After having custom made clothing every year for a work event (different tailors depending on the…read morecity we live in) this experience was so poor I would never recommend JT Vinson/Hipp clothing. Around June of 2022 my husband and I came in to have suits and shirts made for a work event in September. After picking everything out and eager for it's arrival I brought in a couple items to be altered. July 14 we picked up those 3 items which were altered beautifully and paid for them. After being told it would take a month for our items to come in we return September 2nd but ONLY to pick up my husbands shirts and a pair of pants and pay for almost all of the balance. Well every single shirt was made with the incorrect measurements, and were completely unwearable. But we had no choice as we had already paid for them and had to fly out for our work event September 4th. He had to make it work by hiding the ugly fitting shirts under blazers. Meanwhile I still didn't have my 2 shirts, my 2 suits, my husbands blazer and all hjs shirts had to be remade. October 22nd 2022 Kim sends us an email saying "I have your shirts here and Seth's remade shirts" Well I no longer needed them but we had already paid so I had her mail them to us. My husbands shirts STILL didn't fit. Now instead of tight arms and large waist they made the arms huge and the waist tiny. I emailed every month until November 7, 2022 Kim responded with "Yes the fabric has arrived at the workroom, and the green suit is in production, I will do my best to get it to you for the Thanksgiving holiday.  Thanks for your patience, I appreciate it and will give you a shout when I have the tracking number.  The other suit fabric has not yet come back into stock nor has the sport coat for Seth, let me know if you'd like to coordinate another outfit or I'm happy to look for a similar fabric for you both. Thanks again, I'm looking forward to seeing this suit on you! " Seems great, I thought "Eh not much she can control since the fabric was out of stock but alright I'll wait a little longer maybe I can wear it for the holidays" November 23rd I received a message saying "It looks fantastic, I took a photo, it's so fun! Unfortunately it's not going to fit you, the workroom mixed up your measurements, very disappointing. You've been so patient, thank you!" Finally in December 2022 I receive a box that contains my husbands remade shirts and my two blouses. It's now January 2023 and Kim emails "Your pants arrived yesterday and anticipate the jacket very soon, cannot wait to see it on you!!" I mentioned how I needed it before February 5th and told her to cancel my other suit and shirts, my husbands blazer and I would settle up on the payment. Weeks go by and no response. Finally February 26th she emails me how sorry she was, sends me the payment link and hopes I accept her apologies, this is probably the 12th apology and now it's becoming a pattern. Keep in mind we already paid over 3k and owed $435 plus tax for the remaining of my green suit But Kimberly decided to charge my card without my authorization for $1,021. Thankfully I had it locked and now I was furious. - 1 Suit 7 months late: had to be remade - 1 Suit never made ; 1 suit jacket not made - 6 items 4 months late - Almost every item needing to be remade - Improper calculation of our payments (hand written) - Non authorized charge of my card - Lack of response - Constant apologies without any action to back it up - Now a portion of my payment is held up I understand a supplier being out. However I don't appreciate the commitment to "yes we can get that on time, please pay us" and then there is no follow through. While I enjoy Kimberly's upbeat personality and passion for clothing I can not express What a terrible experience we had. No after going through my bank account I notice I paid for at least half of the suit!! After emailing them about this experience and requesting a refund for the over payment or the suit jacket I was met with no response. I followed up daily and still have not received a response.

I worked with Kimberly Hipp to have a custom tux made for me to get married in. She was nothing…read morebut exceptional every step of the way. Couldn't have asked for a better experience and the tux is perfect. Won't go to anyone else at this point for custom formal wear.

Have been a customer for 25 years. stopped today to get sleeves…read morelengthened a 1/2 inch and was told "estimated" price was 82.00! Value is 0. Won't be going back! you have lost a long time customer

Ling and her family work so hard and do such high quality work. I feel bad that they have to work…read moresuch long hours and they have a limited workforce to do all the work that we all bring them!

They do a great job and their prices are fair, and they are very sweet couple that owns it!read more

I hardly ever need to go to the dry cleaner because Ive been working from home but needed a dress…read morealtered for an event. I remembered hearing that Solana Cleaners was good and since they weren't too far away, I went there. Not only we're they friendly but also skilled to work on a beaded dress without any issues.

