I recently chaperoned my grandson's 5th grade Washington DC trip this March 2026. We were on the…read more3rd bus which was driven by Mabel Jones. Ms. Mabel is the sweetest and kindest person I've ever met. She was so kind and just an all-around funny person to be around. The ride was so smooth and enjoyable. It takes a special person to do what she does, and she is fantastic at it. This woman was a God sent on this trip. She is very professional, neat and cares about her job.

Absolutely love holidays with Holiday Tours! Great bunch of folks who really care about your…read moreexperience, and customer service excellence. They go above and beyond each and every trip.

I just came off a trip to Tunica MS, with Francis Tours and we used your company and your…read morewonderful, skillful, patient, driver Nichole. She went out of her way to accompany us in anyway we asked. That young lady kept us safe and drove with profession and road safety. Loved it and am suggesting you all to others in my church for their reunions and other needs. Next year for my family reunion I will also call upon you all to service us or have my cousin Mary Francis reset the service. Again can't say enough about how impressed I was. JoanE

Great experience. Richard was on point all day and couldn't have asked for a better experience…read more 3/30/2019. Keep up the good work

I went on an NC Grape Escape tour for my birthday, and I highly recommend booking with this local…read morebusiness!! It took me awhile to find an affordable wine tour option in the Piedmont/Yadkin area, and Grape Escape delivered exactly what we were looking for. Our driver, Paula, let us make our own vineyard itinerary. She picked us up at 10am on a Saturday, and we visited five vineyards in the Swan Creek area before returning around 6pm. Paula clearly knew all of the vineyards well and was able to make good recommendations at each place. She was friendly with all of the vineyard staff and helped us get a tasting table at each venue, making it a standout experience. My favorite part about our tour is that all of the wine tastings are included in the tour cost, so you don't have to worry about paying at each place. You pay everything up front, and Paula takes care of the rest! We visited Shadow Springs, Windsor Run, Dobbins Creek, Raffaldini, and Piccione vineyards. Out of the five, I highly recommend incorporating Windsor Run and Piccione into your NC wine tour! I also can't recommend booking with NC Grape Escape enough...they were exactly what we wanted.

This is a tough mixed review. We used H & R to take a group of students to DC and then to NYC in…read moreJuly 2019. We started out with an amazing driver named Brodrick. He drove us from Boone NC to DC to NYC and then 80% of our return trip back to Boone NC. Due to federal regulations we had to get a relief driver to finish our trip. And that's where the concerns began. Phillip our relief driver was just plain dangerous and at times was driving more than 15 MPH over the posted speed limit. His driving was erratic and jerky. We mentioned to him several times that the police liked to patrol the area he was in and that since he was clearly speeding it wasn't going to have a good outcome. When we arrived at our final destination all of our participants had to remain seated and on the bus so he could go to the back and use the restroom. We all just wanted away from him! His actions were extremely dangerous for everyone aboard. He has no business driving a tour bus.

A once good company now operating with mostly old old dated busses, owners who don't stand behind…read moretheir employees when anything out of the ordinary comes up,talking about over two dozen people let go or quit in little over a two year period and known to hold back drivers pay for months or in my case never paid for six days of work I performed after the owner repeatedly told me no problem and. It's been almost six months. Do ur self a favor, check out other bus lines in your area like Black Tie or Sunway that care about it's customer's and employees

Our group of three had an excellent time on the Elkin Vine Line. Our driver was Jeff and he…read morecouldn't have been better. So helpful and professional. The greeting staff at the station were also wonderful. The wine tour itself was good (we chose the Green line). The best wineries in our opinion were Raffaldini and Piccione. The wines and setting were far superior to the others we visited. We will most definitely return for another wine tour!

