Very good company. The quality of the work is excellent. The price for the quality of the work is…read morereasonable.

This business, we've learned, has a great reputation among Las Cruces residents, so our outcome may…read morebe very atypical. We hired Maddox to correct a few items that appeared on the inspection report for our newly-purchased home in the Las Cruces area. We also hired other contractors, for whom I will be leaving much more positive reviews. Maddox, unfortunately, only managed to successfully complete (net) one among a handful of repairs, while charging us roughly the same amount of money that they estimated for all of them. My wife ended up working pretty hard to get the plumber out of our house, as at one point he had broken far more than he had fixed, and it was unclear that we would have running water at all when he left. When he did leave, he had fixed two small leaks and introduced a third, immediately adjacent to one he'd repaired. I get that it may be hard to hire competent people in today's labor market, but the plumber Maddox sent seemingly spent as much time making arguments for work that would perhaps bring our home into greater alignment with his wheelhouse, as he did implementing the needed repairs. We were offered, for example, an opportunity to have a very common plumbing product replaced with a bespoke hand-assembled substitute because a direct replacement would supposedly be hard to find. I wasn't on site but had my wife take a picture. I found a direct replacement online, available next day, in minutes. Had that been the only problem I might not be writing this review, but it went on from there. As it stands, we won't be calling Maddox back. That seems sad, as we've since met other far more competent contractors who do hold the company in high regard. If you do call them, I suggest you go over the work needed very explicitly and if you hear any words suggesting that they don't know what outcome they'll get, or that a thing you have should be replaced with something different because what you have is in some way inferior, don't let them take anything apart!