her job (off site) and she dropped the USPS MO in the mail. Black Market Arms alleges they never received the money order and I asked my wife for the USPS MO stub and unfortunately, she lost the receipt and the USPS stub that she stapled to it. Without the stub or the receipt, there is no way of proving payment was sent to Black Market Arms. They had contacted me a couple weeks after the auction close date of 3/3/15 and confirmed they had still not received payment and I called into their firm to explain my situation. I offered to cover all closing fees Gunbroker.com charges when an item is sold, as well as all listing fees. I was told the message would be relayed to the manager and someone would get back to me. No one ever did. Yesterday, I received notice from Gunbroker.com that Black Market Arms had filed a "non-paying bidder" report through Gunbroker.com to get back the fees I had already offered to reimburse. I called back in to check status and was told again the message would be related to manager. The Manger then sent me an email calling me a liar, a cheat, and stating he did not believe my explanation. I have a 98% positive feedback on Gunbroker.com. I was told the only way the issue would "go away" is if I paid an exorbitant $100 "restocking fee". Furthermore, Black Market Arms is NOT registered with the BBB and they have been reported no less than 5 times to the BBB. I have filed a complaint with the BBB as of today, 3.31.15, as well as the State Attorney General's Office of MO. read more

I just read the two reviews that were less than flattering. I have purchased a number of items from them through Gunbroker. They are a stellar business and great to do business with. You can bet I will buy again and again. They also have a great selection of high quality arms and grear. Way to go guys! read more

I found this place online and placed my order on Thanksgiving. My gun arrived in Monday. I highly recommend this place for prompt service and great prices. Very happy customer! read more

PERFECTLY NAMED STORE - I should have known they were thieves. Made the mistake of ordering a 9mm handgun from these jokers online. They immediately sent me an invoice for $21 when they saw that i live in CA, which basically keeps new handguns off the market via a technicality. I wasn't ordering an assault rifle...this was an honest mistake, but "Becky" was nasty on the phone and could have cared less about my situation. Might have purchased something else from them, but customers spending good money deserve better than their complete lack of service or respect. CA gun laws may suck, but you suck even more to use them as an excuse to steal money from potential customers. Enjoy your $21, Black Market! I'm off to write a few more ugly reviews. STAY AWAY. read more

Bought a gun from them on an auction site and he/they billed my cc and I was charged but he/they screwed up and used the wrong address for shipping and they found out they couldn't ship it there. They wanted me to buy it again and I still wanted the gun and told them they had to drop the initial pending charge so that i could re-bill. The never did that and I was not going to pay twice for the same gun so I bought it (for more money) elsewhere. Now they claim it's my fault they screwed up and are trying to give me a bad rap on the gun auction site. read more