I had an absolutely terrible experience with Vine Line today. Earlier in the week I had signed up…read morefor the final spot in one of their tours today as I made plans to spend a long weekend of wineries, waterfall hikes and breweries. And the wine hop bus tour was a major component of what I wanted/planned to do this weekend. In claiming the final spot on this particular tour I thought I would be joining other singles, perhaps, and some couples for a day of wine tasting and winery touring. But no. This was a a group of 8 30-something women out on a girls day out for a birthday celebration. Vine Line knew that when they allowed me - a single man (while social and gregarious I am in my early 60s) - to book the reservation and board the bus. In spite of this incongruity everything seemed fine until we got to the first winery when one of the women "without wanting to be rude" very rudely said they did not want me at the winery - a concept I understood because it seemed odd to me as well. She then told me I wasn't even welcome on their bus - a service I had paid Vine Line for, and not them - and that she had called Vine Line about this. A few minutes later I got a call from Vine Line confirming this. What was supposed to be a gorgeous fun day winery hopping turned into something awkward, uncomfortable, and embarrassing for me - and unnecessarily so given that Vine Line owners - either Shannon or Dennis - could have (should have) interceded so that I did not end up totally out on of place what effectively was a private tour. I don't blame the ladies - except for the tone/words of one of them. This was all on Vine Line. Vine Line's first solution was to offer a private driver to take me to the different wineries. No go - signed up to go to the wineries with other people and not to be privately chauffeured by someone I didn't know. I had to ask for a refund before I was offered one - that should have been the first thing they did. This would be a one-star event. But the owner did take ownership of the situation and apologized for it (although the further he went into his explanation the less logical sense it made but I decided not to challenge it - it was a negative enough day as it was) . Over two hours later they made a mitigating offer of two gift certificates for future use. Because the owner took ownership of this mess and apologized, and because of the mitigating offer my one star is now two stars. When I once again have someone in my life with whom I travel I will go out and give them another chance - this is something that really should have been a lot of fun.

The tours may be great but I will never know because their communication is nonexistent. I received…read morea gift certificate right before the pandemic shutdowns. Now that I feel comfortable going on a tour, I have some questions about using this gift certificate. Over the past month, I have left voice messages, emailed several times and messaged them through Facebook. I have not gotten a response. Therefore, I am out of a $200 birthday gift.

Best tour company ever…read more We were celebrating my wife's birthday and did a 7 hour tour for two people It was awesome Tour guide was Carrie and she knew everyone on the tour She gave us so much information about the area and was so patient She is also a good photographer We will do this again very soon Very pleased with our experience

If I could give this a negative star I would. They are doing business both as Master Tours and…read moreTranscendent Charter. They cancelled my charter by EMAIL at 10:38pm. I happened to find the email the next morning (I don't check it frequently) which gave me less than 20 hours to find a replacement charter. They promised a full refund - it will be mailed in 3-7 business days, 2 weeks later - we can't help what USPS does, 1 month later - we'll have to get the check stopped and rewrite it once the funds are back in our account (uh - the funds never left your account because I didn't get the check!). 4 months later I'm still trying to sue them for my money and they are avoiding service. They are never at the business location and won't answer any of my attempts at phone calls, emails or texts.

From the owner: With initiatives to transcend the limitations of the motorcoach industry, Master Tours is becoming…read moremore than just a bus company. We believe it's our responsibility to cultivate a collaborative thinking environment amongst our support staff to create transformational change in company improvement and innovation. We are also committed to significantly increasing our engagement within the community of Greensboro and our goals to achieve vehicle efficiency and energy sustainability by moving towards a full fleet of long-range hybrid and electric vehicles by 2030.

Used D&D to take my mom to the Greensboro airport from Winston Salem. Deb showed up on time, was…read morefriendly and professional; the car was nice and clean. Was much cheaper than cost of Uber. We would definitely use D&D again if/when needed. Very glad I found her service on Yelp!

My underage daughter flew across country and I needed someone reliable and trustworthy to pick her…read moreup from the airport and take her back a week later. Deb was very straight forward on details, prompt at both pickups, excellent phone communication beforehand and during pickups. Deb ensured that she was the one doing the driving and my daughter easily located her upon exiting the airport. Her rates are extremely good. I couldn't have asked for better personalized service. Her services are highly recommended!!! Thank you Deb and God Bless