Thank you for your kindness and compassion, Fairfield Animal Hospital. We had to put our almost 14…read moreyear old dog down on Boxing Day. Everyone was closed because of the holiday, however one vet clinic I called left a suggestion to call them on their voicemail, and I'm so glad I did. From the moment I phoned, they were patient, kind and compassionate. They listened to me through my tears, and very delicately and apologetically asked me the necessary questions. They accommodated my requests and went above and beyond. My husband had been to several vets and animal hospitals and have never been treated with this level of kindness, compassion and professionalism. The vet that put our dog down almost cried when she told my 11 year old son how brave and loving he was for wanting to be there for his dog. When she administered the medicine and listened for his vitals she very kindly and lovingly whispered to us "he's gone" and touched our hands (that were all together on our fur baby) and said to take as long as we need. Two days later we received a phone call telling us his ashes were ready for pick up. We received a signed card from all staff, and a beautiful bag of his ashes, information on grief, a poem with paw prints and certificate of cremation. This experience, while heartbreaking, was the best I could have ever asked for to help us say goodbye to a family member. I will always be grateful for such a kind and personable experience.

Worst animal hospital ever! I had been going to them for many years and then I took my 10…read moreyear-old Yorkie to them because she wasn't eating. They took some blood tests and later called me to come in and see them. I walked in the door and a female Vet came up to me and asked if she could help me and I told her I was Chanel's mom. She said oh right, Chanel has liver failure. I said, so what can we do about it? She said "nothing she's dying." I was in absolute total shock, first of all to be told that she was dying and secondly that she couldn't even be gracious enough to tell me in a private room instead of people all staring at me as I started crying. Everyone in the room could hear what happened, including the receptionist. Chanel is the best dog I've ever had and I was absolutely heartbroken. Nobody showed any compassion whatsoever. As I walked out the door, the receptionist yelled out "have a good day!" Once again, I was in shock, that is not something you should say to somebody who has just been told that their beloved pet is dying. When I got home, I phoned her and told her so and she said very snottily, "what was I supposed to say?" I told her that she could've said "take care" or something like that instead. I have never stepped foot back in that place again and never will. How I was treated was shameful.

I have tried other doggie day cares but for whatever reason my lab becomes barky. NOT at…read moreDoggytopia. Maybe it is the 2 x 45 min walks they do in small groups or because staff are trained. My dog does so well there and I would not try another. Great job ladies!!

Love taking my dog to Doggytopia for daycare! The staff are amazing and Brenda is so knowledgable…read more My high energy dog comes home after 8 hours at daycare and sleeps the rest of the night!

I come here frequently and it's the best service, they sell everything you could need for whatever…read morereptile you have. The owner comes to the store sometimes and he's the nicest guy ever

Best pet store in kelowna! Hands down super friendly and knowledgeable staff owner is very…read moreprofessional and caring and goes out of his way to help anyone and anything even after hours! We love this store and highly recommend it

Best facility I have ever taken my dogs to over the years of having dogs. I would not go anywhere…read moreelse. The staff are so caring and he always comes home just as I left him. The facility is the cleanest I have ever seen and never smells like some kennels do.; If you are lucky yo might even get an email from you furry friend!

My dog Linus LOVES this place. So excited whenever I mention the word daycare and comes home…read moreexhausted. I really appreciate they keep their numbers low at this daycare so theirs lots of attention for each pup, they're outdoor space is also incredible

Well, I don't think I have ever posted a negative review on a business that I ended up not dealing…read morewith due to their rudeness but here I am. I inquired about a Labradoodle puppy 1 month ago. I received an automatic reply indicating I would receive an email in the next 24 hours. No reply came. Emailed again 4 weeks later and did get a reply this time and was told that I could be on the wait list for a litter about December. I went to the website to see what the parents looked like that she had said would be breeding and noticed they were in fact golden doodles. When I emailed back alerting her to the fact that I had requested a Labradoodle the owner became snarky, told me I was 'ignorant' and didn't read the website because if I had I would have known she wasn't planning a labradoodle litter this year. I did read the website but didn't interpret from it that this was the case. There are so many other Aussie Labradoodle breeders in our area I'll be happy to take my business somewhere else.

From the owner: We are very excited to be bringing our Puppy Patch to the Okanagan. Prince George has been…read morewonderful and allowed us to grow into the best we could be. Due to the growth of Puppy Patch and what Kelowna can offer us, we have made the decision to move and spread our furry doodles. Kelowna allows me to ship my puppies to anywhere we need and I have full testing right there in our own city. If you're interested in adopting one of our sweet fur babies please send me an email asking the questions you'd like answered. I also have a puppy application you can fill out. Please see my upcoming puppies page for information on these litters. All my litters are up to date.

The ladies at Groom and Go are wonderful. They have always done a good job cutting our 2 toy…read morepoodles hair and trimming their nails. All in a reasonable amount of time, not like some places that keep your pets for the entire day. We find all day drop offs too stressful on our dogs. Highly recommend Groom and Go!

My favourite place to get my beagle's nails clipped. They allow drop in's and are always pleasant…read moreand friendly. Lots of new products in the store front - treats, clothes, accessories. I don't hesitate to recommend them. Support small businesses in Kelowna.

The Kelowna location's grooming department is HORRIBLE, and the staff / manager make it an even…read moreworse experience. I can't recommend strongly enough to stay away. Find an independent, individual groomer for your furry kid.

DO NOT GET YOUR DOG GROOMED AT PETSMART KELOWNA!!! Horrible grooming from Ki and even worst…read morecustomer service from the grooming manager, Kaylee. She seems to enjoy giving horrible customer service. The manager overcharged me for my service when I came back to pay for the grooming and didn't even care to hear my perspective on the issue. Petsmart, give your staff training, especially management. The groom was shorter than I had asked for and half of my dogs tail was short and the other half was long. It is evident that this groomer has no training and neither does the grooming manager. If I could give this grooming salon no stars, I would. Avoid the hassle for yourself and don't take your dog here. There are much more caring groomers out there.