Lea was recommended to me by family friends when I needed to have my wedding dress altered. They…read moregave me the address and the phone number and explained how to find --- it's a converted apartment. I tried calling the number with no response and no voice mail, so I just figured I would swing by. I saw the small sign for Lea and assumed I had the place. I rang the door bell twice and knocked. About to leave, an older woman answers the door (assuming now this is the infamous Lea) and I ask if I have the Lea Bowman Alterations. She does not answer but frowns at me and asks if I have an appointment. I say that I do not and ask if I need one. No, "I'd love to work with you but I try to keep appointments" or "yes, unfortunately I can only see you with an appointment." She just stares and continues to frown at me and nods her head. I am a 35 year old professional woman who was dressed in work attire and she made me feel as though I was homeless and trying to steal her flowers! I was in shock at her response and demeanor. I just said, OK thank you, knowing full well I would NEVER want to work with this woman. There are so many hard working small business owners in Jacksonville Beach. Save yourself the insulting stares. Use someone else. The other's comment that she is "old world" must be code for she will be rude and condescending... try to look past it... ;-)

I was horrified by Lea's work when I picked up my wedding dress. I had heard great things about…read morethis woman but she ruined my dress. The hem line was done in the wrong color thread and with unsteady needle work. The dress was to short in some places and to long in others. When confronted Lea was unprofessional and rude. I will never go back.

I had a great experience and wonderful service, the staff are very friendly. Will return again.read more

I was struggling to get a stain off of my clothing I heard of dazzle cleaner I went to go drop off…read morea few items. The owner is very friendly and very welcoming very good service. The quality is outstanding definitely recommended 10 out of 10

I'm a messy guy and these friendly folks do a good job at a fair price, including some challenging…read morestains that I have a habit of accruing on my clothes.

From the owner: Our business specializes in providing the following services:…read more Dry Cleaning and Laundry Alterations Wedding Dress Cleaning and Preservation Rug Cleaning We provide free pickup and delivery services for local businesses.

Love this cleaners. Very friendly and consistently great. Was also please with alterations. I…read morelive in Nocatee and find it worth the extra couple minutes drive to do business here!

Destroyed my comforter, kept my money and met me with hostility…read more I've never experienced such a toxic combination of incompetence and poor attitude. I brought in a comforter in good condition, and it was returned drastically shrunk. When I asked for a refund and a discussion on how they would rectify the damage, I was met with immediate hostility. No apology, no professionalism, just excuses and a refusal to take responsibility. It is clear that Ecowise has no interest in quality control or basic customer respect. They are happy to take your money, but they will not stand behind their work. Avoid this place at all costs.

I needed one shirt cleaned and pressed on Saturday morning. They advertise same day service…read more I was told they Do Not run the machines on weekends. So same day as long as it's not a weekend. I left the shirt with a ticket for pickup Monday, after 4:00pm. I went in after 4:00pm Monday. I was greeted with rushed disrespect and informed how much trouble the woman who received my shirt experienced for taking one shirt. I said, "It does not mean I don't have more." Meaning I had more to bring in. I received a gruff response so I then said, "Then I won't be back." To which the reply was "That's fine." $3.97 for one shirt seems a little high considering the poor service and customer relations.

I have been using Handicraft since we moved to Jacksonville in July 2018. They are wonderful!!!…read more It is a husband and wife team and they are so friendly, efficient and professional. We use them for dry cleaning, press only for washed clothes and alterations. Everything has been great! Seriously impressed with the cleanliness of this place!

I get my comforter dry clean here. It's an extra large giant fluffy one they do such a good job. It…read moresmells so good and it's only $22 for an extra large everywhere else at the beach is usually around 40 and takes twice as long.!!!

I brought in a jacket to have a simple tear on a seam sewn. I was initially quoted $12. When I came…read moreto pick it up, the price had jumped to over $20 without explanation. Worse than the price was the workmanship. The first time I got the jacket back, the fill was missing and the seams were visibly misaligned. I asked them to redo the work and was very clear: if the repair was outside their skill level, please stop and let me know. I got the jacket back a second time with the same problems -- seams still misaligned and fill still missing. After waiting about 10 minutes while the cashier tried to reach someone by phone, I was told that a "piece was missing from the jacket," which is why it couldn't be restored to its original condition. It's a jacket -- it doesn't have detachable "pieces." That explanation made no sense. I was then told I'd need to call another person at the company to discuss it further. Between the bait-and-switch pricing, poor craftsmanship, and passing the problem off to someone else, this was a frustrating experience from start to finish. If you care about your clothing -- especially anything insulated -- I'd recommend looking elsewhere

Destroyed my comforter, kept my money and met me with hostility…read more I've never experienced such a toxic combination of incompetence and poor attitude. I brought in a comforter in good condition, and it was returned drastically shrunk. When I asked for a refund and a discussion on how they could rectify the damage, I was met with immediate hostility. No apology, no professionalism, just excuses and a refusal to take responsibility. It is clear that Eco Wise has no interest in quality control or basic customer respect. They are happy to take your money, but they will not stand behind their work. Avoid this place at all costs.